Ratings based on 103 Verified Reviews

4.0 out of 5
79% of guests recommend
4.4 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from USA

Trying too Hard to be Edgy and Different

Posted 19-Dec-2016
Pros: It had a cool light fixture, though the light switches took multiple tries to work, and weren't set up in an intuitive manner.
Cons: All of the above, which is a laughably long list.
Location: The airport and more hotels. I'm still in my twenties and this place is trying waaay to hard to cater to the younger crowd, and it does not work.
Showed up around midnight before leaving at 5 for the airport, so a very brief stay. As such, I'll be brief -Check in is literally at a bar. With loud music, and limited English comprehension. -25 Euro "deposit" because the room was booked through Expedia. Still waiting to see whether that gets refunded or not, it is supposed to. -No bed sheets, just a duvet that isn't long enough to tuck in to the bottom of the bed, my feet were cold all night. -Shower is one of those that doesn't have a door. Those are nice when it isn't cold in the room, but anything that wasn't being sprayed was immediately cold. -USB power jack in the wall didn't work, and the phone didn't accept an incoming call from the front desk -No fridge, which was unfortunate because we were transporting cheese with us -0 documentation about the hotel in the room, just a late night room service menu, of which only the 3 types of pizza were available 24 hours.
Comment from Hotel Management
17-Jan-2017 by Cécile, Hotel Management
Dear GaryTheSnail, We thank you for taking your time in reviewing your stay in our hotel. My colleagues at the reception would have been pleased to help you on the few points you mentioned: just dial 9 from your room next time! Give us another chance for your next trip to Paris and you will have a “pentastic” stay, we promise! Best regards Cécile
5out of 5
Recommended
for Everyone
by A verified traveller from singapore

Chic and Contemporary Stay

Posted 06-Nov-2016
Pros: The deco, breakfast serving was great.
Cons: Requested for a double/queen bed (travelled with spouse) but was given 2 single bed. The bathroom shower will be running warm water and cool water.
Location: No convenient store of such nearby basically nothing else to do. Not very near to the airport as it may seem. Takes at least a 20 mins shuttle ride.
Hotel is very nearby to CDG airport which makes it a nice and enjoyable stay for a 2day visit to beautiful Paris. The hotel shuttle service is also very on time. Love the 'welcome' entrance vibe that the hotel gives.
5out of 5
by A verified traveller

Great "hang out" hotel.

Posted 16-Oct-2016 on Hotels
Great hotel. And if they served the food when they had cooked it, it would get 5 starts. Unfortunatly it was not. But they steak was tender, even if it was a little cold.
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Charming

Posted 14-Oct-2016
Location: We really never left the hotel as we had an early morning flight home.
Great place for a stop over, friendly, helpful staff. Bar area perfect for a bite to eat and a drink. Room itself was spacious clean and modern. we totally enjoyed our stay here!
1out of 5
by A verified traveller

Posted 01-Oct-2016 on Hotels
There is no room cleaning services 4 days, no air-condition for 4 days, no one come and fix it, and i request to change room, and their feed back is your hotel room rate are very low, you do not deserve to have room change.
3out of 5
by A verified traveller

Unconventional place

Posted 01-Oct-2016 on Hotels
I checked in very late - 12am The reception is mixed with their bar and restaurant and it's a very quirky place ; it was buzzing on Thursday night till late Check in was good and room was fine , in the morning when I started to shower the drain was blocked and the water overflowed to the room carpet I called reception but they couldn't help I had to checkout so left it with towels to it to spoil the carpet There is an airport bus coming every 25-30 mins to take to the airport for free ( gold line ) which is good I didn't try the good or bfast as I came after dinner and had to leave early The hotel building is round so the corridor goes around both ways which was little confusing and of course you had to walk a lot as there is only one exit Overall hotel is ok and they have tried to provide contemporary old touch with quirky elements Once for a try if you like it
5out of 5
by Rupp.girard from Vern sur Seiche.. Bretagne

Revenir

Posted 19-Jun-2016 on Hotels
Très bien luxe et confort très abordable....
4out of 5
by A verified traveller

Posted 13-Jun-2016 on Hotels
parking trop cher
Comment from Hotel Management
28-Jun-2016 by Loic, Hotel Management
Cher client, merci de nous faire partager votre sentiment concernant le prix du parking. Il est concevable que cette dépense n'est pas forcément été prise en compte lors de votre réservation, cependant nous sommes très vigilant quant aux prix pratiqués dans notre établissement. Le prix de ce type de prestation est établi en fonction de la demande ainsi que des autres offres proposé dans le secteur. Nous sommes tout de même très heureux que le reste de votre séjour est été à la hauteur de vos attentes. Nous serons ravis de vous accueillir de nouveau parmi nous. Cordialement
2out of 5
by a déconseillé.

Posted 06-Jun-2016 on Hotels
le personnel très dépassé entre le bar et l'accueil qui se trouve dans le bar, music trop forte . parking pour handicapé deux places à l'extérieur sont payant 18 euros la nuit, c'est exagéré. l'accueil on dirait une entrée en boîte de nuit, le personnel à l'accueil n'est pas qualifié.
Comment from Hotel Management
28-Jun-2016 by Loic, Hotel Management
Bonjour, merci de partager avec nous votre expérience du pentahotel Paris CDG. Nous apportons beaucoup d'importance aux diverses remarques qui nous sont faites afin de toujours mieux vous servir. Comme vous le mentionnez, notre établissement est différent des autres et cela peut surprendre. Cependant nous entendons bien vos griefs et nous ferons de notre possible pour nous adapter et répondre au mieux à l'ensemble des attentes de nos clients. Nous serions ravis de vous accueillir de nouveau parmi nous. A bientôt.
3out of 5
by A verified traveller

Posted 31-May-2016 on Hotels
Comment from Hotel Management
28-Jun-2016 by Loic, Hotel Management
Dear Customer, we hope that you have enjoyed your stay with us. It would be a real pleasure to have you back with us. See you soon. Best regards