Title: Hôtel Mercure Paris Pont de Levallois Neuilly Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hôtel Mercure Paris Pont de Levallois Neuilly Savor your time in Paris at this charming hotel. Step out onto the scenic terrace or unwind with drinks at the cozy bar. ## Photo gallery for Hôtel Mercure Paris Pont de Levallois Neuilly ![Minibar, in-room safe, desk, soundproofing - Hôtel Mercure Paris Pont de Levallois Neuilly (Levallois-Perret)](https://images.trvl-media.com/lodging/23000000/22420000/22411500/22411421/4aa851eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, soundproofing - Hôtel Mercure Paris Pont de Levallois Neuilly (Levallois-Perret)](https://images.trvl-media.com/lodging/23000000/22420000/22411500/22411421/9bdb5e24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hôtel Mercure Paris Pont de Levallois Neuilly (Levallois-Perret)](https://images.trvl-media.com/lodging/23000000/22420000/22411500/22411421/e94bed4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hôtel Mercure Paris Pont de Levallois Neuilly (Levallois-Perret)](https://images.trvl-media.com/lodging/23000000/22420000/22411500/22411421/51964c2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 17.00 per person) - Hôtel Mercure Paris Pont de Levallois Neuilly (Levallois-Perret)](https://images.trvl-media.com/lodging/23000000/22420000/22411500/22411421/bcc6ec45.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Paris, Hôtel Mercure Paris Pont de Levallois Neuilly offers a warm welcome with a cozy bar and convenient dry cleaning/laundry services. Enjoy in-room WiFi, relax on the terrace, or take advantage of luggage storage and express check-out for a seamless stay. ## Reviews 9.0 Wonderful ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Bar - Laundry room £100 includes taxes & fees 14 Feb - 15 Feb ## Room options ### Check availability for these dates Tonight [Jan 28 - Jan 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=22411421&PinnedHotelID=22411421&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=22411421&PinnedHotelID=22411421&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=22411421&PinnedHotelID=22411421&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=22411421&PinnedHotelID=22411421&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=22411421&PinnedHotelID=22411421&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=22411421&PinnedHotelID=22411421&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=22411421&PinnedHotelID=22411421&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=22411421&PinnedHotelID=22411421&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Privilege, Room, 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/23000000/22420000/22411500/22411421/9bdb5e24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Bathrobes Hairdryer Private bathroom Free bottled water - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/23000000/22420000/22411500/22411421/9bdb5e24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 9.0 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Free bottled water Coffee/tea maker - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/23000000/22420000/22411500/22411421/d1ca6df5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Free bottled water Coffee/tea maker - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Indoor pool, seasonal outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913200/913186/0e0598d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Village d'Ile-de-France Bailly-Romainvilliers - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Hotel-Mercure-Paris-Pont-De-Levallois-Neuilly.h22411421.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Hotel-Mercure-Paris-Pont-De-Levallois-Neuilly.h22411421.Hotel-Information) ## About the area Levallois-Perret is home to Hôtel Mercure Paris Pont de Levallois Neuilly. Arc de Triomphe and Grand Palais are notable landmarks, and travellers looking to shop may want to visit Champs-Élysées and Rue du Faubourg Saint-Honore. Looking to enjoy an event or a game? See what's going on at Paris La Défense Arena or Stade de France. [Visit our Levallois-Perret travel guide](https://www.expedia.co.uk/Levallois-Perret.dx602223) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.89405%2C2.27854&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ny1NA2PYGIvZKmfdFM6w5rcdrDI=) 19 Rue Paul Vaillant Couturier, Levallois-Perret, 92300 ### What's nearby - ![Seine](https://images.trvl-media.com/place/2734/c8b96c1a-c0d7-4d54-8974-255191ee19b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Seine 8 min walk \- 0.5 miles - ![La Defense showing central business district, art and a high-rise building](https://images.trvl-media.com/place/6053213/ae11e7b7-7665-4c8e-892c-ba63785232ea.