Property was a nice, clean condo. We were happy with it. We visited during the fall so we did not ski. We were a little concerned that we received no information on how to gain access to the condo. One hour prior to check -in time we had to call headquarters to get the entry code. Tracy, the owner called us and was very kind and helpful getting the code.But our biggest disappointment was when it was time to retire for the night, we found the mattress on the bed to be a disaster.The sides were deeply sunk in and the center much much higher. So uncomfortable than neither of us slept . We were amazed at how worn the mattress was. We had booked for two nights, but no way we could spend another night on that mattress. I reached out the the manager and was told by Nancy that either she or the owner would contact us. As of today-6 days later, we are yet to hear from anyone. So as it stands we spent 500 for one night that proved to be miserable. Other than towels, we used nothing in the condo, and left it in emaculate condition. Our experience was a disappointment. The Park City experience is wonderful, but at least for us, the evening was less than stellar. Fortunately we only live 60 miles from Park City so we were able to sleep in our own home the 2nd scheduled night.