Title: Hotel Ciudad Real Palenque Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8081452&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ciudad Real Palenque Family-friendly hotel with bars/lounges and 24-hour front desk ## Photo gallery for Hotel Ciudad Real Palenque ![Lunch, dinner served; Mexican cuisine, pool views - Hotel Ciudad Real Palenque (Palenque)](https://images.trvl-media.com/lodging/9000000/8090000/8081500/8081452/8208e4ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - Hotel Ciudad Real Palenque (Palenque)](https://images.trvl-media.com/lodging/9000000/8090000/8081500/8081452/94d752e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch, dinner served; Mexican cuisine, pool views - Hotel Ciudad Real Palenque (Palenque)](https://images.trvl-media.com/lodging/9000000/8090000/8081500/8081452/5d6ede85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall - Hotel Ciudad Real Palenque (Palenque)](https://images.trvl-media.com/lodging/9000000/8090000/8081500/8081452/133fa62c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Ciudad Real Palenque (Palenque)](https://images.trvl-media.com/lodging/9000000/8090000/8081500/8081452/833d0b6f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Misol-Ha Waterfalls and Palenque Archaeological Zone, Hotel Ciudad Real Palenque provides a swim-up bar, a poolside bar and a terrace. The on-site Mexican cuisine restaurant, Las Palmas, offers lunch, dinner and a poolside location. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a playground. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £60 includes taxes & fees 22 Jan - 23 Jan ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 21 - Jan 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 22 - Jan 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 3 of 3 rooms ### View all photos for Superior Double Room ![Superior Double Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8090000/8081500/8081452/9d1dc832.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 21 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV Blackout curtains Premium bedding - 344 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Junior Double Room ![Junior Double Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8090000/8081500/8081452/9f37dd85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room 8.8 Excellent 8 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV Blackout curtains Premium bedding - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite ![Deluxe Suite | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8090000/8081500/8081452/eedc2526.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV Premium bedding Blackout curtains - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Hotel-Ciudad-Real-Palenque.h8081452.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Hotel-Ciudad-Real-Palenque.h8081452.Hotel-Information) ## About the area Palenque is home to Hotel Ciudad Real Palenque. Palenque Archaeological Zone is a notable landmark, and the area's natural beauty can be seen at Cascadas de Roberto Barrios and Misol-Ha Waterfalls. Cascadas de Agua Azul is another place to visit that comes recommended. [Visit our Palenque travel guide](https://www.expedia.co.uk/Palenque.dx9463) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.51590%2C-91.99435&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=be84h1u5OA_UpLgF0iOwxpF6nsw=) Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, CHIS, 29960 ### What's nearby - ![Aluxes Eco Park featuring zoo animals, a park and signage](https://images.trvl-media.com/place/6274174/88e03414-32a1-455a-b20d-6bab94979035.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aluxes Eco Park 9 min drive \- 2.5 miles - ![Ruins in Palenque.](https://images.trvl-media.com/place/9463/ab6740fb-f6df-447e-84fd-5dd5b1c3ef5c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palenque National Park 11 min drive \- 3.0 miles - ![Pre-Hispanic City and National Park of Palenque showing heritage architecture](https://images.trvl-media.com/place/6113666/cd91fb30-52f3-4c19-ad57-53e0bf8ac922.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palenque Archaeological Zone 21 min drive \- 5.6 miles - El Panchán 16 min walk \- 0.8 miles - Museo Del Textil 5 min drive \- 1.6 miles ### Getting around - Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) 113 min drive ### Restaurants - Cafe Jade 16 min walk - Restaurante Maya Cañada 14 min walk - Taquería Daniel 16 min walk - pizzas exprés 12 min walk - La Cabaña 3 min walk ## About this property ### Hotel Ciudad Real Palenque Family-friendly hotel near Palenque Archaeological Zone Located close to Misol-Ha Waterfalls, Hotel Ciudad Real Palenque provides a swim-up bar, a poolside bar and a terrace. The on-site Mexican cuisine restaurant, Las Palmas, offers lunch, dinner and a poolside location. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a garden and a playground. Other perks at this hotel include: - An outdoor pool and a children's pool, along with a waterslide and a swim-up bar - Free self-parking - Cooked-to-order breakfast (surcharge), meeting rooms and a 24-hour front desk - A banquet hall, a TV in reception and luggage storage Room features All 72 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Bathrooms with showers and free toiletries - 42-inch flat-screen TVs with streaming services and cable channels - Wardrobes/cupboards, balconies and free infant beds ## Similar properties ![BBQ/picnic Area](https://images.trvl-media.com/lodging/104000000/103160000/103154500/103154495/w2803h1984x0y0-25306621.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MAYA PALENQUE Palenque - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 208 reviews £51 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=103154495&PinnedHotelID=103154495&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/1000000/670000/664000/663980/ea712cc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Tulipanes Palenque Palenque - Pool - Spa - Free Wi-Fi - Restaurant 9.0 Wonderful 727 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=663980&PinnedHotelID=663980&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/362bb199.