Title: Biwako Hanakaido Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3510750&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Biwako Hanakaido Travelers soak in mineral hot springs and enjoy aromatherapy treatments at this Lake Biwa retreat where relaxation pairs perfectly with Japanese cuisine ## Photo gallery for Biwako Hanakaido ![Hot springs - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/4442689d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Japanese-Western Style Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/716318d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/fc37b352.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/653bae2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-Western Style Special Suite with Open-Air Hot spring Bath | Bathroom | Shower, free toiletries, hair dryer, bidet - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/2f6baedb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Biwako Hanakaido offers a peaceful escape near Lake Biwa. Rejuvenate in the indoor mineral hot spring, enjoy soothing aromatherapy treatments, and dine at two Japanese restaurants. The property includes a library, bar, and high-speed WiFi for staying connected. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services £228 3 Mar - 4 Mar ## Room options ### Check availability for these dates Tonight [Mar 2 - Mar 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 3 - Mar 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 16 of 16 rooms ### View all photos for Japanese-Western Style Special Suite with Open-Air Hot spring Bath ![Japanese-Western Style Special Suite with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/b1d8eebb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Special Suite with Open-Air Hot spring Bath ### Highlights Balcony Soundproofed Air conditioning Fridge Flat-screen TV Hairdryer Spring-water bath Private bathroom - 1038 sq ft - Sleeps 5 - 3 Single Futons and 2 Large Single Beds ### View all photos for Japanese-Western Style Room with Open-Air Hot spring Bath ![Japanese-Western Style Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/716318d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room with Open-Air Hot spring Bath 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Fridge Flat-screen TV Hairdryer Spring-water bath Private bathroom - 684 sq ft - Sleeps 6 - 4 Single Futons and 2 Large Single Beds ### View all photos for Japanese-Western Style Room with Open-Air Bath ![Japanese-Western Style Room with Open-Air Bath | In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/fe1af7a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room with Open-Air Bath 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Fridge Flat-screen TV Hairdryer Separate bath and shower Deep-soaking bath - 560 sq ft - Sleeps 5 - 3 Single Futons and 2 Large Single Beds ### View all photos for Japanese-Western Style Room ![Japanese-Western Style Room | In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/c9759fdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room 9.6 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Fridge Flat-screen TV Private bathroom Hairdryer Bidet - 661 sq ft - Sleeps 5 - 3 Single Futons and 2 Large Single Beds ### View all photos for Japanese Style Room 10 tatami ![Japanese Style Room 10 tatami | In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/896838c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 10 tatami 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Fridge Flat-screen TV Hairdryer Separate bath and shower Deep-soaking bath - 449 sq ft - Sleeps 5 - 5 Single Futons ### View all photos for Japanese Style Room 8 tatami ![Japanese Style Room 8 tatami | In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/567af139.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 8 tatami 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Fridge Flat-screen TV Private bathroom Hairdryer Bidet - 394 sq ft - Sleeps 4 - 4 Single Futons ### View all photos for Twin Room with Open-Air Hot spring Bath ![Twin Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/76eba048.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Open-Air Hot spring Bath 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Fridge Flat-screen TV Hairdryer Spring-water bath Private bathroom - 449 sq ft - Sleeps 2 - 2 Large Single Beds ### View all photos for Twin Room ![Twin Room | In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/a37e458c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 10.0 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Fridge Flat-screen TV Private bathroom Hairdryer Bidet - 394 sq ft - Sleeps 3 - 2 Large Single Beds and 1 Single Sofa Bed ### View all photos for Twin Room With An Open-Air Hot Spring Bath ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/1f581b61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room With An Open-Air Hot Spring Bath - Sleeps 2 ### View all photos for Japanese-Western Standard Suite With An Open-Air Hot Spring Bath ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/e7b71b4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Standard Suite With An Open-Air Hot Spring Bath - Sleeps 6 ### View all photos for Japanese-Western Style Special Suite With Open-Air Hot Spring Bath ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/47b21cc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Special Suite With Open-Air Hot Spring Bath - Sleeps 4 ### View all photos for Japanese-Style Room (10 Tatami) ![Bathroom | Shower, free toiletries, hair dryer, bidet](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/46157ca8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room (10 Tatami) - Sleeps 4 ### View all photos for Japanese Western Style Room With Open-Air Bath ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/c2827c88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room With Open-Air Bath - Sleeps 6 ### View all photos for Twin Room ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/e06c3680.