Search Hotels Near Penllyn Leisure Centre, Bala

"Location is great. Hote Is basic as reflected in price as well as reviews. Restaurant at hotel was terribly understaffed - only one chef. Took an hour and 20 mins for food to arrive. Secondly, there was no daily cleaning or towel change and was not mentioned clearly."

"Disappointed that I was not notified that they had a wedding at the hotel as this affect my stay, no food being served at night and the poor staff was extremely busy, I had to go somewhere else to get a drink. "

"Clean and comfortable rooms but breakfast was probably one of the worst I’ve had in a hotel stay. "

"It was just little things that stopped me giving it 4 stars. We had 4 rooms and all didn't have a second toilet roll and one had barely half of a roll. Ours was missing a large towel and our message to them wasn't actioned. The hotel itself is well positioned right next to a Co-Op where you can pre-book car parking."

"Loved our stay"

"Parking was fine plenty of space.Really enjoyed spa not overly busy and relaxing .Staff really friendly incuding reception and barman in tge glasshouse . "

"Amazing place, lovely staff. Located in a quiet area close to nature. Highly recommended. "

"Nice hotel rooms were clean and tidy, good shower. Staff we found one member of staff quite rude to my wife when we arrived so wasn’t a good start. The bar staff on the Saturday evening were excellent 2 lads and a girl behind the bar really did shine, and won us back. Breakfast was poor on the Sunday morning. We didn’t really know how breakfast and would stop to help. No side plates no glasses for your orange juice , the bread box was empty for too long. The breakfast was warm and that’s about it. Nice hotel few faults, we won’t go back."

"Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!"