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Hotel de Bourgtheroulde, Autograph Collection

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

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Indoor pool
Indoor pool
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hotel de Bourgtheroulde, Autograph Collection

Hotel de Bourgtheroulde, Autograph Collection

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
15 Place de la Pucelle, Rouen, Seine-Maritime

Explore the area

  • Popular LocationPlace du Vieux-Marche2 min walk
  • Popular LocationRouen Cathedral7 min walk
  • Popular LocationTour Jeanne d'Arc10 min walk
  • AirportRouen (URO-Rouen - Seine Valley)15 min drive

Choose dates to view prices

About this area

Rouen

Located in Rouen, Hotel de Bourgtheroulde, Autograph Collection is in the city centre and near a train station. Rue du Gros-Horloge and Rue Saint-Romain are local landmarks, and travellers looking to shop may want to visit Saint Sever and Rue Eau de Robec. Looking to enjoy an event or a game while in town? See what's happening at Kindarena or Rouen Espace Karting. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Musee Jeanne D'Arc de Rouen - 2 min walk
  • Place du Vieux-Marche - 2 min walk
  • Jeanne d'Arc Church - 3 min walk
  • Rouen Cathedral - 7 min walk
  • Tour Jeanne d'Arc - 10 min walk

Restaurants

  • Les Deux Rois — 1 min walk
  • L Atrium — 1 min walk
  • Au Refuge Berbère - 2 min walk
  • Chez Pépé & Fils - 2 min walk
  • Saveurs de Chine - 2 min walk

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 101 min drive

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury Rouen hotel in Rouen City Centre, walk to Rouen Cathedral
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 78 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Smart TVs with cable channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel de Bourgtheroulde, Autograph Collection offers 78 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels and Netflix. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Spa du Drap d Or has 5 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: EUR 22.00 per person
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Meeting rooms - 4

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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5 star
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Air conditioned
Air conditioned
Family-friendly
Family-friendly
Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel
Pool
Pool

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22.00 per person (approximately)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection
Hotel Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Rouen Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel Hotel de Bourgtheroulde, Autograph Collection
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde Autograph Collection
Hotel de Bourgtheroulde Autograph Collection®
Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 332 out of 501 reviews
5 - Excellent 66%
Rating 4 - Good. 116 out of 501 reviews
4 - Good 23%
Rating 3 - Okay. 36 out of 501 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 501 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 501 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely building and great location
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rouen Stay
Lovely hotel. Staff were so helpful and all spoke English. Room was spacious. View was average. Bed was a king and good qualify. The limited room service (ice and water) that i requested was very fast and professional. My only dissapointment was the hotel bar and restaurant. We were turned away for just a nightcap cocktail 10 minutes before closing time. With several other guests still enjoying a drinks and food. The location is amazing. Many cafes,sandwich, pastry shops and restaurants. In walking distance. Make sure you get your Pass Ssnitaire (Health Pass) prior to arriving. It is checked everywhere to eat and all museums to gain entry.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021