Ratings based on 1,113 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller from essex

Oxford Jolly

Posted 31-Dec-2017
Pros: Everything.
Location: See above comments
Nicely placed hotel with short riverside walk into the centre of the city. The hotel was friendly and well appointed. We will go back soon.
3 out of 5
by A verified traveller from Canterbury

Soul less

Posted 20-Dec-2017
Oxford is such a beautiful place, but this hotel was uninspiring.
4 out of 5
Recommended
for Everyone
by A verified traveller

Useful and good hotel, dated rooms

Posted 13-Dec-2017
Pros: Location, parking, spacious
Cons: Rooms refurbishing, install mobile phone signal boosters
Arrival and reception was good and staff was helpful. Room was clean and spacious, although it was a bit dated and could do with an uplift out of the eighties. Strangest thing about this hotel is that there is no mobile phone signal. It only costs a few hundred pounds to put a booster indoors and then this problem is solved. I have stayed here a few times and this problem is persistent. It is a useful hotel as it very close to Oxford center, but in a quiet location and with parking.
4 out of 5
by A verified traveller from somerset

1 night in Oxford

Posted 12-Dec-2017
Pros: We liked the bedroom size, the proximity to the city centre and the parking facilities. The staff we very helpful and professional.
Cons: The bedroom we had, room 25, is spacious with a lovely countryside view. However the room could benefit from a makeover as the decor is looking tired.
Location: The hotel is easy to find and access if you’re new to the area. The City centre is a 15 minute walk. The open countryside is around you.
We chose the hotel because it was close enough to the city centre but also included parking facilities. As we were visiting family we were not concerned about the health and spa facilities on a single night’s stay. We had an issue at breakfast. The hotel had us booked for room only whereas I was sure we had breakfast included. The email confirmation from Expedia stated under included amenities that we had free parking, free WiFi and breakfast. Without the free word before breakfast, the hotel initially took this as available at an extra charge. However, the staff and manager were very good in accepting my word and we enjoyed a fine start to the day.
3 out of 5
Recommended
for Couples
by A verified traveller

Posted 12-Dec-2017
Pros: Nice for a couples retreat and girls weekend. Not so useful for tourists visiting Oxford.
Cons: A fridge and a safe would be useful and is standard in most hotels in other countries. I was surprised that it was not available.
We were given adjoining rooms as requested right at the back of the hotel, a very long walk from reception through many long corridors with many fire doors in between. We realised that there was a back door that led right up to our room after all that. The receptionist could have told us that to save us the long trek! The back door was also very handy for a a beautiful walk along the Thames. The adjoining door was not opened between the rooms but a phone call took care of that quite quickly. The hotel is quite far from Oxford colleges and I would choose it again only if I have a car needing free parking.
4 out of 5
Recommended
for Everyone
by A verified traveller from Lake District

Restaurant Experience needs improvement

Posted 11-Dec-2017
We spent our last night at the restaurant for dinner. Service was very slow. We spent a lot of time waiting for dessert, the bill etc. We were not informed there was be a big party that night either and it spoilt the atmosphere of the hotel and restaurant location. Perhaps a sign forewarning guests would have been nice.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location easy walk to town

Posted 07-Dec-2017
Stayed after work event in town. Suited us perfectly
4 out of 5
Recommended
for Families
by A verified traveller

Convenient

Posted 27-Nov-2017
Pros: Location, car parking (though v crowded)
Convenient location. Car parking, and a mile walk into town. Generally a comfortable, functional hotel. Good value for money. Staff very attentive and helpful. Had one dodgy meal in the restaurant. Breakfast was good though.
4 out of 5
Recommended
for Everyone
by A verified traveller

Busy hotel

Posted 24-Nov-2017
Busy hotel...some parts of the room looking tired..paint chipped bathroom door peeling at the bottom. Very small lift with door very keen to shut...bruises to prove it...and not just me. Breakfast good but understaffed and very busy
4 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Good hotel close to Oxford city centre

Posted 10-Nov-2017
Pros: Clean comfortable room Restaurant food and service at dinner was good. Breakfast buffet was very satisfactory with lots of choice.
Cons: Put two large towels in room instead of just one. We had to ask for extra towel. Same issue with bathroom toiletries.
Spent one night here while visiting a hospital. Staff were friendly and efficient. Location was good with easy access to city centre. Rooms were very comfortable and well equipped. Food was satisfactory.