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Défense 7 min drive \- 1.2 miles - ![Paris_PalaisdesCongresdeParis_6145090_12](https://images.trvl-media.com/place/6145090/18a8140b-a3fb-4f74-83ce-635f4a07f1ca.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palais des Congrès de Paris 8 min drive \- 1.5 miles - ![Bois de Boulogne](https://images.trvl-media.com/place/2734/5021dab3-deb2-4d21-a27b-77b1ebb8cc0f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bois de Boulogne 8 min drive \- 1.7 miles - Espace Champerret 15 min walk \- 0.8 miles ### Getting around - Clichy (QBH-Clichy-Levallois Train Station) 3 min drive - Pont de Levallois - Becon Station 5 min walk - Orly Airport (ORY) 41 min drive ### Restaurants - La Maiella 9 min walk - The Cluricaune 8 min walk - Peppe Pizzeria 4 min walk - Au Petit Tonneau 7 min walk - Benugo 9 min walk ## About this property ### Hôtel Mercure Paris Pont de Levallois Neuilly Upscale hotel near Arc de Triomphe Consider a stay at Hôtel Mercure Paris Pont de Levallois Neuilly and take advantage of a terrace, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), express check-out and a front desk safe - A lift, a 24-hour front desk and luggage storage - Smoke-free property Room features All 52 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and hairdryers - Flat-screen TVs with satellite channels - Coffee/tea makers, electrical adapters/chargers and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/6000000/5350000/5344100/5344026/9ad4b5aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Paris Levallois Perret Levallois-Perret - Pet-friendly - Free Wi-Fi - Air-conditioning - Tennis court 8.8 Excellent 797 reviews £93 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=5344026&PinnedHotelID=5344026&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1310000/1303700/1303678/5dd9cbd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Paris Levallois Perret Levallois-Perret - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.0 Very good 218 reviews £78 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1303678&PinnedHotelID=1303678&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (EUR 19 per person)](https://images.trvl-media.com/lodging/49000000/48670000/48668400/48668309/e56d31a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEMEA Appart Hotel Paris Levallois Levallois-Perret - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 17 per person - A bar/lounge - Snack bar/deli ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - No housekeeping service ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchairs on site ### More - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Electrical adapters - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 17 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 17.00 per person - Pet fee: EUR 17 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Hôtel Mercure Paris Pont Levallois Neuilly Hôtel Mercure Paris Pont Neuilly Mercure Paris Pont Levallois Neuilly Mercure Paris Pont Neuilly Hôtel Mercure Paris Pont de Levallois Neuilly Hotel Hôtel Mercure Paris Pont de Levallois Neuilly Levallois-Perret ## Frequently asked questions ### Is Hôtel Mercure Paris Pont de Levallois Neuilly pet-friendly? ### How much does it cost to stay at Hôtel Mercure Paris Pont de Levallois Neuilly? ### How much is parking at Hôtel Mercure Paris Pont de Levallois Neuilly? ### What time is check-in at Hôtel Mercure Paris Pont de Levallois Neuilly? ### What time is check-out at Hôtel Mercure Paris Pont de Levallois Neuilly? ### Where is Hôtel Mercure Paris Pont de Levallois Neuilly located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hôtel Mercure Paris Pont de Levallois Neuilly Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 166 8 - Good 82 6 - Okay 13 4 - Poor 10 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### HANSEN 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities very nice