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Hotel Mundo Maya Palenque

3.0 star property
Suburban hotel with 2 outdoor pools and 24-hour business centre

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Photo gallery for Hotel Mundo Maya Palenque

Aerial view
Balcony
Balcony
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
The current price is £109
includes taxes & fees
21 Aug - 22 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Garden View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Separate bedroom
Private bathroom
Laptop workspace
In-room safe
Desk
Daily housekeeping
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Separate bedroom
Private bathroom
Laptop workspace
In-room safe
Desk
Daily housekeeping
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 6 min walk - 0.3 miles
  • Aluxes Eco Park - 16 min walk - 0.8 miles
  • Museo de Sitio Palenque - 5 min drive - 2.5 miles
  • El Panchán - 7 min drive - 3.2 miles
  • Palenque Archaeological Zone - 7 min drive - 3.2 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪El Panchán - ‬17 min walk
  • Don Mucho's
  • La foresta
  • ‪La Selva - ‬4 min drive
  • Café Fuga

About this property

Hotel Mundo Maya Palenque

Hotel in a national park
You can look forward to a coffee shop/cafe, a bar and a 24-hour business centre at Hotel Mundo Maya Palenque. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Free self-parking
  • A 24-hour front desk, a lift and meeting rooms
Room features
All 144 rooms include comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Balconies, daily housekeeping and desks

Languages

English, Spanish

Similar properties

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers

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  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
8.8 out of 10, Excellent, 611 reviews
Hotel Villa Mercedes Palenque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In a national park

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (160 centimetre high)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

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Hotel Mundo Maya Palenque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews
Rating 8 - Good. 5 out of 42 reviews
Rating 6 - Okay. 4 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in palenque chiapas
Stayed 1 night in Jul 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so much
Stayed 2 nights in Jul 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta mas variedas de platllos en el menu
Stayed 1 night in Aug 2025

10/10 Excellent

Kenia Isabel

todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

alfredo Ulixes

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien. Solo falta un poco más de personal
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones agradables y cómodas. Buen trato de los empleados.
Stayed 1 night in Aug 2025

8/10 Good

Alma Eréndira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy bonito, pero en el restaurante me estaban cobrando la cuenta de otro cliente, tengan cuidado además de que el platillo llegó incompleto y me hicieron un cobro de 1,000 extras porque se manchó un poco la almohada por el tinte del cabello que llega a quedar, se me hizo excesivo, para que no se pinten el cabello cerca de la fecha de sus vacaciones, sin detalles que en este tipo de hoteles no deberían suceder
Stayed 3 nights in Aug 2025

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estadía! Lo recomiendo ampliamente
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Es una construcción nueva. El restaurante podría mejorar.
Stayed 2 nights in Aug 2025

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuevo y muy comodo
Stayed 1 night in Aug 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es muy buena, son amables y accesibles.
Stayed 2 nights in Aug 2025

8/10 Good

Ana karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y tranquilo
Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grata experiencia en el hotel, las instalaciones, la vista y el personal excelente. Solo ampliar más el horario de la alberca, más opciones de menús en la alberca y restaurantes.
Stayed 1 night in Aug 2025

10/10 Excellent

FAUSTO ADBEEL CAMARGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel nuevo. Buenos servicios
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, property conditions & facilities
Todo muy
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsy

Comida excelente!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó aunque el restaurante no fue lo mejor
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exytaordinaria.
Stayed 1 night in Jul 2025

6/10 Okay

CARLOS RENE GOMEZ

Liked: Amenities
Disliked: Property conditions & facilities
El cuarto olía muy mal , el olor venía de la coladera de la regadera. Tuve que colocar una toalla húmeda encima de la coladera de la regadera para contener el olor. Instalaciones muy bonitas y a unos pasos de la zona Arqueológica. Servicio a cuarto excelente y buen sazón de cocina del restaurante
Stayed 3 nights in Jul 2025

8/10 Good

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Heel mooi hotel, luxueus en volledig nieuw. Is in een heel mooie setting. Je parkeert de wagen op bewaakte parking en wordt met een golfcar naar het hotel gebracht. Ligging rechtover archeologische site Palenque, ideaal dus. Je moet maar oversteken en je bent er. De menukaart is eerder pover, het ontbijt te duur voor wat het is en het personeel verstaat geen Engels. Wel super toffe restaurantjes in de buurt. Ontbijt bij Casa Nicho, lunch bij Cafe Jade zijn aanraders... Hotel is zeker een aanrader
Stayed 3 nights in Jul 2025

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos quedamos gratamente sorprendidos en nuestra primera visita a este hotel, vistas y paisajes increíbles, limpio, buena atención y un diseño que se mezcla con su entorno de selva lacandona. FELICIDADES
Impresionante ceiba en el recibidor del hotel rodeada de 4 estelas mayas
Divertidas amenidades gratuitas en el lobby, como futbolito, ping-pong, billar, etc
los traslados dentro del hotel en los carritos eléctricos te permiten disfrutar de paisajes memorables de la montaña y la selva
vista desde la habitación
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Unicamente en algunos espacios percibi poco personal para la atención
Stayed 1 night in Jun 2025

10/10 Excellent

Eva Maria

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Karla violeta

Liked: Cleanliness, amenities, property conditions & facilities
Solo la bebida un poco de más alcohol
Stayed 1 night in Jun 2025

6/10 Okay

AM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opino que lanalverca debe de cerrarse mas tarde
Stayed 1 night in Jun 2025