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Reviews of Big Five Motel

4 out of 5
Big Five Motel
154 Park Road, Palmerston North

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 52 reviews" "
Rating 8 - Good. 11 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and great location
Stayed 1 night in Sep 2022

10/10 Excellent

Aletta

Travelled with family
Liked: Staff & service, property conditions & facilities
Great pet friendly accomodation. Jenny was very hospitable checking if there was anything we needed daily. Definitely would stay there again
Stayed 6 nights in Sep 2022

6/10 Okay

Lorraine

Travelled with partner
Disliked: Amenities, property conditions & facilities
Advertised as luxury studio but fell far short of luxury.
Stayed 4 nights in Sep 2022

10/10 Excellent

Erin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, plenty of room to park, quiet courtyard at back of room.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Will be nice once the renovations are finished. Staff was more the helpful and keen to lend a hand. Loverly stay. I felt my Ute and dogs were safe.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Nice and comfortable motel
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities but the tvs are not hd. Nice to have a tv in the room as well as the lounge
Stayed 1 night in May 2021

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Property was clan and tidy unfortunately a lack of kitchen facilities
Stayed 2 nights in Oct 2019
Response from Receptionist on 16 Nov 2019
Thank you for your feedback. Sorry you did not find the unit up to your standard. All our units have a minimum of a basic kitchenette. Please advise us of how the kitchen facilities did not meet your expectations so that we may be in a position to correct this for your next stay.

8/10 Good

Ashley, Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce Hotel, Close to the town centre.
Very Pleasant stay, would stay again and recommend to others.
Stayed 1 night in Jul 2018

10/10 Excellent

Gregg, Te Awamutu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Tidy
Handy location to restaurant, shops and park.. Clean room.
Stayed 2 nights in Mar 2018
Response from Bruce on 29 Apr 2018
Glad that you enjoyed your stay with us and we look forward to seeing you in the future.

10/10 Excellent

Barry, Tauranga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming pet friendly motel
What a rarity to be welcomed with a smile, I got one here. I was asked if I had breakfast organised, I didnt have, so was given the option. I was asked how I would like the eggs and bacon cooked. The breakfast was great and exactly how we had discussed. I could not fault the place. I may have given it a more welcoming name, but that is just an opinion. One of the best moter experiences for years. Well done
Stayed 1 night in Dec 2017
Response from Bruce on 3 Feb 2018
Thank you for your positive review. We aim to give a 'home from home' experience to all our guests and are thrilled that we ticked all your needs. We look forward to hosting you when you are next in town. Please send us an e-mail regarding your suggestions about the name.

6/10 Okay

Zjene

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not happy.
The motel looks lovely on the outside, the inside not so much. It has old uncomfortable beds, very outdated televisions. Also our tv kept glitching it was very annoying to watch!. The room was tiny for the price I think it was defenitly one of the worst in the area. I have paid less at a motel and got a way better experience. Sorry to say I don't have anything positive to wright about this motel.
Stayed 1 night in Nov 2017
We are terribly sorry that you did not enjoy your stay at our motel. We will look into the issues that you have raised and assess how we can improve on them going forward.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Viti, Auckland, NZ.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
Lovely staff and very clean room. The room was perfect for staying in solo and felt safe. Good off street parking and easy to find. A minutes drive to the CBD. Good value for money and the complementary chocolates were a pleasant surprise after a long drive.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This is the 2nd time we've stayed and it's always very clean and comfy. Definitely come back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night and really appreciated being able to bring our (very) small dog with us to a lovely unit. We will be happily returning next time we are in town.

10/10 Excellent

Guo Sheng, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just right. Will stay again

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant one night stay. Easy to find, located near main roads (but difficult to get out of in the morning traffic). Rooms feel a bit close and there's a bit of noise bleed when your neighbour goes to the toilet or plugs things into the wall. Breakfast is cheap and generous, water pressure good and electric blankets are great!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Was in palmerston North for one night with child entering the Wheetbix tri. Unfortunately other guests were very loud and we got very little sleep as a result. Rooms were nice but quite basic for the cost. service was great from motel owners who let me keep my car in the carpark till 2pm after check-out. Greatly appreciated.