location, easily accessible to transit ##### HANSEN Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sandra 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service ##### Sandra Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Martynas 27 Apr 2025 Very friendly and helpful staff. ##### Martynas Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Kevin 11 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Amazing location and fantastic staff ##### Kevin Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Brian 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were helpful, spoke English and breakfast was excellent ##### Brian Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Lauren 1 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great hotel, good shower, comfortable bed. Only downside arrived around 3pm and the room was not ready so we had to come back an hour later ##### Lauren Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Rachel 30 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super close to the metro. Very quiet and safe area. Not too many food/cafe options around but the breakfast at the hotel was wonderful. The staff was friendly and my room was clean. Would definitely recommend or stay again. ##### Rachel Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Andrea 31 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New team did a great job, nicely renovated hotel Hotel is newly renovated and the room was really nice. Bed was comfortable, AC was very quiet, water pressure in the shower very good. Location 5 min away from Metro #3 end station Levallois and a nice bakery Kayser 200 m to the right of the hotel. Hotel has a new team and all was fine! ##### Andrea Stayed 1 night in Jul 2024 ### 6/10 Okay #### Debra 12 May 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Very lovely service. Breakfast was great and fresh. Love the coffee available 24/7 and very convenient to access the subway straight into Paris. I was sad they did not have a washer/dryer and confused since they have a laundry bag in the room. Also the shower floor is not set right an allows water to poor out into the room and now the last 2 nights it smells like terrible mildew and I am sure there is water damage. They need to put in better shower floors. ##### Debra Stayed 2 nights in May 2024 ### 4/10 Poor #### Mark 5 Feb 2024 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### Very poor room - dirty and dangerous. Friendly Staff. Convenient Location. Room choice was accommodated . But, room dirty - marks on walls, dirt on bed cover. Lights not working. Wall light hanging out of the wall - safety risk. Not suitable for business - desk far too small. ![Dirty Throw](https://a.travel-assets.com/ugc/hotel-reviews/638A1B6289E761519D12AECED62118FCD92973E21707139185316.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/82AB73CA94B80795D46539B0CFBDC89C7B067D3A1707139182633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dangerous light fitting](https://a.travel-assets.com/ugc/hotel-reviews/B1858EEE4A6232D7D4517D3DAE99A8C1ECBE10CB1707139184989.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Desk Area not functional](https://a.travel-assets.com/ugc/hotel-reviews/A0D11E64C6BDB19C65606D1D764E9F1F38058C661707139186666.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mark Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Christophe 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Chambre, personnel, petit dejeuner ##### Christophe Stayed 2 nights in Dec 2025 ### 8/10 Good #### Joseph 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel’s close proximity to the American Hospital of Paris makes it convenient for visitors. ##### Joseph Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Kevin 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities NA ##### Kevin Stayed 5 nights in Oct 2025 ### 8/10 Good #### TERESA 26 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities I was very surprised by this small hotel. It was a great stay. Would return. ##### TERESA Stayed 3 nights in Sep 2023 ### 4/10 Poor #### Anna 21 Oct 2024 Liked: Cleanliness Disliked: Staff & service Rude staff, uncomfortable room, no wardrobe to put a coat ##### Anna Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Guillaume 18 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Déception Pas de parking