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Friendly welcome and efficient staff. The room was very clean and spacious. Lovely bathroom with good pressure in the shower. Parking is fine but a little tight with a larger car.

Very nice

Clean, modern and stylish hotel, particularly we were very impressed by the restaurant, the view from our table out to the garden, and the stylish bar area. We would stay again as a comfortable pit-stop on the way to Le Mans from the UK.

Booking a second Holiday Inn Express for 2026 was a great choice. The hotel is easy to find in Rouen and made for a very comfortable stay. A big credit goes out to Fabrice who noted my Wife and Father-In-Law are disabled and allocated rooms accordingly for our party. That was much appreciated. We had rooms 014 and 114 which were found spotless and made for a comfortable nights stay. There is a bar which serves a limited menu to which the Pizzas were great and the Croque Monsieur wasn’t bad...

Ideally placed for Dieppe/Newhaven ferry. Very pleasant staff. Great food. Definitely will stay again.

Friendly staff 10 minutes walk to the town

Good location safe for cars ,friendly very clean comfortable beds , queit, close to supermarket. Breakfast was good friendly and relaxed

Lovely hotel room with a large, comfy bed and large bathroom. Lots of space for luggage etc (although they did put us in the disabled room). Handy that there was lots of hotel parking and its less than 10 mins to the Tram station. Big breakfast selection, very useful hotel.

The outside of the hotel does look like an office building as it shares the space with other businesses but once inside the reception area is very welcoming. The receptionist Stephanie was very informative. There is designated parking for the hotel under the building which carries a daily charge. The rooms are suites which make them a good size and include a fridge and microwave. The room we had was for three adults and there was definitely lots of room. They are fitted out with modern furniture...

Very pleasant surprise that the hotel is ideally suited for sight-seeing in Roen (see below), located around the corner from Market Square with the modern Joan of Arc Church and the site of where she was burnt on the stake. Great being close to Market square, which is surrounded by bars and restaurants. The hotel is superb and deserves its 5 stars in terms of service, friendliness and helpfulness of staff, bedroom and bathroom and amenities (though a jucuzzi would be a welcome addition to...

Set in the heart of the buzzing old town of Rouen, this modern hotel is set in a quiet courtyard. The room was new/modern with all the facilities you’d expect. The only slight gripe is that the (good) buffet breakfast was set out in such a way that only about two people could access it at any one time.

Hotel with a lot of character but with modern facilities. Very spacious and comfortable room. Very close to the station and easy to walk to main areas of Rouen. Very friendly and helpful staff.

The staff is always smiling and very kind and helpful

Convenient to main routes. 2 hours away from Calais. Room was quiet but disabled access was limited. Bathroom was adapted for disabled guest but the shower was the most tricky I have ever had to get into.

The room was exceptionally clean with nice beddings and furniture, which was a pleasant surprise considering the low price. The only minor issue was the area around it. There's a lot of construction and development around the area, which I'm sure will look great in a few years. It is only a few minutes walk to the river which is a very nice area, and about a 25 minute walk to the town centre. For its price it's a great place to stay.