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Indoor pool
Indoor pool
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Guest reviews

4.5 out of 5 Wonderful
474 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationMusee Jeanne D'Arc de Rouen2 min walk
Popular LocationPlace du Vieux-Marche2 min walk
Popular LocationJeanne d'Arc Church3 min walk
AirportRouen (URO-Rouen - Seine Valley)15 min drive

Choose dates to view prices

  • Room, 1 King Bed, City View

    4.9/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View
  • Room, 1 Double Bed, Partial View

    4.1/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Partial View
  • Room, 2 Single Beds

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds
  • Room, 1 Double Bed

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed
  • Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds
  • Junior Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsJunior Suite, 1 Bedroom
  • Room, 1 Double Bed, City View

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, City View

About this area

Rouen

Located in Rouen, Hotel de Bourgtheroulde, Autograph Collection is in the city centre and near a train station. Rue du Gros-Horloge and Rue Saint-Romain are local landmarks, and travellers looking to shop may want to visit Rue Eau de Robec and Centre Commercial Barentin. Looking to enjoy an event or a game while in town? See what's happening at Kindarena or Rouen Espace Karting. Guests appreciate the hotel's central location.
Visit our Rouen travel guide
View in a map
Popular Location

What's nearby

  • Rue du Gros-Horloge - 1 min walk
  • Musee Jeanne D'Arc de Rouen - 2 min walk
  • Place du Vieux-Marche - 2 min walk
  • Jeanne d'Arc Church - 3 min walk
  • Gros Horloge - 3 min walk

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Honoré de Balzac Tram Stop - 4 min drive
  • AirportParis (CDG-Roissy-Charles de Gaulle) - 101 min drive

Restaurants

  • Les Deux Rois — 1 min walk
  • L Atrium — 1 min walk
  • Le 6e Sens - 3 min walk
  • Quick - 3 min walk
  • Place Henri IV - 3 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury Rouen hotel in Rouen City Centre, walk to Rouen Cathedral
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 78 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Smart TVs with cable channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel de Bourgtheroulde, Autograph Collection offers 78 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels and Netflix. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Spa du Drap d Or has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 25 per day
  • Valet parking: EUR 25 per day
  • Electric car charging station
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: EUR 22.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 4 meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 7 2020 to October 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Hot tub
The property will be renovating from 07 September 2020 to 01 October 2021 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Meeting facilities
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22.00 per person (approximately)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Pool access available from 10:00 AM to 8:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection
Hotel Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Rouen Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel Hotel de Bourgtheroulde, Autograph Collection
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde Autograph Collection
Hotel de Bourgtheroulde Autograph Collection®
Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen

Frequently asked questions

Can I cancel my reservation for free at Hotel de Bourgtheroulde, Autograph Collection and receive a full refund?
Yes, Hotel de Bourgtheroulde, Autograph Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel de Bourgtheroulde, Autograph Collection cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel de Bourgtheroulde, Autograph Collection have a pool?
Yes, this property has an indoor pool. Pool access is from 10:00 AM to 8:00 PM.
Is Hotel de Bourgtheroulde, Autograph Collection pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night.
How much is parking at Hotel de Bourgtheroulde, Autograph Collection?
Valet parking is available for EUR 25 per day.
What time is check-in at Hotel de Bourgtheroulde, Autograph Collection?
Check-in is from 4 PM to midnight.
What time is check-out at Hotel de Bourgtheroulde, Autograph Collection?
Checkout is at 11 AM. Late checkout is available for EUR 110 (subject to availability).
Where is Hotel de Bourgtheroulde, Autograph Collection located?
Located in Rouen City Centre, this luxury hotel is within a 10-minute walk of Rue du Gros-Horloge and Rouen Cathedral. Musee Jeanne D'Arc de Rouen and Place du Vieux-Marche are also within 5 minutes. Theatre des Arts Tram Station and Palais de Justice Tram Station are within a 5-minute walk.
4.5
Wonderful
5 - Excellent
314
4 - Good
111
3 - Okay
32
2 - Poor
10
1 - Terrible
7

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed better info on how to leave the parking area in the early morning. We only got past the final barrier by waiting for a tradesman to leave. Piano music in the main sitting area is not for us. Service was v polite and helpful.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
We stayed seven nights. We liked the location of the hotel. We took a taxi to Musee des Beaux Arts but most of the places we wished to visit were within walking distance. The hotel is an historic building, which we liked. We chose the hotel because it had an indoor pool and we swam every day. The temperature of the water could have been a degree or two warmer.
Stayed 7 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel!! Probably the finest hotel I have ever stayed at!
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of a beautiful, old town! A must stay!
Stayed 5 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

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