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Mercure Perth On Hay

4.0 star property
Upscale hotel, walk to St. Mary's Cathedral

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Perth On Hay

Photo gallery for Mercure Perth On Hay

In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Daily buffet breakfast (AUD 29.5 per person)
City view from property

Overview of Mercure Perth On Hay

8.2

Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Free WiFi
  • Air conditioning
  • Housekeeping

Local highlights

417 Hay Street, Perth, WA, 6000
  • Popular LocationHula Bula Bar1 min walk
  • Popular LocationBalti Indian Restaurant1 min walk
  • Popular LocationPerth Station12 min walk
  • AirportPerth, WA (PER)17 min drive
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Room options

Standard Triple Room, 3 Single Beds

  • 258 sq ft
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 Queen Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Perth

Mercure Perth On Hay is located in Perth Central Business District, a neighbourhood in Perth, and is near a metro station. St. Mary's Cathedral and Perth Mint are notable landmarks, and travellers looking to shop may want to visit Hay Street Mall and Murray Street Mall. Central Law Courts and Western Australia's Government House are two other places to visit that come recommended.

What's nearby

  • Perth Mint - 4 min walk
  • Royal Perth Hospital - 5 min walk
  • Hay Street Mall - 7 min walk
  • Murray Street Mall - 9 min walk
  • Elizabeth Quay - 12 min walk

Getting around

  • Perth Station - 12 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • Peoples Inn Dumpling House 人民公社饺子馆 - 2 min walk
  • Haven Lounge - 5 min walk
  • EAST Cafe & Vietnamese Bistro - 1 min walk
  • Grosvenor Hotel - 3 min walk
  • Bench Espresso - 3 min walk

About this property

Mercure Perth On Hay

Upscale hotel near Elizabeth Quay
Located close to Perth Concert Hall and St. Mary's Cathedral, Mercure Perth On Hay provides a coffee shop/cafe, a conference centre and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A banquet hall, luggage storage and smoke-free property
  • A 24-hour front desk, meeting rooms and a lift
  • Guest reviews speak well of the helpful staff and location
Room features
All 126 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and LED light bulbs

Languages

English, French, Japanese, Thai

Sustainability

Sustainability practices

Locally-sourced food (80% minimum)
Organic food (80% minimum)
Housekeeping on request
Change of bedsheets on request
Change of towels on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping

Business services

  • Conference centre (1,981 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 29.5 per person
  • Covered self-parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Is Mercure Perth On Hay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Perth On Hay?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Mercure Perth On Hay on 1 Apr 2024 start from £85.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Perth On Hay?

Self-parking is available for AUD 35 per night. Limited spots are available.

What time is check-in at Mercure Perth On Hay?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AUD 50 (subject to availability).

What time is check-out at Mercure Perth On Hay?

Checkout is at 11 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Mercure Perth On Hay located?

Located in Perth Central Business District, this hotel is steps away from St. Mary's Cathedral and Perth Concert Hall. Central Law Courts and Perth Mint are also within 5 minutes. Perth Station is 12 minutes by foot and Perth Underground Station is 14 minutes.

Mercure Perth On Hay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 322 out of 1000 reviews" "
Rating 8 - Good. 466 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nam

Business traveller
Liked: Cleanliness
Property old and run down. Staff is not helpful
Stayed 2 nights in Mar 2024

2/10 Terrible

Elizabeth, Coburg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty old and run down
Stayed 1 night in Mar 2024

6/10 Okay

Tahnee

Travelled with group
Great are but very outdated. The rooms need upgrading, old carpet, old fixtures. Considering the long weekend and pink being in Perth, more staff for check ins would have been appreciated by those that had to wait over 1/2 hour to check into their room
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable, great staff, comfy bed
Stayed 1 night in Jan 2024

2/10 Terrible

Susan, Belleville

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was filthy. The floor looked like it hadn't been washed in months, if not years. The grout on the tiles was gray and black and chipping off. The electrical outlet and it's holder was cracked and put together with caulk. The laminate on the counter top was pulling away from the base. The the thermostat was directly under the air vent so the air conditioning did not work properly in the room. I was shocked that I had to pay $781.00 AUD for 2 nights.
Stayed 6 nights in Nov 2023

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 12 nights in Jan 2024

6/10 Okay

Chua Soon Keong

Disliked: Amenities, property conditions & facilities
Its location is good as it is in the city centre and so it's convenient. My room was facing Hay street and St Mary Cathedral and so it was good open view. Housekeeping should include automatic vacuum cleaning of the room. There was none and i had to instruct the housekeeper to do so during a cleaning or else it would not be done. The restaurant - same buffet dishes every day. Some dishes should be changed every 2 days. Also, the fruits (apples, oranges, pears) were often of poor quality and left there in the basket for many days and some were already rotting and still left there for the guests.
Stayed 17 nights in Dec 2023

8/10 Good

MArk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little upset that i had to pay an extra $100 when i arrived. This was because even though i booked for 3 people on the Wotif App the information did not flow through correctly to the hotel so they had only booked a room for two people for me. They said it was due to the Wotif App so i am reluctant to use it again
Stayed 2 nights in Dec 2023

6/10 Okay

Robert, Abbotsford

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Strong chemical smell in the room, Perhaps carpet cleaned and not aired out? Staff s very warm and friendly
Stayed 1 night in Nov 2023

General hotel information

Reasons to Book
Spacious Rooms & Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Address
417 Hay Street, Perth, WA