Find Family-Friendly Hotels in Pen-y-cae

"Friendly value for money. "

"Noisy - Drill/construction noises began at 7am from floor above which we were not warned about. Dated room. Strand of hair in the sink. Otherwise, friendly staff and nice location. Convenient carpark nearby and right outside train station. "

"Tired and dated hotel. Biggest concern was our room had a door linked to the next room which was not safe. The lock on our side did not engage properly and could have been pushed open with very little force from the room next door. In the middle of the night about 2am I was wakened by the person in the adjoining room opening their door and I thought they were trying to get into our room. As a result I did not sleep well. I reported this at reception before we left so I hope the matter is resolved."

"Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area"

"Very comfortable. Staff very pleasant and helpful "

"Room wasnt properly cleaner, between bed and side tables could see some peanuts dropped by previois guests, not hoovered in those areas. Bathroom somilar, thefe were hair in bathtub ɓ "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"We had an ok stay. The hotel really could do with an upgrade, the rooms are tired looking. The breakfast was ok, although the chef doesn’t know how to cook bacon, it was inedible and almost raw. The staff we came into contact with were all friendly. The location of the hotel is in a nice spot with some rooms overlooking the sea. I’ve been to this hotel a couple of times now, I’m unlikely to return for a third time. It really is better to pay more for better accommodation. "

"The staff was really friendly, especially the lady at the front desk. Rooms are on the large side, location is very strategic and the complimentary breakfast was very good."