Ratings based on 1,820 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Good central city location

Posted 18-May-2017
Great city location & friendly helpful reception. I took a petit queen room, petit being the key word. Fortunately I was alone and would have been more comfortable if the queen bed was replaced with a single bed. Two people could not share this room. The $100 deposit was immediately charged to my credit card but 48 hours later, am still waiting for it to be refunded to the card.
5 out of 5
Recommended
for Everyone
by A verified traveller

very central

Posted 14-May-2017
Pros: co-operation by staff and the position in town
Cons: access to hotel
Location: handy to all Perth has to offer
we booked two nights so as to leave late to catch our flight which was cancelled we rang the hotel and they allowed us to return for the night a great customer service that we appreciated and will be using this chain in future when the occasion arrives Graham
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Simple but brilliant stay

Posted 14-May-2017
Pros: Location, location, location. And the wonderful reception staff :)
Cons: There was a day when housekeeping seems "half-done" - nothing terrible just items not placed neatly. Could be a busy day.
Location: Mercado Negro was a gem! Cosy, hip breakfast place. Opens early at 6am. Other than that, the map says it all - shopping and train station nearby.
Excellent location! Everything is only 1 or 2 blocks away, within walking distance. We even managed to locate some gems just down the road. Day tours pick-up were only opposite the road, while the Perth shopping area was only a block away. This includes the Perth Station, where we took a ride down to Frementle. What's even more praise-worthy are the receptionists - my bad for not getting their names! But the ladies we met were ever so cheerful and helpful! They went out of their way help us in every way possible - so thank you again! There were also some simple gestures - chocolates and a personlised card when we check in, and nougats when we housekeeping missed out on the 3rd day. Thank you for the thoughtfulness! To be fair, don't place too much expectations on the fringes - just basic toiletries and stuff. We stayed in a Petite King room, so while the king sized bed is comfortable, there isn't too much space for anything else. Luggage had to be placed on the floor. Just big and small towels, no face towels. Shampoo, conditioner and body cleanser, no dental and other supplies. All in all, simple but brilliant. Thank you Pensione! If we return to Perth, we hope to stay with you again for the same, if not better experience!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-May-2017
Clean....excellent and very comfortable bed and close to everything.....free wifi was a tad slow but comfort and location made up for this......just lacking in parking options....otherwise a great experience
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and Clean hotel

Posted 07-May-2017
Nice and clean hotel within walking distance from everything in the city/Northbridge
4 out of 5
Recommended
for Everyone
by A verified traveller from Queensland

Great access to facilities.

Posted 29-Apr-2017
Pros: Mostly position.
Cons: Perfect for my needs.
Location: As above
Friendly and helpful reception, 24 hour service. Clean rooms and building. Walking distance to train, bus and ferry. Close to CBD for shopping, food outlets, points of interest.
4 out of 5
Recommended
for Everyone
by A verified traveller from butterworth

Nice CBD Hotel

Posted 25-Apr-2017
Nice stay, very easy to get around. Highly recommend to all traveller. Easy to look for parking
4 out of 5
Recommended
for Everyone
by A verified traveller from Tasmania

Very pleasant staff in a congenial atmosphere

Posted 24-Apr-2017
Pros: The location was fantastic , very cleen with extremely helpfull staff .
Cons: Very little . It was a shame that the restaurant was closed for renovations .
Location: Very central , with fantastic shopping nearby , particularly if you have your wife with you .
Very enjoyable stay at a hotel conveniently situated in the centre of the city . The staff were very helpfull , nothing was a trouble to them . The rooms were a little small , but adequate . We would stay there again .
4 out of 5
Recommended
for Everyone
by A verified traveller from penang malaysia

Nice hotel

Posted 23-Apr-2017
We had 1 night stay in this hotel which was located in CBD area. Very easy to look for food, shopping and tourist area as all within walking distance. The hotel did not provide any car park. However, the are many parking building just 2 min walk from the hotel with over night rate of AUD 16 to AUD 20. Room with limited space but very clean and comfortable. Highly recommend to and body would like to stay in Perth CBD area
5 out of 5
Recommended
for Everyone
by A verified traveller from Thailand

Excellent hotel

Posted 22-Apr-2017
Staff are very helpful. The hotel's price is reasonable and it is located in the center of Perth and very easy to get to any places.