Title: Hotel de Bourgtheroulde, Autograph Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3650&destination=Rouen%2C+Seine-Maritime%2C+France&selected=3594164&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel de Bourgtheroulde, Autograph Collection Escape to luxury amidst historic charm with every comfort within reach from spa treatments to fine dining. ## Photo gallery for Hotel de Bourgtheroulde, Autograph Collection ![View from property - Hotel de Bourgtheroulde, Autograph Collection (Rouen)](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/e81fd6a4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Cocktail bar, pool views, open daily - Hotel de Bourgtheroulde, Autograph Collection (Rouen)](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/cbbb6f1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar, pool views, open daily - Hotel de Bourgtheroulde, Autograph Collection (Rouen)](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/2536ebf6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel de Bourgtheroulde, Autograph Collection (Rouen)](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/09976df6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, Turkish bath/hammam, body treatments - Hotel de Bourgtheroulde, Autograph Collection (Rouen)](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/3715a90c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Rouen, Hotel de Bourgtheroulde, Autograph Collection offers a luxurious retreat with an art gallery, designer stores on site and 18 holes of golf. Unwind at Spa du Drap d'Or or indulge in a meal at L'Aumale brasserie. Enjoy indoor pool access and free WiFi in your room. Previous guests rave about the helpful staff. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £175 includes taxes & fees 28 Apr - 29 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=3594164&PinnedHotelID=3594164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=3594164&PinnedHotelID=3594164&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=3594164&PinnedHotelID=3594164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=3594164&PinnedHotelID=3594164&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3594164&PinnedHotelID=3594164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3594164&PinnedHotelID=3594164&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=3594164&PinnedHotelID=3594164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=3594164&PinnedHotelID=3594164&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Modern Double Room ![Modern Double Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/2980a086.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Modern Double Room 8.6 Excellent 12 reviews - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Prestige Suite ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/15cfacf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prestige Suite 9.4 Exceptional 9 reviews - 430 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Traditional double room, 1 king size bed ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/2f48a624.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional double room, 1 king size bed 9.0 Wonderful 13 reviews - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Privilege Double Room city view ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/c89c0441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Double Room city view 8.8 Excellent 5 reviews - 322 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Traditional Double Room ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/2f48a624.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Double Room 9.2 Wonderful 9 reviews - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Traditional Twin Room ![Traditional Twin Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/cf9f3ed3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Twin Room 8.0 Very good 1 review - 215 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Privilege Double Room Courtyard View ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/15cfacf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Double Room Courtyard View - 194 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Privilege Double Room city view ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/3600000/3594200/3594164/15cfacf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Double Room city view - 215 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Indoor pool, open 10:00 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/101000000/100590000/100584300/100584281/baeb0ea5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Rouen Gare-Jouvenet - Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 250 reviews £105 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Rouen-Hotels-Hyatt-Place-Rouen.h100584281.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=3650&destination=Rouen&destType=MARKET&latLong=49.441498,1.0917&searchId=314818c4-36cb-488f-ba1d-2a0493a604c5&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/13800/13738/75cafe1a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Rouen Centre Cathedrale Rouen City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRouen-Hotels-Hotel-De-Bourgtheroulde.h3594164.