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Reviews of Tervise Paradiis Spa Hotel & Water Park

4 out of 5
Tervise Paradiis Spa Hotel & Water Park
Side 14, Parnu

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 62 reviews" "
Rating 8 - Good. 25 out of 62 reviews" "
Rating 6 - Okay. 5 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nadezda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Nov 2023
Response from Tervise Paradiis on 21 Nov 2023
Hello.It is great to see you were so happy with your stay with us, Nadezda Thank you for sharing that and until next time. Warm regards,

10/10 Excellent

Soila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tervise Paradiis on 21 Aug 2023
Hello Soila, Thank you for taking the time to leave us a 5/5 rating. We are pleased to see that you had an enjoyable stay whilst staying with us. We hope to welcome you back through our doors whenever your travels next bring you to Pärnu.

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tervise Paradiis on 18 Aug 2023
Dear Alina, Thank you so much for the rating, we appreciate it! Glad to see you enjoyed your stay with us. We hope to see you back very soon.

8/10 Good

Nils

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel close enough to old town
Stayed 1 night in Jul 2022
Response from Tervise Paradiis on 12 Jul 2022
Hi Nils, Thank you for taking the time to leave us a review. We do hope to welcome you back again sometime soon! Kind Regards,

10/10 Excellent

Ginta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Tervise Paradiis on 23 May 2022
Hello Ginta. Thank you so much for the rating, we appreciate it! Glad to see you enjoyed your stay with us. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020
Response from Kind regards, Tervise Paradiis on 7 Aug 2020
Dear Guest, Thank Your for choosing Spa Tervise Paradiis for Your recent stay in Pärnu and sharing Your wonderful feedback with us! It's a joy to hear that You enjoyed every single aspect of Your stay. Hopefully You'll visit us again soon!

4/10 Poor

Mari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2020
Response from Tervise Paradiis on 9 Jul 2020
Dear Guest. Thank you for taking the time to rate us, it is much appreciated. We hope to welcome you back soon!

8/10 Good

Ilkka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tervise Paradiis on 21 Nov 2023
Hi Ilkka, Thank you for the rating. We do hope to welcome you back again sometime soon! Kind regards,

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tervise Paradiis on 23 Oct 2023
Hello Johanna, Thank you for taking the time to leave us a review. We look forward to welcoming you back soon.

8/10 Good

Baldur Sigurbjörn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Tervise Paradiis on 9 Oct 2023
Hello. Thank you so much for the rating, we appreciate it! Kind regards,

10/10 Excellent

Ruth Eva Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Tervise Paradiis on 25 Sept 2023
Dear Ruth Eva Katarina,It is great to see you were so happy with your stay with us in Tervise Paradiis. Thank you for sharing that and until next time. Warm regards

8/10 Good

Yulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pienet korjaustarpeet suihkussa ja parvekkeella (suihkun pidike ei toiminut, kaiteen pala puuttui, kaidelasi halki) latisti hieman tunnelmaa.
Stayed 1 night in Aug 2023
Response from Tervise Paradiis on 21 Aug 2023
Hyvä Yulia, kiitokset palautteestänne! Lähetämme sen eteenpäin vastaavien osastojen johtajille ja toivottavasti nähdään taas!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Tervise Paradiis on 7 Aug 2023
Hello, thank you for taking the time to rate us, it is much appreciated. We hope to welcome you back soon!

8/10 Good

Bjørnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Tervise Paradiis on 5 Jul 2023
Dear Bjørnar, Thank you for taking the time to rate us, it is much appreciated. We hope to welcome you back soon! With best regards,

10/10 Excellent

Eero

Stayed 2 nights in Jun 2023
Response from Tervise Paradiis on 5 Jul 2023
Dear Eero, Thank you for taking the time to rate us, it is much appreciated. We hope to welcome you back soon! With best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Maria

Stayed 2 nights in Oct 2022

8/10 Good

Ville

Stayed 1 night in Sep 2022
Response from Tervise Paradiis on 26 Sept 2022
Dear Ville, Thank you for taking the time to give us your feedback. We are delighted to see you have enjoyed our hotel. We look forward to welcoming you back soon!

