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"The staff was very friendly and helpful! We enjoyed the breakfast. Great stay overall!"

"Excellent breakfast and staff"

"Overall the hotel was lovely, comfortable beds and close to the downtown. Some construction meant no pool but would recommended and stay again with our children "

"Very disappointed with our stay. The first room we were given appeared to be an old storage area that they stuffed a bed in. The staff were great and upgraded us to a larger room. The temperature was way too warm for sleeping and the thermostat seemed to have no impact. It took a good 10 minutes for water to come out warm from the taps. According to the valet parking online app, it takes 45 minutes to get your car but they do not tell you that when you park or in the ticket. As with many Fairmont hotels you pay a premium for history and beautiful common spaces but the rooms do not receive enough investment. Normally a great location, protests on Wellington close the streets near the hotel to traffic which can have an impact. The staff were wonderful. "

"The room was clean and bed comfortable. The only con was the water pressure. The sink had super pressure spitting out at you while the shower had no pressure. Being as I only stayed 1 night it wasn’t a problem. Staff was very nice, the hotel was quiet, the restaurant rumours had a nice vibe but very little veg options. Hot tub and dry sauna were nice. Not scalding but hot enough in winter weather."

"I was so impressed by the customer service at the Ottawa Downtown Marriott. From check in to check out everyone was kind and helpful. I highly recommend a stay here. "