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Palenque Palenque - 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Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 100 to 220 for adults and MXN 100 to 220 for children - 2 bars/lounges - A poolside bar - A restaurant - A swim-up bar ### Restaurants on site - Bambú - La Terraza - Las Palmas ### Things to do - Children's pool - Outdoor pool - Playground - TV in common areas - Waterslide ### Family friendly - Children's pool - Dining table - In-room cot - Laundry facilities - Outdoor pool - Playground - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 3 meeting rooms - 3,100 square feet of conference space - Business centre - Coworking space ### Outdoors - Garden - In a nature reserve - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Cobblestone flooring in public areas - Gravel flooring in public areas - Handrails in stairways (109 centimetre high) - No lift - Stair-free path to entrance - Tile flooring in public areas - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 2 buildings - 3 floors - Ballroom - Banquet hall - Built in 1994 - Communal living room - Mosquito nets - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels - Streaming services ### Food and drink - Dining table - Free bottled water - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 1 PM A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults and MXN 100 to 220 for children - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Ciudad Real Hotel Ciudad Real Palenque Hotel Ciudad Real Palenque Hotel Ciudad Real Ciudad Real Palenque Palenque Hotel Ciudad Real Palenque Hotel Hotel Ciudad Real Palenque Palenque Hotel Ciudad Real Palenque Hotel Palenque ## Frequently asked questions ### Does Hotel Ciudad Real Palenque have a pool? ### How much does it cost to stay at Hotel Ciudad Real Palenque? ### Is Hotel Ciudad Real Palenque pet-friendly? ### How much is parking at Hotel Ciudad Real Palenque? ### What time is check-in at Hotel Ciudad Real Palenque? ### What time is check-out at Hotel Ciudad Real Palenque? ### Where is Hotel Ciudad Real Palenque located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ciudad Real Palenque Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 330 8 - Good 192 6 - Okay 53 4 - Poor 13 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Gerardo 2 Jan 2026 Liked: Cleanliness, amenities The hotel is a 20min walk from downtown. Staff was nice, the room was clean. We had dinner one day and the restaurant was good. We enjoyed the pool as well. ##### Gerardo Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Gilbert 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel. Beautiful surroundings. Desk staff is very helpful and accommodating. Would definitely come again. Dining room staff is slow and not very attentive. ##### Gilbert Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Mark 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a GREAT hotel. Amazing pool, amazing bar and restaurant, super clean rooms, well off road so very quiet. They ley me keep my motorcycle under the roof of the bus bay, which was super amazing. Thus, the Real gets 5 \*\*\*\*\* for motorcycle friendly hotel, in addition to a great all around hotel. ##### Mark Stayed 1 night in Nov 2025 ### 8/10 Good #### Erik 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service and food amazing ##### Erik Stayed 1 night in Feb 2025 ### 10/10 Excellent #### José Luis 26 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, easy access, clean, very enjoyable and highly recommended!.. ##### José Luis Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jason 23 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with a nice pool ##### Jason Stayed 2 nights in Oct 2023 ### 8/10 Good #### maria luisa 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking. ##### maria luisa Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jesus 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and quiet ##### Jesus Stayed 4 nights in Mar 2025 ### 8/10 Good #### Joao 7 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Good value Good value for money. Good swimming pool, which is important in such hot place like Palenque. 1km from city centre but taxi drives are cheap ##### Joao Stayed 1 night in May 2025 ### 10/10 Excellent #### Rosa 13 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 9 out of 10 no coffee available in room or lobby o Hotel is very clean staff are very professional and restaurant food was delicious ![](https://a.travel-assets.com/ugc/hotel-reviews/E700D0652D5F3E363356E96BE4604C36FE5FB2651705160818731.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71DE7F942628F94D366CC914AA76DE0CEF13D8C81705160821373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C751B234B2E231F7608CF2CD9BEA37C0FD97A2321705160822436.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rosa Stayed 2 nights in Jan 2024 ### 8/10 Good #### Malene 27 Jan 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Buy some sun beds, please 🙏 Nicely designed place, good rooms, closer to bus station and bars/restaurants than many other similar places. A nice big pool - and then not a single sunbeds. Huge downside. ##### Malene Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Miguel 25 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good .the place is old but well maintained ##### Miguel Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Miguel 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was good but the building is old but good maintenance ##### Miguel Stayed 1 night in Dec 2025 ### 8/10 Good #### Juan 25 Oct 2025 Liked: Cleanliness Excellent service ##### Juan Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jerry 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place for the price ##### Jerry Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Edin 14 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel ##### Edin Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Juan M 4 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place, close ( drive) to town an Zona Arqueológica ##### Juan M Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Guadalupe 11 Jul 2023 Liked: Cleanliness, staff & service Nice hotel, clean and quite, super accessible, I would definitely recommend ##### Guadalupe Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Ralph 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This has been the best hotel in Palenque for many years and it continues to be in my opinion. ##### Ralph Stayed 1 night in Oct 2024 ### 10/10 Excellent #### MARIO 25 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very confortable hotel This is one of the best hotels we visited this summerbtime ##### MARIO Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Bonnie 30 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean nice pool modern and wonderful staff ##### Bonnie Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Jorge 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Jorge Stayed 1 night in Mar 2025 ### 8/10 Good #### David 4 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good location. ##### David Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Elaine 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property ##### Elaine Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Francisco 5 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is really good is like getting to an island, when you get out of the property everything is normal in a small town, and when you return to the hotel you don't feel the Town ##### Francisco Stayed 2 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - 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