10/10 Excellent

Kirsi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kylpylä oli monipuolinen, eri tasoisia liukuja, kiva lastenallas jossa keskellä poreita, isoja porealtaita jne. Monipuolinen aamiainen. Kiva leikkihuone lapsille. Mukava sänky, tilava huone. Lapsen pinnasängyssä patja olisi saanut olla vähän paksumpi/pehmeämpi, oli tosi ohut. Nyt laitoimme pinnasängyn peiton lisäpehmusteeksi lakanan alle, jolloin sopiva.
Stayed 2 nights in Aug 2022
Response from Tervise Paradiis on 25 Aug 2022
Dear Kirsi, Thank you for taking the time to give us your significant feedback. We are delighted to hear you have enjoyed our hotel. We look forward to welcoming you back soon.

8/10 Good

Auli

Stayed 3 nights in Jul 2022
Response from Tervise Paradiis on 8 Aug 2022
Hi Auli, Thank you for taking the time to leave a great rating. We hope to welcome you back again sometime soon for another great stay.

10/10 Excellent

Katrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het ligt niet echt centraal, maar het ligt wel bij het strand en een klein natuurreservaat met talloze vogels. Verder is er een mooi 25m zwembad, enkele sauna's en volledig apart een water park met binnen en buitenzwembaden om te spelen en verschillende waterglijbanen. De zwemkom is al om 6:30 open, het waterpark blijft tot 22 uur open.
Stayed 1 night in Jun 2022
Response from Tervise Paradiis on 13 Jun 2022
Dear Katrien. We loved having you at Tervise Paradiis spa hotel! As you saw, we have everything one needs for an excellent stay and we are delighted we could help make your trip an exceptional one. From our comfortable accommodations to our convenient location, please rely on us again the next time you are in the area! Warm regards,

6/10 Okay

Juha

Disliked: Property conditions & facilities
Stayed 1 night in May 2022
Response from Tervise Paradiis on 31 May 2022
Hello! We would like to thank You for choosing to stay at our hotel. We also appreciate Your feedback. With best regards,

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected. Ala carte restaurant was a nice suprise.
Stayed 2 nights in Mar 2022
Response from Tervise Paradiis on 14 Mar 2022
Hello Kari, thank you for your review. We're delighted to see you enjoyed your vacation! It would be a pleasure to welcome you back soon. Warm regards,

10/10 Excellent

Mihkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Tervise Paradiis on 21 Dec 2021
Hello Mihkel. Thank you so much for the rating, we appreciate it! Glad to see you enjoyed your stay with us. Kind regards,

4/10 Poor

Peeter

Stayed 1 night in Nov 2021

8/10 Good

Erki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Tervise Paradiis on 1 Nov 2021
Hello Erki. Thank you a lot for your score. Hope to welcome you back soon!

10/10 Excellent

Esa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Tervise Paradiis on 28 Sept 2021
Dear Esa. Thank you for taking the time to review your recent stay with us. We are delighted to see that you had a fantastic stay and we hope to welcome you back soon. Kind regards,

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vocation!
Stayed 1 night in Aug 2021
Response from Tervise Paradiis on 13 Aug 2021
It is great to see you were so happy with your stay with us, Elizabeth. Thank you for sharing that and until next time. Warm regards,

10/10 Excellent

Janne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach!
Nice hotel on good location. Close to the beach and few minutes to centrum.
Stayed 1 night in Jun 2021
Response from Tervise Paradiis on 17 Aug 2021
Hello Janne! It is great to see you were so happy with your stay with us. Thank you for sharing that and until next time. Warm regards

10/10 Excellent

Evelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Tervise Paradiis on 21 Jun 2021
Dear Evelin. Thank you for taking the time to rate us, it is much appreciated. We hope to welcome you back soon!

