Title: Hotel Mundo Maya Palenque Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=115247516&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mundo Maya Palenque Family-friendly hotel with 2 outdoor pools and health club ## Photo gallery for Hotel Mundo Maya Palenque ![Aerial view - Hotel Mundo Maya Palenque (Palenque)](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/4e7c161c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel Mundo Maya Palenque (Palenque)](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/260beb38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Mundo Maya Palenque (Palenque)](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/dee2cd5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel Mundo Maya Palenque (Palenque)](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/6c8f4d12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Hotel Mundo Maya Palenque (Palenque)](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/1435fbc8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A terrace, shopping on-site and a garden are just a few of the amenities provided at Hotel Mundo Maya Palenque. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a 24-hour gym. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £119 includes taxes & fees 12 Jan - 13 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Deluxe Room, Balcony, Garden View ![Deluxe Room, Balcony, Garden View | Balcony](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/b91ad96f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Balcony, Garden View 10.0 Exceptional 8 reviews ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Premium bedding Down duvet Blackout curtains Ceiling fan - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, Balcony, Garden View ![Deluxe Double Room, Balcony, Garden View | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/ed81fc86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Balcony, Garden View 9.8 Exceptional 12 reviews ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Premium bedding Down duvet Blackout curtains Ceiling fan - 344 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/22ec5df8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Mini-fridge Dishwasher - 689 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Presidential Suite ![Presidential Suite | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/7f455d0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Mini-fridge Dishwasher - 1033 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Hotel-Gafsacomm-Palenque.h115247516.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Hotel-Gafsacomm-Palenque.h115247516.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.49553%2C-92.02331&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JJnQ6phZ1nWnGOWVW_agtSehrUM=) Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960 #### What's nearby - Palenque National Park \- 6 min walk \- 0.3 miles - Aluxes Eco Park \- 16 min walk \- 0.8 miles - El Panchán \- 7 min drive \- 3.2 miles - Palenque Archaeological Zone \- 7 min drive \- 3.2 miles - Cascadas de Roberto Barrios \- 41 min drive \- 24.5 miles #### Getting around - Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive #### Restaurants - ‪Café Fuga - ‬3 min drive - ‪Monte Verde Trattoria Pizzeria Italiana - ‬4 min drive - ‪Old Tiger - ‬6 min drive - ‪I'khofi la villa del cafe - ‬5 min drive - ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk ## About this property ### Hotel Mundo Maya Palenque Upscale family-friendly hotel in a national park You can look forward to a terrace, shopping on-site and a garden at Hotel Mundo Maya Palenque. Treat yourself to a massage or other spa services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). You'll also enjoy the following perks during your stay: - 2 outdoor pools and a children's pool - Free self-parking - Cooked-to-order breakfast (surcharge), bike hire and a local area shuttle - A TV in reception, a table football and wedding services Room features All 144 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Showers, hairdryers and shampoo - 60-inch flat-screen TVs with cable channels - Wardrobes/cupboards, balconies and LED light bulbs ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/b92e2873.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chan-Kah Resort Village Palenque - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 841 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2480000/2479900/2479818/e9b0dd71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Mercedes Palenque Palenque - Pool - Spa - Pet-friendly - Free Wi-Fi 8.8 Excellent 628 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2479818&PinnedHotelID=2479818&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103160000/103154500/103154495/b9693e91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MAYA PALENQUE Palenque - 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2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/670000/664000/663980/13067a07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Tulipanes Palenque Palenque - Pool - Spa - Free Wi-Fi - Restaurant 8.8 Excellent 720 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=663980&PinnedHotelID=663980&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7090000/7083200/7083172/91362011.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nututun Palenque Palenque - Pool - Hot tub - Spa - Kids’ pool 8.6 Excellent 217 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=7083172&PinnedHotelID=7083172&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite, 1 King Bed | Private pool](https://images.trvl-media.com/lodging/4000000/3840000/3838900/3838851/7257b0c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Quinta Chanabnal Palenque - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 171 reviews £127 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=3838851&PinnedHotelID=3838851&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/6000000/5380000/5377300/5377300/393c3079.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kin Balam Cabanas Palenque - Pool - Spa - Parking included - Free Wi-Fi 8.4 Very good 361 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=5377300&PinnedHotelID=5377300&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8700000/8695700/8695673/e3d25390.