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My husband I checked in late evening and jet lagged. The receptionist noted that we had booked through Expedia (not a pleasant exchange) and gave us keys to one of the worst hotel rooms I've ever seen. The rug was dirty and torn, the refrigerator had bruises and scars and worn out. The door was old, ...
I have been staying at the Langham (actually its predecessors, the Huntington-Sheraton, Ritz-Carlton for over 50 years). Since we live on the East Coast we don't get to Pasadena very often anymore. We found the hotel to be even better, and more attractive, than ever. It is a glorious respite.
Nice clean, comfortable hotel. Great location with a short walk to shopping, restaurants and bars. Will stay again.
Hotel was clean. It was under construction. I was relaxing by the pool one night and several guests starting to smoke in the pool. Due to the fact that I have asthma I had to leave. I did contact the front desk and they said they would take care of that. I did not return to pool.
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