8/10 Good

Merle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mõnus perepuhkus Pärnus
Väga mugavad toad. Veekeskus ja saunad heas seisus, avarad ja puhtad. Hommikusöök väga rikkalik. Väga hea asukoht. Teenindus viisakas ja abivalmis.
Stayed 1 night in Feb 2021
Response from Tervise Paradiis on 22 Feb 2021
Tere. Aitäh, et valisite Tervise Paradiisi oma puhkuse veetmiseks. Täname suurepärase tagasiside eest! Ootame teid tagasi!

10/10 Excellent

Taavi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Tervise Paradiis on 27 Jan 2021
Tere. Täname tagasiside eest!

8/10 Good

Maarek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa
paradiisisaunad on teinud sellest spast väga toreda koha.
Stayed 1 night in Jan 2021
Response from Tervise Paradiis on 14 Jan 2021
Täname tagasiside eest! Meil on väga hea meel, et nautisite puhkust Tervise Paradiisis.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Tervise Paradiis on 30 Oct 2020
Hello. Thank you for taking the time to rate us, it is much appreciated. We hope to welcome you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väga puhas ja sobivas asukohas hotell. Meeldiv teenindus.
Stayed 1 night in Oct 2020

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2020
Response from Tervise Paradiis on 30 Oct 2020
Hello. Thank you for taking the time to rate us, it is much appreciated. We hope to welcome you back soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä kylpylä, huonot ravintolat
Kylpylässä paljon liukumäkiä, rengasliuku, villivirta, yms. Aikuisille porealtaita ja hierontapisteitä. Kylpylän arkkitehti tykännyt vielä 2000-luvullakin käyttää harmaata betonia sisustusratkaisuna, eli mikään visuaalinen elämys tämä paikka ei ole, mutta siisti ja lapset kyllä viihtyy!! Hotellin ravintoloita en suosittele. 8.krs maisemaravintolassa sai ihan hyvää ruokaa, sitä voin jopa suositella, kunhan et mitään huippuluokan illallista odota saavasi. Mutta, 2.krs buffet-illallinen oli pettymys: tarjolla sitkeää porsasta ja pieni nokare kalaa, joka siis loppui. Lisukkeina peruna, riisi ja vihanneskastike. Jälkiruoaksi jotain aamupuuroa, jonka päälle lorotettu kirsikkakiisseliä, toisena vaihtoehtona jäätelöä. Siinäpä ne vaihtoehdot sitten olivatkin... eli eipä ollut kovin montaa ruokalajia valittavaksi tässä buffetissa ja hinta kuitenkin 14,- eur!! Suomalaisista huoltoasemien buffetlinjastoista saat parempaa safkaa halvemmalla! Lisäksi kylpylän kassan vierestä löytyi joku Neptunus pikaruokagrilli. Sijainti kassan ja käytävän vieressä ei houkutellut illallistamaan. Hotellissa on ollut myös ala carte ravintola, mutta se oli nyt suljettu, kenties koronan vuoksi ei asiakkaita riitä.
Stayed 2 nights in Aug 2020
Response from Tervise Paradiis on 21 Aug 2020
Hei Juha, kiitos paljon vierailustanne meillä Terviksessä ja palautteestanne. Ystävällisin terveisin,

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Kind regards, Tervise Paradiis on 7 Aug 2020
Dear Sara, Thank Your for choosing Spa Tervise Paradiis for Your recent stay in Pärnu and sharing Your wonderful feedback with us! It's a joy to hear that You enjoyed every single aspect of Your stay. Hopefully You'll visit us again soon!

8/10 Good

Hanna-Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä tilava huone! Huono aamiainen. Punttisali ja kylpylä hyviä.
Stayed 2 nights in Jul 2020
Response from Ystävällisin terveisin, Tervise Paradiis on 7 Aug 2020
Hei Hanna-Mari, Kiitos palautteestasi ja siitä että olet valinnut Tervise Paradiis kylpylähotellin. Ikävää, että aamiainen ei maistunut, mutta mahtavaa, että huone ja kylpylä ovat olleet mieluisia. Oikein mukavaa kesän jatkoa ja tervetuloa uudelleen vieraaksemme!

