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"No ice bucket but had ice machines. No mini fridge. No complimentary coffee. No washcloths. No luggage rack. No glasses, plastic or otherwise. No coffee maker. Basic room with tv. "

"Internet was a bit slow but still good, comfy beds. "

"Hotel rooms are basic."

"Everything was amazing!!! Staff is super nice and so helpful!"

"Wow!! Amazing staff and great hotel. Perfect location too. "

"Location was amazing! Very convenient. The staff was very friendly and helpful."

"The staff was very attentive and kind upon arrival. The hotel was a perfect location, right in Times Square, and there were a lot of things to do and places around to eat and enjoy. We had a room facing Times Square so the view was nice and we got to experience the lights and sounds of NYC right from our room. Rooms were clean and spacious for the 4 of us. The restaurant was nice as well and had a good amount of food and drinks. I would stay here again. "

"Great location. Staff was very helpful. Wi-fi worked fine. Noise in the hallways all night of listening to others opening and shutting their doors was the only downfall. Definitely need white noise all night to help block the doors and people talking in the halls. Overall a lovely place to stay"

"Friendly"