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRouen-Hotels-Hotel-De-Bourgtheroulde.h3594164.Hotel-Information) ## About the area Located in Rouen City Centre, a neighbourhood in Rouen, Hotel de Bourgtheroulde, Autograph Collection is next to a golf course and near a boardwalk. Joan of Arc Historial and Zenith de Rouen are cultural highlights, and some of the area's notable landmarks include Gros Horloge and Tour Jeanne d'Arc. Looking to enjoy an event or a match? See what's going on at Kindarena or Rouen Expo Park. [Visit our Rouen travel guide](https://www.expedia.co.uk/Rouen.dx3650) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.44194%2C1.08832&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cleS7SYSr2FEZ8v3tW8uMNG4mdQ=) 15 Place de la Pucelle, Rouen, Seine-Maritime, 76000 ### What's nearby - ![Gros Horloge](https://images.trvl-media.com/place/6109476/7f6b1564-c2d8-4357-9a6d-d52eaeec2038.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gros Horloge 3 min walk \- 0.2 miles - ![Rouen Cathedral](https://images.trvl-media.com/place/6109464/bcfaf6a0-3229-4327-b66e-db64f8cb20c0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rouen Cathedral 6 min walk \- 0.4 miles - ![Tour Jeanne d'Arc](https://images.trvl-media.com/place/6109468/09aa6467-ee68-473e-9a06-36cbc6ed8dfb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tour Jeanne d'Arc 7 min walk \- 0.4 miles - Place du Vieux-Marche 2 min walk \- 0.1 miles - Jeanne d'Arc Church 2 min walk \- 0.1 miles ### Getting around - Theatre des Arts Tram Station 4 min walk - Palais de Justice Tram Station 4 min walk - Roissy - Charles de Gaulle Airport (CDG) 120 min drive ### Restaurants - JM's Café 1 min walk - La Couronne 2 min walk - McDonald's 2 min walk - Euro Café 2 min walk - Bar Jeanne D'Arc 1 min walk ## About this property ### Hotel de Bourgtheroulde, Autograph Collection Luxury hotel near Rouen Cathedral Located close to Gros Horloge and Joan of Arc Historial, Hotel de Bourgtheroulde, Autograph Collection provides an adjacent golf course, a terrace and an art gallery on-site. Tee up with amenities such as golf caddies at this hotel. Treat yourself to a facial, hydrotherapy or a body scrub at Spa du Drap d'Or, the on-site spa. Be sure to enjoy a meal at L'Aumale, the on-site brasserie. In addition to designer shops on-site and a garden, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool - Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge) - An electric car charging station, a banquet hall and a lift - Luggage storage, a front desk safe and concierge services - Guest reviews say great things about the helpful staff Room features All 78 individually furnished rooms feature comforts such as 24-hour room service and air conditioning, in addition to amenities such as free WiFi and safes. More conveniences in all rooms include: - Changing tables, highchairs and free infant beds - Bathrooms with baths or showers and free toiletries - 104-cm flat-screen TVs with cable channels - Recycling, coffee/tea makers and daily housekeeping ## Similar properties ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/61000000/60650000/60646000/60645986/060c7c13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Rouen Centre Rouen City Centre - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 792 reviews £130 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=60645986&PinnedHotelID=60645986&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/13800/13738/75cafe1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Rouen Centre Cathedrale Rouen City Centre - Pet-friendly - Free Wi-Fi - Restaurant - 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13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1133212&PinnedHotelID=1133212&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=3594164&PinnedHotelID=3594164&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3594164,60645986,13738,419708,100584281) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Limo/town car service - Valet parking on site (EUR 30 per day) - Limited on-site valet parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - L Atrium - L'Aumale ### Things to do - 18-hole adjacent golf course - Art gallery - Designer stores - Full-service spa - Golf caddies - Golf carts - Gym - Indoor pool - Library - Piano - Sauna - Steam room ### Family friendly - Changing table - Children's games - High chair - In-room cot - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Turndown service - Wedding services ### Business services - 4 meeting rooms - 4,306 square feet of conference space ### Outdoors - Garden - Terrace ### Full-service spa - 8 treatment rooms - Aromatherapy - Body scrubs - Facials - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in bathtub - Grab bar near toilet - Height-adjustable showerhead - Lift - Low-height electrical sockets in bathroom - Stair-free path to entrance - Transfer shower - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 4 floors - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 104-cm smart TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Phone - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: EUR 110 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 25.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 60.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 28.00 per person - Valet parking fee: EUR 30 per day - Pet fee: EUR 25.00 per accommodation, per stay - Service animals are exempt from fees - Late check-out fee: EUR 110 (subject to availability) - Rollaway bed fee: EUR 60.