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Reviews of Noursabah Pattaya

3.5 out of 5
Noursabah Pattaya
43/71 Pattaya Tai Soi 10, Pattaya, Chonburi

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Home

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Matthew

Stayed 1 night in Jun 2023

2/10 Terrible

Jesper

Disliked: Staff & service
Extremely disappointed
As such there is nothing wrong with this little property. It is beautifully decorated, the rooms are a nice size and the beds are amazingly comfortable. What is and was wrong the Noursabah was that we drove 3 hours to get here and when we arrived, we were ready for a good long weekend with relaxation by the pool, good food etc. Problem was that first of all, the swimming pool was closed. We were told it was due to social distancing, which made absolutely zero sense as when I was told I was the only person there. Second, there was no way to get food served. We were told to go to the street to buy it at the local vendors. Looking at that service level and no access to pool and no access to food at the property and there is no gym (but we knew this), why on earth would we want to stay here and not just remain in our apartment in Bangkok? Why would you open a hotel after lockdown with no food and no swimming pool....? We ended up canceling our stay here after 1 night and moving somewhere else. Closure of swimming pool and no availability of food was NOT listen on the website when we booked. The attitude from the staff was appalling. They simply just didn't care one bit about these thing.... We will never go back here....
Stayed 4 nights in Jun 2020
Response from Niksofia on 26 Jun 2020
Dear Jesper Thank you for sharing your feedback on hotels.com regarding your recent stay. However, we take note of your comments with regards to the enabled spa pool during Covid-19, which we apologize for and please, rest assure, we are taking your feedback in the most professional way to provide the best service to our guests in the future. As you mentioned about our food service, we do have free snacks bar at lobby for 24 hours instead of the restaurant which guest can order food. By the way, we are really sorry to make you unsatisfied staying here. Best regards, Noursabah Pattaya Team

6/10 Okay

Sumalee

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Too noisy
Nice and cozy, live like local, no beach This hotel is in a small street soi pattaya south 10 Car parking is available. Friendly staff But noisy. When people next room turn on TV and talk, it’s loud and you can hear it clearly
Stayed 2 nights in Feb 2020
Response from Niksofa on 17 Feb 2020
ขอบคุณสำหรับรีวิวนะคะ ต้องขออภัยเป็นอย่างยิ่งสำหรับเรื่องเสียงรบกวนที่ทำให้ลูกค้าไม่ได้รับความสะดวกสบายตลอดการเข้าพักคjะ ไว้มีโอกาสแวะมาพักที่นี่ใหม่ ทางโรงแรมจะจัดห้องที่เป็นส่วนตัวและได้ยินเสียงรบกวนน้อยที่สุดไว้ให้นะคะ ขอบคุณค่ะ

8/10 Good

Susettsinee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Niksofia on 19 Jul 2019
Thank you for choosing Noursabah Pattaya Hotel for your recent stay. We highly appreciate your review towards our hotel and we look forward to having you back very soon.

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Niksofia on 24 Aug 2018
Thank you for your review. We hope to see you again next time. :D

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy boutique hotel with friendly and warm service staff. The location, however, is not close to the main road so best to drive if you’re staying at this hotel.
Response from Phan on 29 Apr 2018
Thank you very much for staying with us. Your review would be appreciated.

8/10 Good

ampairat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Thank you for staying with us :)

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Very clean and quiet. An excellent team. They help you every time.
Response from Phan on 6 Mar 2017
Dear Jerome On Thank you very much for taking your time to share such a wonderful review. We are delighted to read that you had a great experience at Noursabah Pattaya and we are await, with pleasure, for your return to serve you again.

8/10 Good

JAE YEOUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
친절한 숙박지
모든 스텝이 친절합니다. 물품들도 깨끗하고, 조식도 맛있어요. 다만, 사진으로 본것보다 숙소도, 주차장도, 수영장도 많이 작네요 그래도 스텝들이 친절해서 또 가고 싶네요.
Stayed 2 nights in Feb 2020
Response from Niksofia on 15 Feb 2020
Thank you for your feedback. We are appreciated. Hope to see you again next time.

