Search Hotels Near Palm Desert Cross, Palm Desert

"I recently stayed at this hotel and the overall experience was okay. The property seemed noticeably understaffed, which affected service throughout my stay. There is nobody to answer the phone when you call for assistance. The pool area was another letdown—there were no towels available, they are not restocked quickly given the fact that the pool was not even busy. It took 1-2 hours for them to restock. The suite was very spacious, however, the bathroom was quite small and felt cramped, making it difficult to move around comfortably. Breakfast was also underwhelming. We had to ask for sausages and bacon from the omelette station, these items should’ve been more accessible. The omelette station is another disappointment, it took us 30-45 minutes to get the omelette. Overall, the hotel has potential, but improvements in staffing, amenities, and breakfast offerings are definitely needed to provide a better guest experience."

"Great pools and kids club!"

"Parking was great. There is plenty of parking right on the street, so you don't have to deal with valet."

"Nice clean room "

"The place has a groovy vibe with a friendly staff"

"During our 2 night stay there was no hot water. Unfortunately, the staff chose to ignore the problem rather than address it with the guests (it was a property wide issue). That made for a shocking shower instead of an uncomfortable expectation. We were offered 5000 Marriott points in exchange (~$15-35). The nightly room rate was $225 after taxes. Ridiculous!"

"We stayed in this house for my moms 70th. It’s the perfect house for a big family. Such a blast!"

""Very responsive and helpful host. Would love to return.""

"Pictures of the place make it look better than it is. This place is tiny. The refrigerator is an absolute joke. The freezer is filled with frost and the freezer door is missing. Be prepared to bring your own ice."