Search Hotels Near Palms to Pines Plaza West Shopping Center, Palm Desert

"I recently stayed at this hotel and the overall experience was okay. The property seemed noticeably understaffed, which affected service throughout my stay. There is nobody to answer the phone when you call for assistance. The pool area was another letdown—there were no towels available, they are not restocked quickly given the fact that the pool was not even busy. It took 1-2 hours for them to restock. The suite was very spacious, however, the bathroom was quite small and felt cramped, making it difficult to move around comfortably. Breakfast was also underwhelming. We had to ask for sausages and bacon from the omelette station, these items should’ve been more accessible. The omelette station is another disappointment, it took us 30-45 minutes to get the omelette. Overall, the hotel has potential, but improvements in staffing, amenities, and breakfast offerings are definitely needed to provide a better guest experience."

"Great pools and kids club!"

"Yes"

"Very clean. "

"AC is still noisy. Wish they would upgrade it to quieter units. Loved the breakfast delivery to our room! Bathrooms need to be updated more. I love that the hotel room s adult only! Makes for a much more relaxing experience! "

"Parking was great. There is plenty of parking right on the street, so you don't have to deal with valet."

"From the beginning, the check in was great the two gentleman at the front ware super friendly and courteous. The rooms are clean. The free breakfast was excellent and the staff making the breakfast and cleaning are exceptional. Please tip them, they work really hard. The pool is clean and the water was nice. The only thing I did no like was the bed, it was too lumpy for my taste, but I will stay here again."

"Nice clean room "

"The place has a groovy vibe with a friendly staff"