donc on a du tourner dans le quartier. Chambre agréable même si on entends les bruits extérieur. Petit déjeuner comment dire décevant. Viennoiserie aplatie, le beurre est dans un beurrier !! Donc tout le monde vient dans le frigo se servir ,assiette de charcuterie et saumon également dans le frigo sans protection...et le clou du petit déjeuner des poêles sur une plaque avec des restes de saucisse et d'œufs trop cuits et froids. Quand on est arrivé personne au service on a du aller chercher la personne à l'accueil. Elle a repris la poêle et fait des oeufs brouillés qui etaient secs.. vraiment déçus. ##### Guillaume Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tarik 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Personnel très sympathique ##### Tarik Stayed 2 nights in May 2025 ### 6/10 Okay #### Claudia 29 May 2025 Liked: Cleanliness, staff & service Déçue par La qualité de la prestation . J’étais habituée à autre chose dans les hôtels Mercure : l’éclairage de la chambre très inconfortable, soit énorme dans la chambre, soit veilleuse de la lampe chevet. Le bac de douche s’affaisse quand on monte dedans. robinet du lavabo pas scellé. Petit déjeuner : rapport qualité/prix moyen. Points positifs : qualité de la literie et amabilité du personnel. ##### Claudia Stayed 1 night in May 2025 ### 10/10 Excellent #### Tobias 13 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tres satisfait Très satisfait de notre week-end dans cet hôtel, personnel très sympathique + surclassement , les 2 petits axes d'amélioration serait d'avoir des crêpes au petit-déjeuner ainsi que des volets roulant ou des rideaux plus opaque dans la chambre pour ne pas être réveillé par le soleil à 8h30\. ##### Tobias Stayed 2 nights in Feb 2025 ### 8/10 Good #### Myriam 8 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Accueil agréable Bon accueil, souriant, efficace. Chambre de belle superficie et bien équipée. Lit confortable. ##### Myriam Stayed 1 night in May 2024 ### 8/10 Good #### Michael 1 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Einfach, für unsere Ansprüche praktisch, gut ! ##### Michael Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Yann 26 Mar 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Une grande déception En tant que client régulier de votre hôtel de qualité, j'ai toujours apprécié votre attention aux détails et la qualité de vos services. Cependant, lors de mon dernier séjour, j'ai été grandement déçu par un incident qui a considérablement affecté mon expérience. Tout d'abord, l'alarme incendie s'est déclenchée de façon inattendue à une heure assez matinale, perturbant ainsi mon sommeil et celui des autres clients. Non seulement cela a été très dérangeant, mais cela a également semé la confusion et l'inquiétude parmi les occupants de l'hôtel. En tant que client fidèle, je m'attendais à ce que de telles situations soient gérées de manière plus efficace et discrète. De plus, lorsque j'ai exprimé ma déception à la réception et demandé un geste commercial en raison de cette perturbation, j'ai été informé que l'alarme avait été déclenchée par une autre cliente prenant une douche de trop longue durée. Bien que je comprenne la nécessité de respecter les règles de sécurité, je ne pense pas que cela devrait excuser le désagrément causé à l'ensemble des clients de l'hôtel. En tant que fidèle client, j'ai été déçu de constater que ma demande légitime d'un geste commercial a été rejetée sans considération pour mon expérience en tant que client. Je vous encourage vivement à revoir vos procédures en cas d'incidents et à prendre en compte l'impact sur l'expérience des clients lors de la gestion de telles situations à l'avenir. ##### Yann Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Patricia 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nous avons adoré cet hôtel par la chaleur et la bienveillance du personnel...tres accueillant. Magnifique !!! Merci a tous pour votre gentillesse et rous les services rendus merciiiii ##### Patricia Stayed 1 night in Nov 2023 ### 8/10 Good #### David 16 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un hôtel Mercure accueillant à Paris J'ai choisi cet hôtel pour être en dehors de l'hyper centre. Cela ne manque pas d'avoir des avantages. L'endroit est agréable, facile d'accès avec le Parrking Gustave Citroën à proximité, de tout confort. L'accueil