Panoias

I booked an apartment in the port but ended up a long way from there.

Amazing location. Close to everything. 15-30 min walk to main train station, 7 mins to waterfront. Close to restaurants and shops. Large space and a comfortable bed. Everything you need in the kitchen. Staff very responsive. I would caution against staying here if you have any mobility issues as this is a very hilly area and there are stairs to all three units. Key to the unit is a little tricky so just make sure you practice before you go out for the day. I would definitely stay again.

This is the nicest European hotel we have ever stayed in. The building is fabulous, really nicely converted with lots of thoughtful design choices. The rooms are lovely, beds super comfy, nice big fluffy towels. Great indoor spa facilities (we had a brilliant couples massage) and the outdoor pool is the perfect place to swim and relax with a cocktail. There are loads of nice places to sit and relax inside and outside. Staying here feels as comfortable as being at home. The breakfast is delicious, lots of choice and everything high quality. Room service food was great, the food in the restaurant really delicious. All of that aside though, what really makes this hotel special is the staff. We had brilliant service from the second we checked in to the moment we checked out. Absolutely nothing was too much trouble and the service felt personal and attentive. We had hired an electric car, charging it was no trouble and in fact the receptionist offered to take our keys, charged the car overnight and parked the car back in the car park. We were lucky enough to be able to have a late check-out too - again this was no trouble and the team were happy to accommodate us. Don’t miss the club room - a lovely space to relax with a book (there are plenty), watch tv and enjoy a complimentary cup of tea and slice of cake. I’m hoping MS Collection expands their luxury hotels elsewhere so we can explore more places while staying in luxury!