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ### View all photos for Japanese-Style Room (8 Tatami) ![Dining | 2 restaurants, Japanese cuisine](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/de70f578.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room (8 Tatami) - Sleeps 3 ### View all photos for Japanese-Western Style Room (2 Beds) ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/4e9fbab5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room (2 Beds) - Sleeps 6 ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/45000000/44260000/44258000/44257952/48ff9369.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Umekoji Potel KYOTO Shimogyo Ward - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Hanakaido.h3510750.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Hanakaido.h3510750.Hotel-Information) ## About the area Located in Otsu, Biwako Hanakaido is in the city centre. Heian Shrine and Kyoto Imperial Palace are notable landmarks, and travellers looking to shop may want to visit Shijo Street and Pontocho Alley. Otsu City Science Museum and Lake Biwa Museum are also worth visiting. [Visit our Otsu travel guide](https://www.expedia.co.uk/Otsu.dx179215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.08893%2C135.89244&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DasJ6ZrvZT2QvQJ1PgLAgy0h7FQ=) 1-3 1-Chome, Ogoto, Otsu, Shiga-ken, 520 0101 ### What's nearby - ![Ishiyamadera Temple featuring heritage elements and signage](https://images.trvl-media.com/place/553248621532771846/d7f3b590-1c18-4d2d-b8c0-470e4bd16f28.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Biwako Quasi-National Park 3 min walk \- 0.2 miles - ![Kiyomizu Temple featuring religious aspects and a temple or place of worship](https://images.trvl-media.com/place/501452/5f96b578-9cf3-4cc3-96a3-bf81a9ebb946.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kiyomizu Temple 28 min drive \- 13.6 miles - ![Fushimi Inari Shrine featuring a temple or place of worship and religious aspects](https://images.trvl-media.com/place/501445/bd0710e7-9e86-4cad-a9d5-2e30161c6d5d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fushimi Inari Shrine 29 min drive \- 13.8 miles - ![Kyoto_NishikiMarket_6258971_08](https://images.trvl-media.com/place/6258971/d4bf094c-024f-4052-bb81-54deb5ac7ecf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nishiki Market 33 min drive \- 15.2 miles - Ogoto Onsen 1 min walk \- 0.0 miles ### Getting around - Ogotoonsen station 20 min walk - Osaka (KIX-Kansai Intl.) 126 min drive ### Restaurants - スシロー 大津堅田店 3 min drive - 麺屋 聖〜kiyo〜 15 min walk - 中華そば 殿 雄琴店 3 min drive - 麺屋昊鶏 3 min drive - パリス 雄琴店 6 min walk ## About this property ### Biwako Hanakaido Hotel near Lake Biwa At Biwako Hanakaido, you can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe and a garden. For some rest and relaxation, visit the outdoor private onsen or sauna, and indulge in a massage or aromatherapy. Enjoy Japanese cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and a bar. Other perks include: - Free self-parking - Japanese breakfast (surcharge), hot springs on-site and a front desk safe - Luggage storage, a banquet hall and smoke-free property - Guest reviews speak highly of the helpful staff Room features All guest rooms at Biwako Hanakaido feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily Japanese breakfast available 7 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,000 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Biwa Roman - Ramupu ### Things to do - Hot springs - Library - Sauna ### Family friendly - In-room refrigerator - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Garden ### Spa - Aromatherapy - Hot springs - Massage - Private outdoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 6 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Free bottled water - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024\. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for Japanese breakfast: from approximately JPY 2500 for adults and from JPY 2000 for children - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Room rates do not include extra bedding or half board meals for children age 1-5\. Meal surcharges apply. