Ratings based on 1,494 Verified Reviews

3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

hotel

Posted 21-Jul-2017
Pros: the buses too take you to the theme park was very good
Cons: the breakfast buffet was ok but could do with more choice
the air conditioning was not very good in our room the ceiling fan did not keep us cool so had a bad nights sleep also the secure lock was broken
1 out of 5
by A verified traveller from Los Angeles

Almost a hotel from hell

Posted 05-Jun-2017
Pros: The team at the Starbucks was actually nice and the offers good.
Cons: Almost everything needs to be improved at this place.
Location: Eat at Vapiano instead of the hotel restaurant.
This stay was as far away from any Disney experience one can imagine!!! Understanding this was one of the more budget choices among the Disneyland Paris hotels, we did not have high expectations, however the actual stay experience was so bad that we left early as the first day/night was already so bad that we rather paid for another hotel than stay the second night, too. Not sure what was the worst part of the stay? The lack of smiles, friendliness, lack of customer service (no one ever answered the phone when we called front desk), the fact that neither the AC no the heat worked (and both was needed), that the walls are so "thin" that you can hear all your neighbors, that the onsite restaurant is way way overpriced and serves really poor quality convenience food, that the wait staff yells at clients and each other...
1 out of 5
by A verified traveller

Posted 25-May-2017
We had no hot water for the duration of the stay. When asked the staff about it they said it was a known problem and should come on after 9pm. It didn't. When complained again they said there was nothing they could do about it. Appalling costumer service and problem resolution.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good for getting extra magic hour

Posted 07-May-2017
Pros: No bad point.
Cons: shade for raining between centre house and room buildings.
Fortunately, no waiting for our check-in. Perhaps, the reason, our check-in was late time - 9 pm.
5 out of 5
Recommended
for Everyone
by A verified traveller from britain

Nice hotel close to Eurodisney.

Posted 30-Apr-2017
Pros: Great shuttle bus service to the parks
Cons: Put tea and coffee making facilities in the rooms.
Location: 40 minutes from the airport and 4 minutes to the parks on the shuttle.
Lovely hotel but missing tea and coffee facilities.Comfy beds and quiet to sleep.
4 out of 5
by Fiona

Posted 22-Apr-2017 on Hotels
Very clean, cheap stay and short walk to the parks.
1 out of 5
by A verified traveller

Poor service

Posted 17-Apr-2017 on Hotels
I knew that weekend was special as Easter, so that must be busy everywhere. But, this hotel was so terrible, that number of staff was limited, and it did not care how long customers should wait any services at all. For example, it took 30minutes to check-in, 30minuts to enter the buffet morning, more than 30 minutes to talk information desk...etc. I learned that cheaper(relatively inexpensive, but actually expensive!) result in poor.....
5 out of 5
by Rebecca

Disney Delights

Posted 06-Apr-2017 on Hotels
Loved staying at the Disney hotel. Clean and comfortable. So close to the entrance to the parks
1 out of 5
by George

Dreadful hotel

Posted 02-Apr-2017 on Hotels
Worst checkin experience. Expect long queues all paper based. Room was smelly, beds uncomfortable. Makes Americas worst motels look and feel good. No magic here.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wales

Nice budget hotel.

Posted 01-Apr-2017
Pros: Friendly staff, close to the parks.
Location: Very close to Disneyland Paris
Nice cars themed hotel which made my son very happy. Staff were very friendly, frequent shuttle buses to Disney (every 12 minutes). Just a nice budget hotel.