10/10 Excellent

Rochelle, New Zealand - Hawkes Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Service: Go the extra mile; Cleanliness: Immaculate; Was right next to my triathlon event and allowed me a late check out

8/10 Good

Sharon, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable; Service: Friendly; close to Esplanade

8/10 Good

Sally, New Zealand - Hawkes Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Fair price; Only a few minutes walk to Esplanade and river

10/10 Excellent

Barry, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Remarkable;

10/10 Excellent

Stu, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Grat location freindly service

10/10 Excellent

Darryl, New Zealand - Manawatu

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line, State of the art; Value: Fantastic; Service: Remarkable, Outstanding; Cleanliness: Spotless, Immaculate, Pristine; Definitely stay again and recommend to others

4/10 Poor

Nicola, New Zealand

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Bare minimum; Value: Unreasonable; Service: Respectful;

10/10 Excellent

Travellers, Cornwall UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable venue close to city centre
A short distance to the city centre in a residential area therefore a quiet area. Rooms are very clean and well presented with compact cooking facilities. Good location for the Rugby Museum and other city attractions as well as the River parkland and International Rose Gardens. Choice of eating places close by. Very knowledgable and helpful owners are able to offer advice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet, pleasant hotel
pleasant hotel, away from the noisy centre of the city, but close enough to not be a hassle.

10/10 Excellent

Shona, New Zealand - Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: comfortable & warm; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

10/10 Excellent

Kirk, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Acceptable price; Service: Go the extra mile; Cleanliness: Spotless;

6/10 Okay

Siro, New Zealand - Auckland

Disliked: Cleanliness, property conditions & facilities
Facilities: Bare minimum; Value: Unreasonable, for value; Cleanliness: acceptable; wouldn't go back

10/10 Excellent

John, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;

10/10 Excellent

Simon, New Zealand - Canterbury

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Affordable; Service: Outstanding;

10/10 Excellent

Gorham, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful; Great service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable,modern motel
We really enjoyed our stay. We will definately stay here again next time we are in Palmerston North.

10/10 Excellent

Caroline, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Above average; Value: Affordable; Polite, freindly and professional owners, who made us feel very welcome. I would certainly stay there again and would also recommend it to others.

10/10 Excellent

Jo, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Small but very tidy; Value: Affordable;

10/10 Excellent

Anne, New Zealand - Taranaki

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Nice , Above average; Value: Economical; Service: Flawless, Go the extra mile; Cleanliness: Spotless;

8/10 Good

Jennifer, New Zealand - Wellington

Liked: Cleanliness, staff & service
Facilities: Basic; Service: Friendly;

8/10 Good

grant, New Zealand - Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Average price; Service: Professional; Cleanliness: Spotless;

10/10 Excellent

stephen, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Great deal; Service: Flawless; Cleanliness: Gleaming; The owners were very helpfull

8/10 Good

Melissa, New Zealand - Wellington

Liked: Cleanliness, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Sufficient, Polite; Cleanliness: Immaculate;

10/10 Excellent

Stacey, New Zealand - Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Taylor, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, family friendly motel
What a fantastic place for a family to stay. Lots of room, we had 2 separate bedrooms and the kitchen was well set up to self cater. Checking in was a breeze, and the friendly staff gave us maps and information without being asked. My only complaint was that, being in the disabled apartment, the shower screens (around a huge shower) did not stop the water going all over the floor, though I understand the need of these arrangements if you were in a wheelchair.

10/10 Excellent

Wayne, New Zealand - Otago

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Reasonable; Service: Outstanding; Cleanliness: Spotless;

10/10 Excellent

Aimee, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new, Home away from home; Value: Affordable; Service: Professional, Friendly, Courteous; Cleanliness: Spotless, Immaculate, Pristine; They are LOVELY

10/10 Excellent

Anne, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Five in Palmerston North
A very pleaseant stay thankyou. Our room was clean, comfortable, convenient and had everything we needed.