Title: HOTEL EL ENCANTO Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3000436471&destination=Otumba%2C+State+of+Mexico%2C+Mexico&selected=96513349&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL EL ENCANTO Travelers can grab snacks at the on-site convenience store before heading out to explore the nearby wildlife attractions - a perfect home base for animal lovers. ## Photo gallery for HOTEL EL ENCANTO ![Front of property - HOTEL EL ENCANTO (Otumba)](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/2c185239.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - HOTEL EL ENCANTO (Otumba)](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/4d5633ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - HOTEL EL ENCANTO (Otumba)](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/1dd5fecf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Room | Free WiFi, bed sheets - HOTEL EL ENCANTO (Otumba)](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/b66c9730.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - HOTEL EL ENCANTO (Otumba)](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/434b0832.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL EL ENCANTO provides a welcoming retreat with proximity to the zoo. Guests stay connected with in-room WiFi while having access to a grocery/convenience store for essentials. The 24-hour front desk ensures assistance is always available throughout the stay. ## Reviews 6.0 ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Family Double or Twin Room, 2 Bedrooms ![Family Double or Twin Room, 2 Bedrooms | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/26f71215.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double or Twin Room, 2 Bedrooms - Sleeps 5 - 2 King Beds ### View all photos for Senior Room ![Senior Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/0384840b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Room - Lagoon view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Exclusive Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/c5fc71bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Room - Lagoon view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Design Room ![Design Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/b66c9730.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Room - 2 bedrooms - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Standard Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/9ed4d0f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 2 - 1 Queen Bed ### View all photos for Honeymoon Room ![Honeymoon Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96520000/96513400/96513349/7493e42c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOtumba-Hotels-HOTEL-EL-ENCANTO.h96513349.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOtumba-Hotels-HOTEL-EL-ENCANTO.h96513349.Hotel-Information) ## About the area Located in Otumba, HOTEL EL ENCANTO is near theme parks. Santa Lucía Quinamétzin Paleontological Museum and Casa de Morelos are cultural highlights, and some of the area's attractions include Animal Kingdom Theme Park and Apipilpark. Make sure you don't miss outdoor adventures like hiking/biking trails and mountain biking. [Visit our Otumba travel guide](https://www.expedia.co.uk/Otumba.dx3000436471) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.70018%2C-98.75049&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dyTfOMkI3afATrHR1iX9brRLCwM=) C. Manuel Hernández, Otumba, Méx., 55900 ### What's nearby - ![0_17898fb1-cf3e-4a3d-a3a3-3cfe3aeb4137_raw](https://images.trvl-media.com/place/6113620/fdcada70-df3b-4c00-9899-600ad6eced38.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Teotihuacan Archaeological Site 29 min drive \- 9.6 miles - ![Pyramid of the Moon](https://images.trvl-media.com/place/3000425199/7ba0c80a-893f-4560-b3c1-5575d25fb825.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pyramid of the Moon 33 min drive \- 9.1 miles - ![Pyramid of the Sun](https://images.trvl-media.com/place/553248621532977487/fe2f1188-30ce-485b-a41c-8f658fbdbb6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pyramid of the Sun 36 min drive \- 9.1 miles - Animal Kingdom Theme Park 24 min drive \- 9.4 miles - Palacio de Tetitla & Palacio de Atetelco 31 min drive \- 12.4 miles ### Getting around - Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) 52 min drive ### Restaurants - Pastes Kikos 7 min drive - Pancita y más El Dorado 5 min drive - San Pablo Escamoles, Barbacoa, Quesadillas) 5 min drive - El Fogon De La Abuela 5 min drive - Punto Y Coma 9 min walk ## About this property ### HOTEL EL ENCANTO Hotel near a zoo HOTEL EL ENCANTO provides a corner/local shop and more. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - A 24-hour front desk and smoke-free property Room features All guestrooms at HOTEL EL ENCANTO offer comforts such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with free toiletries ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/122000000/121310000/121303300/121303230/ca02b649.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Oviedo Teotihuacán San Martín de las Pirámides - Pool - Spa - Pet-friendly - Restaurant 9.4 Exceptional 59 reviews £35 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=121303230&PinnedHotelID=121303230&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/76000000/75770000/75761000/75760997/276e8c39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Colibrí Teotihuacan Centro - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 18 reviews £111 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=75760997&PinnedHotelID=75760997&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/85000000/84140000/84134600/84134552/758ce5a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MOTEL & HOTEL ALJIBE Axapusco - 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30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=2102740&PinnedHotelID=2102740&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=96513349&PinnedHotelID=96513349&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=96513349,121303230,75760997,84134552,106413339) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - Couples/private dining ### Family friendly - Grocery/convenience store ### Conveniences - 24-hour front desk - Grocery/convenience store - Shared refrigerator ### Guest services - Housekeeping (daily) - Proposal/romance packages ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 200 per pet (varies based on length of stay), plus a one-off cleaning fee of MXN 100 Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 200 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Pet fee: MXN 200 per pet (varies based on length of stay) plus a one-off MXN100 cleaning fee - Rollaway bed fee: MXN 200 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as HOTEL EL ENCANTO Hotel HOTEL EL ENCANTO Otumba HOTEL EL ENCANTO Hotel Otumba ## Frequently asked questions ### Is HOTEL EL ENCANTO pet-friendly? ### How much is parking at HOTEL EL ENCANTO? ### What time is check-in at HOTEL EL ENCANTO? ### What time is check-out at HOTEL EL ENCANTO? ### Where is HOTEL EL ENCANTO located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL EL ENCANTO Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Staff & service ### 5.4 Property conditions & facilities 10 - Excellent 0 8 - Good 2 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 2/10 Terrible #### Priscila 23 Nov 2025 No había agua caliente , ni cobijas , las sábanas manchadas , ##### Priscila Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Israel 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien, muchas gracias ##### Israel Stayed 1 night in Mar 2025 Verified ### 6/10 Okay #### Carla 27 Dec 2024 Disliked: Property conditions & facilities #### En general bien solo para dormir Fue una estancia corta, en general el hotel es pequeño pero cómodo, aunque hubo varios puntos en contra, al llegar la terminal no servía por lo que tuvimos que hacer transferencia, la habitación solo tenía una cobija y hacía mucho frío, pedimos otra y si nos la dieron. Y el baño no servía bien ya que se tiraba el agua. ##### Carla Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Kevin 19 Feb 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Sin agua caliente ni en el lavamanos ##### Kevin Stayed 1 night in Feb 2024 ---