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Biwako Hanakaido Biwako Hanakaido Hotel Biwako Hanakaido Hotel Otsu Biwako Hanakaido Otsu Biwako Hanakaido Otsu Biwako Hanakaido Hotel Biwako Hanakaido Hotel Otsu ## Frequently asked questions ### Is Biwako Hanakaido pet-friendly? ### How much does it cost to stay at Biwako Hanakaido? ### How much is parking at Biwako Hanakaido? ### What time is check-in at Biwako Hanakaido? ### What time is check-out at Biwako Hanakaido? ### Where is Biwako Hanakaido located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Biwako Hanakaido Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.2 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 180 8 - Good 61 6 - Okay 7 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### maria 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities 2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again! ##### maria Stayed 3 nights in Dec 2025 ### 8/10 Good #### Alice 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend. ##### Alice Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Andrew 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path. ##### Andrew Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Lon Lee 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable. ##### Lon Lee Stayed 1 night in May 2025 ### 10/10 Excellent #### Jae 14 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Warm welcoming and great staffs ##### Jae Stayed 1 night in Feb 2024 ### 8/10 Good #### Peter 16 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful garden by restaurant ##### Peter Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Porsche 7 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service Excellent service with hostess, wonderful dinner set with Chef. ![](https://a.travel-assets.com/ugc/hotel-reviews/23F379B3F38402CCD3527076ACDFA1E916E96F521738901274938.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Porsche Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Amelia 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals ##### Amelia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Alejandro 25 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place. ![](https://a.travel-assets.com/ugc/hotel-reviews/C33309BFEB5E13FE8D1FBCC3AD9C4F4D8BFC37821727271190205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alejandro Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Benjamin 31 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly and helpful. Everything was very comfortable and food was delicious. Baths are very nice and view of the lake is lovely. Would do again in the future ##### Benjamin Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Hien 14 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the Japanese authenic culture and service from time of arrival to room decoration. Best of all the yukata , dinning a d breakfasts with authentic Japanese dishes. The staff and hospitality are exceptional!!! ##### Hien Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Asher 13 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :) ##### Asher ### 10/10 Excellent #### Ken 10 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great experience of a traditional ryokan. Super friendly staff, and a kids friendly place. As a foreigner you have to be prepared to eat fish and miso soup with tofu for breakfast. ##### Ken Stayed 1 night in May 2024 ### 10/10 Excellent #### Makana 7 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast. ##### Makana Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Teddy 7 Sept 2024 Liked: Staff & service, property conditions & facilities Top notch ryokan, highly recommended. Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station. Includes an onsen and massage service as well. The room was very spacious, clean and comfortable. The meals delicious. The staff extremely friendly and helpful. Very nice experience while in Kyoto. ##### Teddy Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Rita 22 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the staffs are very helpful, can speak fluent English. the room is clean and nice the omi beef is yummy. great experience ##### Rita ### 10/10 Excellent #### Chen-Wei 31 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is nice and clean. Two included meals are authentic and delicious, and they provided different sets (both breakfast and dinner) in our two days stay. Service is outstanding. All their staffs are kind, patient, and get problems solved. I couldn’t find better service anywhere else. ##### Chen-Wei ### 10/10 Excellent #### Tamela 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself. ##### Tamela Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Nicholas 8 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This Onsen was incredible. The staff was very polite and helpful. The rooms were spacious and traditional, a had yukata for us to wear around the hotel. We had a private bath that was beautiful and very relaxing. The meal they prepared for us was very elegant and delicious. Beware that it is very seafood heavy (my wife isn’t a huge seafood fan). There is a bit of a language barrier, but it didn’t keep us from communicating (google translate helped a few times). Overall a great experience in a less crowded and beautiful area of Kyoto that was fairly easy to access ##### Nicholas Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Alexander 24 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff and private onsen were top-notch, no comparison. The meal provided was interesting. We were hoping that there was a way to change our first night’s meal choice prior to our stay instead of the business defaulting to the traditional Japanese meal on the first night of our stay. After messaging on Expedia, they would not let us change the meal. Other than that, the service provided by the staff is second to none and we wouldn’t trade our stay with Biwako Hanakaido for anything. ##### Alexander Stayed 2 nights in Jul 2024 ### 8/10 Good #### Jillian 12 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### One night in Western style room The staff were lovely. We paid for private onsen with a massage after, highly recommend. Dinner was fun and tasty, beautiful