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Piedra de Agua Hotel Boutique Palenque Palenque - Pool - Hot tub - Spa - Pet-friendly 7.8 Good 122 reviews £93 includes taxes & fees 25 Jan - 26 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=8695673&PinnedHotelID=8695673&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Area shuttle (surcharge) up to 15 kilometres - Train station pick-up shuttle (surcharge) from 7:00 AM to 5:00 PM - Train station shuttle at scheduled times, on request - Train station drop-off (surcharge) - Free uncovered self parking on site - Limited number of on-site self parking spaces per unit - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 to 700 for adults and MXN 300 to 700 for children - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - 24-hour gym - Bicycle rentals - Bicycle storage - Billiards/pool table - Children's pool - Foosball table - Shopping - Table tennis - TV in common areas ### Family friendly - 2 outdoor pools - Children's pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Garden - In a national park - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Accessible train station shuttle - Front entrance ramp - Lever door handles - Lift (120 centimetre wide door) - Smooth flooring in public areas - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (160 centimetre high) ### More - 3 floors - 4 buildings - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Built in 2024 - Communal living room - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 60-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Champagne service ### More - Air conditioning - Ceiling fan - Desk - Laptop workspace - LED lighting - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 300 to 700 for adults and MXN 300 to 700 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses a grey water recycling system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is recommended for transport to and from this property Parking height restrictions apply ### Property is also known as Hotel Gafsacomm Palenque Hotel Hotel Gafsacomm Palenque Palenque Hotel Gafsacomm Palenque Hotel Palenque ## Frequently asked questions ### Does Hotel Mundo Maya Palenque have a pool? ### How much does it cost to stay at Hotel Mundo Maya Palenque? ### Is Hotel Mundo Maya Palenque pet-friendly? ### How much is parking at Hotel Mundo Maya Palenque? ### What time is check-in at Hotel Mundo Maya Palenque? ### What time is check-out at Hotel Mundo Maya Palenque? ### Where is Hotel Mundo Maya Palenque located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Mundo Maya Palenque Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.4 Staff & service ### 9.8 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 121 8 - Good 17 6 - Okay 7 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### astrid 25 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel, helpful and friendly staff, and you are in the middle of nature! ##### astrid Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Raul 13 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent located next to the ruins and the staff was formidable ![](https://a.travel-assets.com/ugc/hotel-reviews/08082d7d-4a93-4a13-8e64-fabe9ae2082a-1762996891290.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/831335eb-54b9-40dc-a7b3-5124b791ff17-1762996885319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raul Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Raul 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel and service staff ❤️❤️❤️ ##### Raul Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jonathan 16 Oct 2025 Liked: Amenities Nice and clean hotel ##### Jonathan Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Randal 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice facilities and friendly service. For the price, the rooms are incredibly luxurious. ##### Randal Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Amy 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Gorgeous new luxury Bohemian boutique hotel. Nicest place we have stayed!! ##### Amy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Melba 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is amazing surrounded by the jungle ##### Melba Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Everardo 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Wow, is just one word that you can think of when you get off the van, just wow. Beautiful, well maintained, excellent staff, clean and just a good feeling in the middle of the jungle listening to nature all around. ##### Everardo Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Jose 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel in palenque chiapas ##### Jose Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Francisco 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Every was great love it. ##### Francisco Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### evelin 27 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### evelin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Maria isabel 16 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Maria isabel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Maria Cristina 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Maria Cristina Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jose 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Jose Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Frederic 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NA ##### Frederic Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Mario Alberto 12 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort TODO EXCELENTE ##### Mario Alberto Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Magda 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like it so much ##### Magda Stayed 2 nights in Jul 2025 ### 8/10 Good #### Arlette 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel! Our overall experience was great (for 1 night). The food is not the greatest so don’t expect 5 star quality. Probably more like 3 star. We had our baby with us and they didn’t have a baby crib. I found this unacceptable! So keep this in mind. ##### Arlette Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Nancy 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar hermoso ##### Nancy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luis 16 Dec 2025 Liked: Cleanliness, property conditions & facilities El Hotel es moderno, muy bonito, con todos los servicios y en un lugar espectacular ##### Luis Stayed 1 night in Dec 2025 ### 10/10 Excellent #### DIANA VICTORIA 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente en el hotel, la atención, el servicio y las instalaciones, lo malo es que EXPEDIA oferta camas queen y no hay esa modalidad, ojo ahí, del hotel todo en verdad EXCELENTE. ##### DIANA VICTORIA Stayed 1 night in Nov 2025 ### 10/10 Excellent #### David Eduardo 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Habitación impecable, personal atento y amble, el hotel muy acogedor y elegante ##### David Eduardo Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Mandy 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I spent one night at this recently-opened hotel and I wish I had spent more. The hotel is beautiful, the rooms spacious, the beds very comfortable, the linens first-rate, and the interior design impeccable. Moreover, the staff are very gracious and have obviously been very well trained as the service was basically flawless. And the location is unbeatable—in the heart of the jungle so you can experience all the sights and sounds and directly across from the entrance to the Palenque Archaeological Zone. I arrived on the Tren Maya and the hotel provided a courtesy shuttle between the station and the hotel. The service is free, but you do need to contact the hotel at least 24 hours in advance to reserve a space. All-in-all, I had a great experience and have to hand it to the visionaries who created the Tren Maya and its network of supporting hotels. Job well done! ##### Mandy Stayed 1 night in Nov 2025 ### 8/10 Good #### Jacqueline 28 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice everything beautiful very recommended ##### Jacqueline Stayed 3 nights in Nov 2025 ### 8/10 Good #### Lorena 26 Nov 2025 Liked: Cleanliness, staff & service, amenities La música de la alberca es insufrible, nada que ver con el hotel y el ambiente que ofrecen ##### Lorena Stayed 1 night in Nov 2025 ---