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Hotel Ciudad Real Palenque

3.5 star property
Family-friendly hotel with bars/lounges and 24-hour front desk

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Photo gallery for Hotel Ciudad Real Palenque

Outdoor pool
Reception hall
Business centre
2 bars/lounges, sports bar, rooftop bar
Lunch, dinner served; Mexican cuisine, pool views

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is £56
includes taxes & fees
4 Aug - 5 Aug

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Junior Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds
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About the area

Map
Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 15 min walk - 0.8 miles
  • Museo Del Textil - 2 min drive - 1.2 miles
  • Aluxes Eco Park - 5 min drive - 2.7 miles
  • Palenque National Park - 7 min drive - 3.8 miles
  • Palenque Archaeological Zone - 12 min drive - 6.1 miles

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 107 min drive

Restaurants

  • ‪Cafe Jade - ‬15 min walk
  • ‪Restaurante Maya Cañada - ‬14 min walk
  • ‪Mr. Taco - ‬16 min walk
  • ‪Chivo's Mar & Tierra - ‬15 min walk
  • ‪La Selva - ‬14 min walk

About this property

Hotel Ciudad Real Palenque

Family-friendly hotel near Misol-Ha Waterfalls
Located close to Palenque Archaeological Zone, Hotel Ciudad Real Palenque provides a swim-up bar, a poolside bar and a terrace. The on-site Mexican cuisine restaurant, Las Palmas, offers lunch, dinner and a poolside location. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide and a swim-up bar
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), 3 meeting rooms and smoke-free property
  • A banquet hall, luggage storage and coworking spaces
Room features
All 72 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with streaming services and cable channels
  • Wardrobes/cupboards, balconies and free infant beds

Languages

English, Spanish

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The price is £52
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 100 to 220 for adults and MXN 100 to 220 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bambú
  • La Terraza
  • Las Palmas

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Dining table
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,100 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Handrails in stairways (109 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults and MXN 100 to 220 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ciudad Real Hotel
Ciudad Real Palenque
Hotel Ciudad Real Palenque
Hotel Ciudad Real
Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel
Hotel Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel Palenque

Frequently asked questions

Does Hotel Ciudad Real Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Ciudad Real Palenque?

As of 22 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Ciudad Real Palenque on 4 Aug 2025 start from £56.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ciudad Real Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciudad Real Palenque?

Self-parking is free at this property.

What time is check-in at Hotel Ciudad Real Palenque?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Ciudad Real Palenque?

Checkout is at 1 PM. Late checkout is available for a fee.

Where is Hotel Ciudad Real Palenque located?

Set in Palenque, this family-friendly hotel is 5.1 mi (8.2 km) from Palenque Archaeological Zone and 5.1 mi (8.2 km) from Misol-Ha Waterfalls. Cascadas de Roberto Barrios is 19 mi (30.5 km) away.

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Hotel Ciudad Real Palenque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 549 reviews
Rating 8 - Good. 179 out of 549 reviews
Rating 6 - Okay. 50 out of 549 reviews
Rating 4 - Poor. 12 out of 549 reviews
Rating 2 - Terrible. 4 out of 549 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

The service and food amazing
Stayed 1 night in Feb 2025

10/10

Beautiful hotel
Stayed 1 night in Jan 2025

10/10

Clean and quiet
Stayed 4 nights in Mar 2025

8/10

Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
Stayed 2 nights in Apr 2025

10/10

Location, easy access, clean, very enjoyable and highly recommended!..
Stayed 2 nights in Aug 2024

10/10

Very nice place, close ( drive) to town an Zona Arqueológica
Stayed 1 night in Sep 2024

10/10

This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Stayed 1 night in Oct 2024

10/10

This is one of the best hotels we visited this summerbtime
Stayed 3 nights in Jul 2024

10/10

Nice hotel, clean and quite, super accessible, I would definitely recommend
Stayed 4 nights in Jul 2023

10/10

Beautiful property
Stayed 2 nights in Aug 2024

10/10

Beautiful hotel with a nice pool
Stayed 2 nights in Oct 2023

8/10

Good location.
Stayed 4 nights in Nov 2023

10/10

Excelente
Stayed 2 nights in Dec 2024

4/10

Adequate, but a very poor value. Neglected rooms, pool. No food service—bread offered instead of buffet we paid for. Unfriendly staff. Rooms are adequate for a one night stay. Hotel is close to grocery store.
Stayed 1 night in Mar 2025

10/10

The hotel is really good is like getting to an island, when you get out of the property everything is normal in a small town, and when you return to the hotel you don't feel the Town
Stayed 2 nights in Feb 2024

4/10

At around 10pm I went to the receptionist and asked for a bottle of water, I was told that the restaurant was closed and they didn't have any, i needed to take my medicine and had to pay a taxi to go get water, also wifi was not working and people were not friendly
Stayed 1 night in Apr 2025

10/10

Hotel is very clean staff are very professional and restaurant food was delicious
Stayed 2 nights in Jan 2024

10/10

They allowed early check-in at no additional cost
Stayed 1 night in Nov 2023

10/10

Hola
Stayed 1 night in Mar 2023

10/10

The food is very good. One suggestion is that breakfast should have more options. Moyetes every morning was no good.
Stayed 4 nights in Jan 2024

8/10

Property was nice but the area was a bit away from the central. 8 peso colectivo ride solved that.
Stayed 2 nights in May 2023

6/10

You can hear everything from the rooms near you. The staff is unfriendly and unhelpful. The only restaurant on site is nice, but the food is horrible, in my opinion.
Stayed 3 nights in Jul 2022

8/10

Stayed 1 night in Jun 2025

8/10

Tiene pocas opciones en la carta y solo un restaurante, esperaba comida más típica.
Stayed 4 nights in May 2025

10/10

Stayed 1 night in Jun 2025