Ratings based on 113 Verified Reviews

4.0 out of 5
81% of guests recommend
4.4 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Cambridge, UK

Somewhere to lay our heads

Posted 01-Mar-2017
Pros: The room was comfortable, staff were useful and mostly spoke great English. The free shuttle bus to and from the airport was great, used it every day.
Cons: Shower consumables and water replenished daily, enough tea and sugar for the number of occupants in the room.
Location: Close enough to the airport, free shuttle was great. Bit of a trek into Paris, but was ok with the travel card.
We used this as our base for our trip to Paris. It's a bit far out, but we picked it as we liked the look of the hotel. Free shuttle bus to and from the airport and the 27 euro week (we were only there for 3 nights, this is the cheapest option) travel card allowed us to move with ease. Staff were lovely for the little interaction we had with them. Food was not quite to my palate. Only ate there the first night as it was convenient. We had one of the slightly bigger rooms. It was very pleasant.
2 out of 5
by A verified traveller from USA

Trying too Hard to be Edgy and Different

Posted 19-Dec-2016
Pros: It had a cool light fixture, though the light switches took multiple tries to work, and weren't set up in an intuitive manner.
Cons: All of the above, which is a laughably long list.
Location: The airport and more hotels. I'm still in my twenties and this place is trying waaay to hard to cater to the younger crowd, and it does not work.
Showed up around midnight before leaving at 5 for the airport, so a very brief stay. As such, I'll be brief -Check in is literally at a bar. With loud music, and limited English comprehension. -25 Euro "deposit" because the room was booked through Expedia. Still waiting to see whether that gets refunded or not, it is supposed to. -No bed sheets, just a duvet that isn't long enough to tuck in to the bottom of the bed, my feet were cold all night. -Shower is one of those that doesn't have a door. Those are nice when it isn't cold in the room, but anything that wasn't being sprayed was immediately cold. -USB power jack in the wall didn't work, and the phone didn't accept an incoming call from the front desk -No fridge, which was unfortunate because we were transporting cheese with us -0 documentation about the hotel in the room, just a late night room service menu, of which only the 3 types of pizza were available 24 hours.
Comment from Hotel Management
17-Jan-2017 by Cécile, Hotel Management
Dear GaryTheSnail, We thank you for taking your time in reviewing your stay in our hotel. My colleagues at the reception would have been pleased to help you on the few points you mentioned: just dial 9 from your room next time! Give us another chance for your next trip to Paris and you will have a “pentastic” stay, we promise! Best regards Cécile
5 out of 5
by A verified traveller

Convenient, clean, safe hotel near airport

Posted 07-Dec-2016 on Hotels
This was a great place for a one night stay in France. Close to the aiport, amenities, cleanliness, quiet neighborhood, and property restaurant were great.
Comment from Hotel Management
20-Jan-2017 by General Manager, Hotel Management
Dear Anonymous, Thank you for your amazing review on your stay at pentahotel Paris CDG Airport! We would be pleased to welcome you again very soon ! Best regards Cécile
5 out of 5
Recommended
for Everyone
by A verified traveller from singapore

Chic and Contemporary Stay

Posted 06-Nov-2016
Pros: The deco, breakfast serving was great.
Cons: Requested for a double/queen bed (travelled with spouse) but was given 2 single bed. The bathroom shower will be running warm water and cool water.
Location: No convenient store of such nearby basically nothing else to do. Not very near to the airport as it may seem. Takes at least a 20 mins shuttle ride.
Hotel is very nearby to CDG airport which makes it a nice and enjoyable stay for a 2day visit to beautiful Paris. The hotel shuttle service is also very on time. Love the 'welcome' entrance vibe that the hotel gives.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Charming

Posted 14-Oct-2016
Location: We really never left the hotel as we had an early morning flight home.
Great place for a stop over, friendly, helpful staff. Bar area perfect for a bite to eat and a drink. Room itself was spacious clean and modern. we totally enjoyed our stay here!
3 out of 5
by A verified traveller

Unconventional place

Posted 01-Oct-2016 on Hotels
I checked in very late - 12am The reception is mixed with their bar and restaurant and it's a very quirky place ; it was buzzing on Thursday night till late Check in was good and room was fine , in the morning when I started to shower the drain was blocked and the water overflowed to the room carpet I called reception but they couldn't help I had to checkout so left it with towels to it to spoil the carpet There is an airport bus coming every 25-30 mins to take to the airport for free ( gold line ) which is good I didn't try the good or bfast as I came after dinner and had to leave early The hotel building is round so the corridor goes around both ways which was little confusing and of course you had to walk a lot as there is only one exit Overall hotel is ok and they have tried to provide contemporary old touch with quirky elements Once for a try if you like it
3 out of 5
by A verified traveller

Posted 31-May-2016 on Hotels
Comment from Hotel Management
28-Jun-2016 by Loic, Hotel Management
Dear Customer, we hope that you have enjoyed your stay with us. It would be a real pleasure to have you back with us. See you soon. Best regards
3 out of 5
by Evelyne from boston

Posted 30-May-2016 on Hotels
They didn't have enough stuff. They had long lines when I checked in (at 12 am) after a long flight, and there was no one to help when I had a question later on.
Comment from Hotel Management
28-Jun-2016 by Loic, Hotel Management
Dear Evelyne, thank you for sharing with us your feedback about your recent stay with us. Your comment is most valuable for us to make the appropriate adjustment and improve the quality of service delivered by our team. We hope to see you again soon and fully enjoy your stay at pentahotel Paris CDG. Best regards
5 out of 5
by Debra

This traveller left a rating score only Posted 30-May-2016 on Hotels
3 out of 5
by BARRY from Sacramento

Nice hotel but service needs a lot of work.

Posted 22-May-2016 on Hotels
Rude bar staff could not stop chatting with her friend while we were trying to order. Very unprofessional.
Comment from Hotel Management
23-Jul-2016 by Loic, Hotel Management
Dear Barry, thank you for taking the time to share with us your experience of the pentahotel Paris CDG. Your comment is most valuable for us, to continue to improve the quality of service delivered and to work with our team in order to always progress. We hope to see you again soon. Best regards