presentation. Views from the room were stunning, the open air bath photos are a bit misleading, it's VERY small and deep so no view can be appreciated from the tub. The bed was ok, certainly more comfortable than a mat (I presume) but the pillows were atrocious, I suppose they are traditional with the buckwheat filling but made for a rough sleep. Loved hanging out in the robes and was a great last night in Japan for my partner and I ##### Jillian Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Claire 3 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise). The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot. The dinner and breakfast are extravagant, delicious, and gorgeously presented. The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way. This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience! ##### Claire Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Anna 19 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities The shuttle to pickup/drop off to and from Ogoto Onsen Station was great; otherwise, it would be a 10 minutes walk with luggage! Our tatami room was very traditional and offered a great view of the lake. Only downside is no blackout curtain so the room is nice and BRIGHT at 6 o'clock in the morning! The 10-course (I think) dinner was interesting and filling; it took us 2 1/2 hours to finish. One note though, the massage was not very pleasant but then again, the appointment was 10pm so I wasn't expecting a great masseuse at that time. Overall, it was a very pleasant experience. ##### Anna Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Baoying 10 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a small onsen ryokan with limited amenities, compared to other ones we stayed before. The front desk staffs are very friendly and professional. The check in process was amazing! We were seated at the cafe enjoying tea and sweets while the staff explained the info to us. We were staying in the Nakagawa special room on the premium floor. Although the room is a bit small, the Nakagawa wooden furnitures/decorations are so unique and beautiful. The room has an open air onsen bath so we don’t have to go to the public one. However, the view is quite far from the lake and it’s not much to see. We had our dinners at the Japanese private dinning room overlooking the beautiful zen garden. Food was good and service was amazing. The lobby cafe offers really tasty cakes, which it’s a must-have. We also tried the massage, which was surprisingly good! Overall, We had a very good time staying in this onsen Ryokan. ##### Baoying Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Ivan 14 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Epitome of relaxation. The perfect ryokan We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury. ##### Ivan Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hotels with Airport Transfers in France](https://www.expedia.co.uk/Destinations-In-France-Hotel-With-Airport-Transfers.0-0-d59-thotelwithairporttransfers.Hotel-Filter-Destinations) > > [Boutique Hotel Seegarten](https://www.expedia.co.uk/Zurich-Hotels-Hotel-Seegarten.h7439443.Hotel-Information) > > [Hotels in Rathlin Island](https://www.expedia.co.uk/Rathlin-Island-Hotels.d6356898.Travel-Guide-Hotels) > > [3 Star Hotels in Las Vegas Strip](https://www.expedia.co.uk/3Star-Las-Vegas-Strip-Las-Vegas-Hotels.s30-n800045-0.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Istanbul](https://www.expedia.co.uk/5Star-Istanbul-Hotels.s50-0-d178267.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Campania](https://www.expedia.co.uk/Destinations-In-Campania-All-Inclusive-Hotel.0-0-d6048569-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Middlesbrough](https://www.expedia.co.uk/Middlesbrough-Hotels.d6557.Travel-Guide-Hotels) > > [travelodgeuk Hotels in Bideford](https://www.expedia.co.uk/Bideford-Hotels-Travelodge-UK.0-0-d4570--bTravelodgeUK.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Harare (HRE) to Masvingo (MVZ)](https://www.expedia.co.uk/lp/flights/hre/mvz/harare-to-masvingo) > > [Flights from Tremblay-en-France (CDG) to Skiathos (JSI)](https://www.expedia.co.uk/lp/flights/cdg/jsi/paris-to-skiathos) > > [Flights from Ballasalla (IOM) to Southampton (SOU)](https://www.expedia.co.uk/lp/flights/iom/sou/isle-of-man-to-southampton) > > [Flights from Lisbon (LIS) to Horta (HOR)](https://www.expedia.co.uk/lp/flights/lis/hor/lisbon-to-horta) > > [Flights from Madrid (MAD) to Exeter (EXT)](https://www.expedia.co.uk/lp/flights/mad/ext/madrid-to-exeter) > > [Flights from Gatwick (LGW) to Eindhoven (EIN)](https://www.expedia.co.uk/lp/flights/lgw/ein/london-to-eindhoven) > > [Flights from Hounslow (LHR) to South Varanger (KKN)](https://www.expedia.co.uk/lp/flights/lhr/kkn/london-to-kirkenes) > > [Flights from London (LCY) to Shanghai (PVG)](https://www.expedia.co.uk/lp/flights/lcy/pvg/london-to-shanghai) ### Cars > [Car hire near Pak Bara Pier](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Pak-Bara-Pier.d6221381.Car-Hire-Guide) > > [Car hire in Pontyclun](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Pontyclun.d601825.Car-Hire-Guide) > > [Car hire in Bonn](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Bonn.d6056627.Car-Hire-Guide) > > [Car hire in Gabes](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Gabes.d1272.Car-Hire-Guide) > > [Car hire in Quimper](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Quimper.d3624.Car-Hire-Guide) ### Packages ### Holiday Rentals ---