I must say - I've never encountered such service and friendliness anywhere I've stayed. My family and I (two girls age 11+15 and my husband) stayed here 4 nights and from the second we stepped into the hotel the staff was very helpful. They always greet you, they are young, attentive, forthcoming, funny, down to earth and can speak several languages. Location: you can find grocery stores, cafees, bistrot, restaurants, two major train stations near by (gare d l'est and gare du nord) and also the metro is within a very short walking distance. The hotel is quite Scandinavian in their choice of interior which works super. The twin/double bed rooms are spacious for being in Paris. We can really recommend this hotel and a big high five and a huge MERCI BEAUCOUP to the staff for making our stay as pleasant as it was during our Xmas holiday!