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 7:00 AM to 10:00 PM Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Hotel Bourgtheroulde Autograph Collection Rouen Hotel Bourgtheroulde Autograph Collection Bourgtheroulde Autograph Collection Rouen Hotel Bourgtheroulde Autograph Collection Rouen Bourgtheroulde Autograph Collection Rouen Bourgtheroulde Autograph Collection Hotel Hotel de Bourgtheroulde, Autograph Collection Rouen Hotel Bourgtheroulde Autograph Collection Rouen Hotel de Bourgtheroulde, Autograph Collection Hotel Hotel Hotel de Bourgtheroulde, Autograph Collection Hotel de Bourgtheroulde, Autograph Collection Rouen Hotel de Bourgtheroulde Autograph Collection Hotel de Bourgtheroulde Autograph Collection® Hotel de Bourgtheroulde, Autograph Collection Hotel Hotel de Bourgtheroulde, Autograph Collection Rouen Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen ## Frequently asked questions ### Does Hotel de Bourgtheroulde, Autograph Collection have a pool? ### How much does it cost to stay at Hotel de Bourgtheroulde, Autograph Collection? ### Is Hotel de Bourgtheroulde, Autograph Collection pet-friendly? ### How much is parking at Hotel de Bourgtheroulde, Autograph Collection? ### What time is check-in at Hotel de Bourgtheroulde, Autograph Collection? ### What time is check-out at Hotel de Bourgtheroulde, Autograph Collection? ### Where is Hotel de Bourgtheroulde, Autograph Collection located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel de Bourgtheroulde, Autograph Collection Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 603 8 - Good 187 6 - Okay 48 4 - Poor 21 2 - Terrible 13 ## Reviews Verified ### 10/10 Excellent #### Robert 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff thought to be more helpful or friendly. The hotel itself is very well run, clean and the spa was excellent. ##### Robert Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### pedro kalifa 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service and location. The property is amaizing. ##### pedro kalifa Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### svetlana 10 Oct 2025 Liked: Cleanliness, staff & service, amenities Nice bar and very good food ##### svetlana Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Phil 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel. Staff very helpful. ##### Phil Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Michael 23 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and very comfortable. ##### Michael Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### RAMON 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was nice, spacious with children. The butler service was incredible ##### RAMON Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Geoff 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are friendly & capable, the breakfast is superb, the building has special character, and the location is 11/10. ##### Geoff Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Lynn 14 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay! Staff was amazing, close to everything in Rouen. Bed was comfortable. ##### Lynn Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Deborah 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort You had the most comfortable bed of all the hotels we stayed at. Also, you were friendly, and the building was gorgeous and in an excellent location. ![](https://a.travel-assets.com/ugc/hotel-reviews/91300cfb-ab4e-4f37-ae01-df84e2396042-1748712781410.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/79b3cba4-1dda-49d0-b312-48aec874158d-1748712777257.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9938be04-c78c-4420-bbb2-af99956b8292-1748712781296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f43465aa-b9b1-47e6-bd22-4cfeefe96d07-1748712769484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deborah Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Verified traveller 17 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Surprisingly Beat all expectations Excellent all round, location, service and truly traditional ##### Verified traveller Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### S 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel we will be back! Everything was great, the service, location, the prices, pool, spa, beautiful bar, Stunning architecture and design, size of rooms, comfort of beds, parking. Everything apart from sauna not working. Highly recommended ! ##### S Stayed 8 nights in Jul 2025 Verified ### 10/10 Excellent #### Martin 14 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding upscale hotel in a great location easy to walk to historic sites. Excellent hotel Highly recommend ##### Martin Stayed 1 night in May 2024 Verified ### 8/10 Good #### Joseph 25 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were exceptionally friendly and helpful. They fulfilled every request and helped in every way possible. The staff deserve every bit of praise. The room, however, left something to be desired. Our junior suite was large, but the furnishings felt like something from an airport hotel. And the style of the room leaned too much into the castle motif with the rock tile and dull color. The history of the building offers some explanation, but the given that it was remodeled in 2010 makes me wonder why it still felt so old. The excellent staff, great location, and incredible history of the hotel made for an enjoyable stay. But there is definitely room for improvement. ##### Joseph Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### NED 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A wonderful hotel in the best possible location in Rouen, with a wonderful staff. ##### NED Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Karen 4 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel. Comfortable rooms. Great