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Hotel de Bourgtheroulde, Autograph Collection

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Historic elegance with modern luxury

Serene and historic, this property boasts a stunning courtyard bar and turret-designed bathrooms. Unwind in spacious rooms, indulge in the impressive pool, or rejuvenate at the large spa and sauna.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £194
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 60.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28.00 per person
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hotel de Bourgtheroulde, Autograph Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Hotel de Bourgtheroulde, Autograph Collection?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel de Bourgtheroulde, Autograph Collection on 25 May 2026 start from £194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel de Bourgtheroulde, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel de Bourgtheroulde, Autograph Collection?

Valet parking is available for EUR 30 per day.

What time is check-in at Hotel de Bourgtheroulde, Autograph Collection?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hotel de Bourgtheroulde, Autograph Collection?

Checkout is at 11 AM. Late checkout is available for EUR 110 (subject to availability).

Where is Hotel de Bourgtheroulde, Autograph Collection located?

Located in Rouen City Centre, this luxury hotel is within a 10-minute walk of Gros Horloge, Rouen Cathedral and Joan of Arc Historial. Tour Jeanne d'Arc and Saint-Ouen Church are also within 15 minutes. Palais de Justice Tram Station and Theatre des Arts Tram Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 609 out of 882 reviews
Rating 8 - Good. 190 out of 882 reviews
Rating 6 - Okay. 48 out of 882 reviews
Rating 4 - Poor. 21 out of 882 reviews
Rating 2 - Terrible. 14 out of 882 reviews

Reviews

Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful. Rooms were spacious but had no USB connectors and very few outlets and were hard to reach. Hotel is a bit outdated but there is nothing else that compares in the area. Spa with sauna and steam and huge pool is wonderful. Very strange bar area in red and black sort of a shame it is not in keeping with the rest of the hotel. Hotel is in a perfect area for shopping and exploring. Breakfast buffet was okay but hot food was not good. Food in bar and dinner restaurant was very good. Would recommend and stay here again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
I must have mentioned it was my birthday within my reservation and the staff were so incredibly sweet about it. The room was so nice and I especially enjoyed the pool and the location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff thought to be more helpful or friendly. The hotel itself is very well run, clean and the spa was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, amenities
Nice bar and very good food
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

pedro kalifa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location. The property is amaizing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff very helpful.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very comfortable.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly & capable, the breakfast is superb, the building has special character, and the location is 11/10.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, spacious with children. The butler service was incredible
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Staff was amazing, close to everything in Rouen. Bed was comfortable.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You had the most comfortable bed of all the hotels we stayed at. Also, you were friendly, and the building was gorgeous and in an excellent location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly Beat all expectations

Excellent all round, location, service and truly traditional
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding upscale hotel in a great location easy to walk to historic sites. Excellent hotel Highly recommend
Stayed 1 night in May 2024
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel we will be back!

Everything was great, the service, location, the prices, pool, spa, beautiful bar, Stunning architecture and design, size of rooms, comfort of beds, parking. Everything apart from sauna not working. Highly recommended !
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

NED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the best possible location in Rouen, with a wonderful staff.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, friendly professional staff.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Comfortable rooms. Great location
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the staff were fantastic. Best part of our trip.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing historic property. Great service and a beautiful top rated room
Stayed 1 night in May 2024
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel and Staff

Amazing hotel and staff. Rouen great city to visit and the hotel staff is extremely helpful.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property close to all that Rouen has to offer. Our room was lovely and comfortable. The staff was extremely friendly and helpful. We truly enjoyed our stay and will definitely chose to stay here again in future visits to Normandy and Rouen.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Wendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptionally friendly and helpful. They fulfilled every request and helped in every way possible. The staff deserve every bit of praise. The room, however, left something to be desired. Our junior suite was large, but the furnishings felt like something from an airport hotel. And the style of the room leaned too much into the castle motif with the rock tile and dull color. The history of the building offers some explanation, but the given that it was remodeled in 2010 makes me wonder why it still felt so old. The excellent staff, great location, and incredible history of the hotel made for an enjoyable stay. But there is definitely room for improvement.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff, Great Location and Fun Atmosphere!!! xx
Stayed 1 night in Jan 2025