10/10 Excellent

Saara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Kind regards, Tervise Paradiis on 7 Aug 2020
Dear Saara, Thank Your for choosing Spa Tervise Paradiis for Your recent stay in Pärnu and sharing Your wonderful feedback with us! It's a joy to hear that You enjoyed every single aspect of Your stay. Hopefully You'll visit us again soon!

10/10 Excellent

Keijo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viihtyisä hotelli
Viihtyisä ja siisti hotelli, hyvät parkkitilat sekä etäisyydet. Vesipuisto oli aika ruuhkaisa ja pukuhuoneissa hieman ummehtunut haju.
Stayed 4 nights in Jul 2020
Response from Ystävällisin terveisin, Tervise Paradiis on 7 Aug 2020
Hei Keijo, Kiitos palautteestasi. Tervetuloa uudestaan!

2/10 Terrible

Andra

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Neisaku
Numuriņš nebija sagatavots uz mūsu ierašanos,mums bija jāgaida.Bērnam gultas veļa nebija ,bija atkārtoti jāprasa. Dušā ūdens spiediens nepietiekams,nomazgāties neiespējami Apkalpošana ļoti nelaipna.Brokastis atbilst divām zvaigznēm
Stayed 1 night in Jul 2020
Response from With best regards, Tervise Paradiis on 7 Aug 2020
Dear Andra! Thank you for staying with us at Tervise Paradiis and for taking time to share your feedback with us. We were very concerned to read about the aspects you expressed disappointment with. We apologise for this. We do hope that you are perhaps willing to give us another chance in the future and we can welcome you back at Tervise Paradiis.

10/10 Excellent

Jari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and enjoy =)
Really good place for family vacation
Stayed 1 night in Jul 2020
Response from With best regards, Tervise Paradiis on 7 Aug 2020
Dear Jari, Thank Your for choosing Spa Tervise Paradiis for Your recent stay in Pärnu and sharing Your wonderful feedback with us! It's a joy to hear that You enjoyed every single aspect of Your stay. Hopefully You'll visit us again soon!

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020
Response from Tervise Paradiis on 7 Jul 2020
Dear Guest, Thank you for taking the time to rate us, it is much appreciated. We hope to welcome you back soon!

10/10 Excellent

Jari, Espoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hiljainen huone, hyvä sänky. Erittäin hyvä kuntosali
Stayed 3 nights in Jun 2020
Response from Kathleen Abel on 22 Jun 2020
Dear guest, Thank You for choosing Spa Tervise Paradiis for Your recent visit and sharing Your feedback wit us. We appreciate it and look forward to welcoming You to our spa hotel & water park again! Kind Regards, Spa Tervise Paradiis

6/10 Okay

Päivi

Travelled with family
Liked: Room comfort
Stayed 1 night in Jun 2020
Response from Kathleen Abel on 22 Jun 2020
Dear guest, Thank You for choosing Spa Tervise Paradiis for Your recent visit and giving us Your rating. We appreciate it and look forward to welcoming You to our spa hotel & water park again! Kind Regards, Spa Tervise Paradiis

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020
Response from Tervise Paradiis on 25 Feb 2020
We are delighted your stay at the Tervise Paradiis Spa Hotel & Water Park went so well. Thank you for sharing your feedback!

8/10 Good

Gesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Tervise Paradiis on 25 Feb 2020
Thank you for taking the time to review your recent stay with us. We look forward to the opportunity of welcoming you back again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Tervise Paradiis on 13 Feb 2020
Dear guest. Thank you for taking the time to rate us, it is much appreciated. We hope to welcome you back soon! Kind regards,

10/10 Excellent

Aso

Stayed 1 night in Jan 2020