location ##### Karen Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### James 19 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful property, friendly professional staff. ##### James Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Anthony 30 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the hotel and the staff were fantastic. Best part of our trip. ##### Anthony Stayed 3 nights in Apr 2024 Verified ### 10/10 Excellent #### Rebekah 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry. ##### Rebekah Stayed 5 nights in Jul 2024 Verified ### 10/10 Excellent #### Mark 29 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing historic property. Great service and a beautiful top rated room ##### Mark Stayed 1 night in May 2024 Verified ### 6/10 Okay #### Peter 29 Jul 2025 Lift out of order, sauna out of order, jacuzzi unavailable, very slow service in the bar. Very comfortable and stylish room. Staff very polite and helpful. The hotel just doesn’t seem to be very well managed ##### Peter Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Amy 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful property close to all that Rouen has to offer. Our room was lovely and comfortable. The staff was extremely friendly and helpful. We truly enjoyed our stay and will definitely chose to stay here again in future visits to Normandy and Rouen. ##### Amy Stayed 4 nights in Jan 2025 Verified ### 10/10 Excellent #### Michael 4 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Hotel and Staff Amazing hotel and staff. Rouen great city to visit and the hotel staff is extremely helpful. ##### Michael Stayed 5 nights in Sep 2023 Verified ### 8/10 Good #### Madeleine 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel but some services such as turn down and supply of fresh water was lacking. Beautiful location in Rouen. ##### Madeleine Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Jill 2 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing Staff, Great Location and Fun Atmosphere!!! xx ##### Jill Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Wendolyn 10 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here. ##### Wendolyn Stayed 1 night in Jun 2024 ### Expedia's Latest Trends ### Hotels > - [Spa Hotels in Fjord Norway](https://www.expedia.co.uk/Fjord-Norway-Hotels-Spa-Hotels.0-0-d6056648-tSpaHotels.Travel-Guide-Filter-Hotels) > - [Hotels in Islington](https://www.expedia.co.uk/Islington-London-Hotels.0-n179520-0.Travel-Guide-Filter-Hotels) > - [B&B HOME Caen Centre Gare](https://www.expedia.co.uk/Caen-Hotels-Residence-Odacity-Caen-Centre.h69824036.Hotel-Information) > - [Grand Hôtel de la Seine](https://www.expedia.co.uk/Rouen-Hotels-Hotel-De-La-Seine.h1133212.Hotel-Information) > - [Villa Augeval Hôtel & Spa](https://www.expedia.co.uk/Deauville-Hotels-LAugeval.h1107507.Hotel-Information) > - [Caravan Parks Tenby](https://www.expedia.co.uk/Tenby-Caravan-Parks.d182887-aaCaravanParks.Travel-Guide-Accommodation) > - [Hotels in Paros](https://www.expedia.co.uk/Paros-Hotels.d2735.Travel-Guide-Hotels) > - [ Windmill Village Hotel, Golf Club & Spa, BW Signature Collection](https://www.expedia.co.uk/Birmingham-Hotels-Best-Western-Plus-Coventry-Windmill-Village-Hotel-Golf-Spa.h8131541.Hotel-Information) > - [B&B HOTEL Rouen Centre Rive Gauche](https://www.expedia.co.uk/Rouen-Hotels-Ibis-Rouen-Centre-Rive-Gauche-Saint-Sever.h13748.Hotel-Information) > - [Ibis Rouen Centre Rive Gauche Mermoz](https://www.expedia.co.uk/Rouen-Hotels-Campanile-Rouen-Mermoz.h19745397.Hotel-Information) > - [Hotel Lo Stambecco](https://www.expedia.co.uk/Valtournenche-Hotels-Hotel-Lo-Stambecco.h1151874.Hotel-Information) > - [at Marina Shores](https://www.expedia.co.uk/Airlie-Beach-Hotels-At-Marina-Shores.h3398158.Hotel-Information) > - [4 Star Hotels in European Side](https://www.expedia.co.uk/4Star-European-Side-Hotels.s40-0-d6241295.Travel-Guide-Filter-Hotels) > - [questservicedapartments Hotels in Cronulla](https://www.expedia.co.uk/Cronulla-Sydney-Hotels-Quest-Serviced-Apartments.0-n181563-0--bQuestServicedApartments.Travel-Guide-Filter-Hotels) > - [Golf Hotels in Naxos](https://www.expedia.co.uk/Naxos-Hotels-Golf-Hotels.0-0-d1716-tGolfHotels.Travel-Guide-Filter-Hotels) > - [Hotels in Bydgoszcz](https://www.expedia.co.uk/Bydgoszcz-Hotels.d6477.Travel-Guide-Hotels) > - [Villa La Valencia Beach Resort & Spa Los Cabos](https://www.expedia.co.uk/San-Jose-Del-Cabo-Hotels-Villa-La-Valencia-Beach-Resort-Los-Cabos.h71633289.Hotel-Information) > - [Hotel Bassano](https://www.expedia.co.uk/Paris-Hotels-Hotel-Bassano.h562164.Hotel-Information) > - [3 Star Hotels in Ilorin](https://www.expedia.co.uk/3Star-Ilorin-Hotels.s30-0-d6360208.Travel-Guide-Filter-Hotels) > - [B&B HOTEL Rouen Centre Rive Droite](https://www.expedia.co.uk/Rouen-Hotels-Ibis-Rouen-Centre-Rive-Droite.h24259.Hotel-Information) ### Flights > - [Flights from Birmingham (BHX) to Bandar Seri Begawan (BWN)](https://www.expedia.co.uk/lp/flights/bhx/bwn/birmingham-to-bandar-seri-begawan) > - [Flights from London (LON-All Airports) to Auckland (AKL-Auckland Intl.)](https://www.expedia.co.uk/lp/flights/lon/akl/london-to-auckland) > - [Flights from Newcastle-upon-Tyne (NCL) to Mestre (VCE)](https://www.expedia.co.uk/lp/flights/ncl/vce/newcastle-to-venice) ### Cars > - [suv Car Hire in San Francisco](https://www.expedia.co.uk/SUV-Car-Rentals-In-San-Francisco-Intl.d5195347-tSUV.Car-Rental-Guide-Class) ### Activities > - [Things to do in New York](https://www.expedia.co.uk/Things-To-Do-In-New-York.d178293.Travel-Guide-Activities) ---