Ratings based on 1,175 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Stowmarket

Beautiful Hotel

Posted 25-Apr-2018
Pros: Lovely pool and Jacuzzi for a morning swim and relax
Cons: Temperature of the room was very warm indeed, large fan provided but made it very hard to sleep, would reconsider air con for the rooms to adjust
Stayed for one night for a conference, a lovely hotel with beautiful garden surroundings. Lovely breakfast and lunch - great food! Spacious rooms easy to relax in. Friendly and professional staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from USA

Nice Countryside Hotel

Posted 24-Apr-2018
Hotel staff were great! I enjoyed the food and the breakfast buffet. It was very warm in the UK and it woukd have been nice to have air conditioning in the room. The hotel staff provided a fan which worked out well.
3 out of 5
by A verified traveller from Epsom

Nice ambience and quite location

Posted 16-Apr-2018
Stay was spoiled by poor/slow junior staff in dining room who lacked interpersonal skill and efficiency but management were excellent in trying to resolve our issues. Food when it arrived was first class. Kept awake all night by rowdy guests until dawn which led to curtailment of stay. Shame, as the hotel has a nice feel about it and great potential.
4 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Great hotel

Posted 16-Apr-2018
This is s great hotel with fantastic facilities and a lovely atmosphere. Easy regular and cheap bus connections into the city centre. Our room, despite being a superior room, was very small. Would book a larger room for a longer stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel within a walk from the city centre

Posted 16-Apr-2018
Had a very lovely weekend in a nice relaxed atmosphere. Staff very helpful and friendly always happy to help with any needs and questions. Easy level walk to the city centre and plenty of cheap car parking.Good facilities that we really enjoyed especially the pool and steam room. Would definitely come back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Genuinely outstanding

Posted 05-Apr-2018
Stayed for 2 nights with my 10 year old son. All aspects were great, particularly the staff who were lovely and couldn't do enough to make our stay enjoyable. My son loved the pool. It was a good depth (1.2 metres) with pool noodles to help him swim. The pool, sauna and changing room were all lovely and clean. Lockers still use old £1 coins which was ok because they had those available for ppl to use.
4 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire

Easter weekend break

Posted 02-Apr-2018
A lovely hotel in perfect walking distance from Oxford. Take a walk by the the river and be in town with 10/15 minutes. The restaurant was a beautiful place for dinner and a reasonable price. The food was delicious. However, breakfast on a busy Easter weekend... it was crowded and frustrating. Not the hotels fault but I don’t think anyone staying there expected it to be that busy. This is when staff friendliness dropped quite considerably, more so by the managers not the waiter or waitress. The English breakfast was also just too greasy, but plenty to choose from. The following day we ordered our breakfast to our room to avoid to queues. It was ok. Warm items were stone cold and the coffee was luke warm. The room we had was a Double deluxe, including breakfast, room 407. It was pleasant the bedroom modern, the bathroom dates and in need of modernising. The shower leaked all onto the floor and there is no vanity mirror. The bed is positioned in such a way that you have about 2 foot at the bottom of the bed to walk past to the other side of the room, banging the tv on the wall as you passed. We had two skylights in a our room with a great big sign saying ‘Do Not Open the Window’ which was a shame because that room needed fresh air. The air con is terrible, dated and would have 2 fan modes which were exactly the same. If you are unable to open a window you must update the air con in the room. Overall the hotel is nice, it needs further modernising to make the price worth it.
2 out of 5
by A verified traveller from London

Greedy

Posted 21-Mar-2018
What kind of hotel do you go to and get charged to park in the hotels car park ? Ok for non guests but for paying guests I think that’s greedy. The reception staff said “ I would be fined by the hotel if not paid” that was my introduction to the hotel. Not Hello or welcome. Poor. We paid £285 for two nights and the room had no fridge. I asked why no fridge ? they said “ only more expensive rooms have one” really ?. We had dinner in th Hotel , don’t do it ! Omg it was horrible. We eat out the rest of our stay. At breakfast my wife asked for some Almond milk and the waiter said “ we have almond milk but it’s very far away, would soya be ok “ ? The hotel looks great but it is not . Oxford is a beautiful place to visit but don’t visit this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

A option in Oxford

Posted 13-Mar-2018
This is the second time i have stayed here. It works for me. It is in easy walking distance or a short taxi ride of both Egrove Park and Said Bysiness School. It is close to Oxford town Centre. If you are into a bit of a jog its on the tow path on the river and has a pretty good gym.
Comment from Hotel Management
03-Apr-2018 by Lee, Hotel Management
Thank you for your feedback, we look forward to welcoming you back again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Spacious rooms, beautiful setting

Posted 10-Mar-2018
We enjoyed our three-night stay. The setting is beautiful, and we took advantage of the nature walks. We ordered room service one night and the servings were rather sparse which surprised us.
Comment from Hotel Management
03-Apr-2018 by lh, Hotel Management
Thank you for your feedback, it has been passed onto the team