10/10 Excellent

Elaine, Bangkok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一进去就告诉我们大厅和房间的零食、饮料全部免费，离7-11很近。就是酒店在巷子里，晚上不敢出去，唯一需要改进的就是电梯，没有电梯很不方便
Stayed 2 nights in Oct 2019
Response from Niksofia on 17 Oct 2019
Thank you for your feedback. We are appreciated. Hope to see you again next time. :)

10/10 Excellent

Wing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is large, clean and nicely decorated. 4-person room has two bathrooms which is nice. Mini bar is free and free snacks are available in lobby all day.
Stayed 2 nights in Sep 2019
Response from Niksofia on 29 Sept 2019
Thank you for choosing Noursabah Pattaya Hotel for your recent stay. We highly appreciate your review towards our hotel and we look forward to having you back very soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staffs and super clean , highly recommend to everyone
Stayed 1 night in Mar 2019
Response from Niksofia on 11 Mar 2019
Thank you so much for sharing your feedback to Noursabah Pattaya Hotel regarding to your recent stay. We highly appreciate. Moreover we look forward to welcoming you back soon and hope to exceed your expectations on your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Niksofia on 27 Nov 2018
Thank you for your rating! We're appreciated it. Hope to welcome you again next time.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Niksofia on 20 Nov 2018
Thank you for your rating again! We're really appreciated. :D Hope to see you again next time.

10/10 Excellent

Vipawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พัก
ที่พักสวย ห้องสะอาด บริการดีมาก มีเครื่องและขนมให้ทานได้ตลอดตลอดทั้งคืน ให้ความรู้สึกเหมือนอยู่บ้านค่ะ
Stayed 1 night in Oct 2018
Response from พรรณวดี on 28 Oct 2018
ขอบคุณสำหรับรีวิวเป็นกำลังใจนะคะ ยินดีต้อนรับเสมอค่ะ

10/10 Excellent

churada, มหาสารคาม

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักสะอาด
ของกินอร่อย กินได้ไม่อั้น ที่พักสะอาด เหมาะแก่การพักผ่อนมากๆ
Stayed 1 night in Sep 2018
Response from Niksofia on 15 Sept 2018
ขอบคุณสำหรับรีวิวนะคะ หวังว่าทางณุศบา พัทยาจะได้มีโอกาสได้ต้อนรับคุณ Churada อีกครั้งนะคะ :D

8/10 Good

chompoonuct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Phan on 21 Jun 2018
Thank you for staying with us :)

10/10 Excellent

weerawat, นนทุบรี

Liked: Cleanliness, staff & service, property conditions & facilities
ที่พักเงียบสงบดี บรรยากาศดี
ห้องพักโอเคร มาก ๆ ติดแค่ที่นอนมันยวบ ๆ ไปหน่อย อาหารในห้องทานฟรีไม่เสียเงิน
Stayed 1 night in Mar 2018
Response from ณุศบาทีม on 15 Mar 2018
ณุศบาทีมขอขอบคุณสำหรับรีวิวที่น่ารักนะคะ หวังว่าโอกาสหน้าจะได้มีโอกาสให้บริการท่านอีก

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2017
Dear Beloved Guest, Thank you very much for reviewing us on hotel.com. We await, with pleasure, to seeing you again in the near future. Noursabah Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高質服務的酒店
所有服務及設施都符合預期，早餐亦非常有特色，唯獨WiFI接收非常差。
Response from Niksofia on 28 Jul 2018
Thank you for your review and comments.

10/10 Excellent

Kanyawee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 6 Mar 2017
Dear Khun Kanyawee, Thank you for your kind feedback. All my colleagues and I Noursabah Pattaya would love to welcome you back again in the not too distant future. Best wishes, Phan