était parfait, merci! Personnellement, j'améliorerais la protection des matelas, c'est mon seul petit bémol. ##### David Stayed 1 night in Nov 2023 ### 6/10 Okay #### Pierre 28 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Le tupe de chambre ne correspond pas à une gamme Mercure (trop petite) L'absence de restaurant et de parking sont dommageables. Probléme de chauffage (seule la climatisation était possible) Malgré l'accueil , je ne reviendrai pas dans cet hotel. ##### Pierre Stayed 3 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Ki Space Hotel & Spa, près de Disneyland Paris](https://www.expedia.co.uk/Paris-Hotels-4-Av-Johannes-Gutenberg.h99742709.Hotel-Information) > > [Disney Newport Bay Club](https://www.expedia.co.uk/Paris-Hotels-Disney-Newport-Bay-Club.h1102912.Hotel-Information) > > [Explorers Hotel](https://www.expedia.co.uk/Paris-Hotels-Explorers-Hotel.h1060090.Hotel-Information) > > [Grand Magic Hotel Marne La Vallée](https://www.expedia.co.uk/Paris-Hotels-Magic-Circus-Hotel.h921542.Hotel-Information) > > [Disney Hotel Santa Fe](https://www.expedia.co.uk/Paris-Hotels-Disneys-Hotel-Santa-Fe.h1102907.Hotel-Information) > > [Aparthotel Adagio Serris - Val d'Europe](https://www.expedia.co.uk/Paris-Hotels-Aparthotel-Adagio-Serris-Val-DEurope.h5250296.Hotel-Information) > > [Les Villages Nature Paris](https://www.expedia.co.uk/Paris-Hotels-Villages-Nature-Paris-By-Center-Parcs.h32986869.Hotel-Information) > > [Disney Hotel New York - The Art of Marvel](https://www.expedia.co.uk/Paris-Hotels-Disney-Hotel-New-York-The-Art-Of-Marvel.h1066613.Hotel-Information) > > [Staycity Aparthotels, Near Disneyland® Paris](https://www.expedia.co.uk/Paris-Hotels-Staycity-Aparthotels-Marne-La-Vallee.h33864833.Hotel-Information) > > [Dream Castle Hotel](https://www.expedia.co.uk/Paris-Hotels-Dream-Castle-Hotel.h1046317.Hotel-Information) > > [Disney Hotel Cheyenne](https://www.expedia.co.uk/Paris-Hotels-Disneys-Hotel-Cheyenne.h1102906.Hotel-Information) > > [Hôtel l'Elysée Val d'Europe](https://www.expedia.co.uk/Paris-Hotels-Hotel-LElysee-Val-DEurope.h977951.Hotel-Information) > > [Paxton Paris MLV](https://www.expedia.co.uk/Paris-Hotels-Paxton-Paris-MLV.h1525923.Hotel-Information) > > [Relais Spa Val d'Europe](https://www.expedia.co.uk/Paris-Hotels-Relais-Spa-Val-DEurope.h3555817.Hotel-Information) > > [Campanile Val de France](https://www.expedia.co.uk/Paris-Hotels-Campanile-Val-De-France.h1133407.Hotel-Information) > > [Le 5 Particulier](https://www.expedia.co.uk/Paris-Hotels-Le-Jardin-De-Neuilly.h28569.Hotel-Information) > > [B&B Hôtel près de Disneyland® Paris](https://www.expedia.co.uk/Paris-Hotels-BB-Hotel-At-Disneyland-Paris.h10221028.Hotel-Information) > > [Disneyland® Hotel](https://www.expedia.co.uk/Paris-Hotels-Disneyland-Hotel.h1102911.Hotel-Information) > > [Hôtel du Cheval Blanc](https://www.expedia.co.uk/Paris-Hotels-Hob-Le-Cheval-Blanc-Paris-Marne-La-Vallee.h84157.Hotel-Information) > > [Eklo Hotels Paris Porte de Versailles ](https://www.expedia.co.uk/Paris-Hotels-EKLO-Paris-Porte-De-Versailles.h92103855.Hotel-Information) > > [Disney Davy Crockett Ranch](https://www.expedia.co.uk/Paris-Hotels-Disneys-Davy-Crockett-Ranch.h1102904.Hotel-Information) > > [Disney Sequoia Lodge](https://www.expedia.co.uk/Paris-Hotels-Disneys-Sequoia-Lodge.h1102910.Hotel-Information) > > [B&B HOTEL Marne-la-Vallée Bussy](https://www.expedia.co.uk/Paris-Hotels-BB-Hotel-Marne-La-Vallee-Bussy.h11656720.Hotel-Information) > > [Residence du Parc - Val D'Europe](https://www.expedia.co.uk/Paris-Hotels-Residence-Du-Parc-Val-DEurope.h1502968.Hotel-Information) > > [voco Paris – Porte de Clichy by IHG](https://www.expedia.co.uk/Paris-Hotels-Voco-Paris-Porte-De-Clichy.h1604695.Hotel-Information) > > [Hotel Dali Val d'Europe, Tapestry Collection by Hilton](https://www.expedia.co.uk/Paris-Hotels-Hotel-Dali-Val-DEurope.h71143955.Hotel-Information) > > [Center Parcs Villages Nature Paris](https://www.expedia.co.uk/Paris-Hotels-Villages-Nature-Paris-At-Disneyland-Paris.h17956041.Hotel-Information) > > [Le Parchamp, Paris Boulogne, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Paris-Hotels-Courtyard-By-Marriott-Paris-Boulogne.h4881220.Hotel-Information) > > [Séjours & Affaires Serris Val d'Europe Rive Gauche](https://www.expedia.co.uk/Paris-Hotels-Sejours-Et-Affaires-Serris-Rive-Gauche.h1548218.Hotel-Information) ---