Title: Hotel Luna Otsu Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Luna Otsu Hotel with free breakfast, near Lake Biwa ![Junior Suite Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/45000000/44800000/44791100/44791007/2089d0ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Room | Private spa tub](https://images.trvl-media.com/lodging/45000000/44800000/44791100/44791007/3f64e205.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/45000000/44800000/44791100/44791007/1d062756.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/45000000/44800000/44791100/44791007/d641a6d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge](https://images.trvl-media.com/lodging/45000000/44800000/44791100/44791007/fe9a0fa4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Luna Otsu, near Lake Biwa, offers a quiet retreat. Guests enjoy authentic Japanese breakfast before exploring. Amenities include in-room WiFi, self parking, luggage storage, and 24/7 front desk assistance. 7.6 Good ## Popular amenities - Room service - Breakfast included - Housekeeping - 24/7 front desk - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=44791007&PinnedHotelID=44791007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=44791007&PinnedHotelID=44791007&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=44791007&PinnedHotelID=44791007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=44791007&PinnedHotelID=44791007&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=44791007&PinnedHotelID=44791007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=44791007&PinnedHotelID=44791007&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=44791007&PinnedHotelID=44791007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=44791007&PinnedHotelID=44791007&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/45000000/44800000/44791100/44791007/3d366988.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Private bathroom Bathrobes Toilet with electronic bidet Hairdryer Separate bath and shower - Sleeps 2 - 1 King Bed ![Standard Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/45000000/44800000/44791100/44791007/472fa7c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Fridge Flat-screen TV Private bathroom Bathrobes Toilet with electronic bidet Hairdryer Separate bath and shower - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/114000000/113150000/113143300/113143261/3ead684f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Luana Sanjuusangendou Higashiyama Ward - Kitchen - Washer - Free WiFi - Air conditioning £24 18 Dec - 19 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-Luana-Sanjuusangendou.h113143261.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) Ad ![Down duvets, in-room safe, blackout curtains, soundproofing](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/112000000/111440000/111434000/111433960/a65776f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### STITCH HOTEL Kyoto Shimogyo Ward - Kitchen - Washer - Dryer - Free WiFi 10.0 Exceptional 34 reviews £331 21 Dec - 22 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-STITCH-HOTEL-Kyoto.h111433960.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76500000/76497900/76497805/aa4e6ce4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### THE BLOSSOM KYOTO Shimogyo Ward - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 2,429 reviews £87 22 Dec - 23 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-THE-BLOSSOM-KYOTO.h76497805.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) Ad ![Lobby lounge](https://images.trvl-media.com/lodging/57000000/56570000/56560400/56560366/35c026aa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garrya Nijo Castle Kyoto Central Kyoto - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.8 Exceptional 102 reviews £383 19 Dec - 20 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Yura-Hotel-Nijo-Jo-Bettei-MGallery.h56560366.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/105000000/104410000/104402700/104402691/0cc22e9d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Banyan Tree Higashiyama Kyoto Higashiyama Ward - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 33 reviews £711 additional charges may apply 7 Dec - 8 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-Banyan-Tree-Higashiyama-Kyoto.h104402691.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) Ad ![Front of property – evening/night](https://images.trvl-media.com/lodging/45000000/44940000/44931200/44931128/949b6372.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hotel Seiryu Kyoto Kiyomizu Higashiyama Ward - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 140 reviews £492 11 Dec - 12 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-The-Hotel-Seiryu-Kyoto-Kiyomizu.h44931128.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/880000/878400/878301/23c0a00d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Miyako Kyoto Higashiyama Ward - Pool - Hot tub - Spa - Free WiFi 8.6 Excellent 1,002 reviews £245 additional charges may apply 9 Dec - 10 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-The-Westin-Miyako-Kyoto.h878301.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) Ad ![Suite, 1 King Bed, Mountain View | Mountain view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7290000/7281400/7281376/05a53b7e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Kyoto Downtown Kyoto - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 242 reviews £886 17 Dec - 18 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-The-Ritz-Carlton.h7281376.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/51000000/50940000/50931000/50930999/54f8b6ba_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Park Hotel Kyoto Umekoji Shimogyo Ward - Free WiFi - Air conditioning - Laundry - Housekeeping 9.4 Exceptional 783 reviews £40 15 Dec - 16 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-The-Royal-Park-Hotel-Kyoto-Umekoji.h50930999.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20170000/20161500/20161414/39d47020_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Kuu Kyoto Shimogyo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.6 Exceptional 478 reviews £68 16 Dec - 17 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Kuu-Kyoto.h20161414.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e3069bc8-9456-44ef-8720-80544424415c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Hotel-Luna-Otsu-Adult-Only.h44791007.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Hotel-Luna-Otsu-Adult-Only.h44791007.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.99435%2C135.91048&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BRbyKvbOnwIFaVNdHdfA4IFlDO0=) 7-1-20, Ogaya, Otsu, Shiga, 520-2144 #### What's nearby - Aeon Mall Kusatsu - 7 min walk - 0.4 miles - Yabasekihan Island Park - 19 min walk - 1.0 mile - Otsu City Science Museum - 3 min drive - 1.6 miles - Takebe Taisha Shrine - 3 min drive - 1.5 miles - Otsu Kogan Nagisa Park - 3 min drive - 1.8 miles #### Getting around - Seta Station - 3 min drive - Keihan Yamashina - 11 min drive - Osaka (KIX-Kansai Intl.) - 96 min drive #### Restaurants - ‪Starbucks - ‬12 min walk - ‪コメダ珈琲店 - ‬9 min walk - ‪マクドナルド イオンモール草津店 - ‬10 min walk - ‪函館市場 - ‬11 min walk - ‪Green leaf cafe イオンモール草津店 - ‬11 min walk ## About this property ### Hotel Luna Otsu Hotel near Lake Biwa Hotel Luna Otsu provides free Japanese breakfast and more. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - A lift, luggage storage and smoke-free property - A 24-hour front desk Room features All guest rooms at Hotel Luna Otsu have perks, such as air conditioning, in addition to amenities, such as free WiFi and minibars. Other amenities include: - Bathrooms with separate baths/showers and toilets with electronic bidets - Flat-screen TVs with streaming services and DVD players - Fridges, free tea bags/instant coffee and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/37000000/36980000/36979400/36979347/625c0f21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lotus Otsu - Adults Only Otsu - Breakfast included - Parking included - Free WiFi - Air conditioning 8.2 Very good 126 reviews £37 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=36979347&PinnedHotelID=36979347&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Premium bedding, soundproofing, free WiFi](https://images.trvl-media.com/lodging/20000000/19350000/19340100/19340018/e6fd3791.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Atlantis Otsu - Adults Only Otsu - Breakfast included - Parking included - Free WiFi - Air conditioning 7.6 Good 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=19340018&PinnedHotelID=19340018&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/dfb9700a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smile Hotel Otsu Seta Otsu - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.8 Good 254 reviews £28 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/111000000/110440000/110437500/110437416/a958138b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capsule Hotel CONTINUE Njojo-Kita Central Kyoto - Free WiFi - Laundry - 24/7 front desk - Microwave 7.8 Good 77 reviews £28 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=110437416&PinnedHotelID=110437416&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/18000000/17370000/17369800/17369715/9f099dfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Kyoto Biwako Otsu Otsu - Breakfast included - Free WiFi - Air conditioning - Parking available 8.0 Very good 612 reviews £43 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=17369715&PinnedHotelID=17369715&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5800000/5792300/5792202/4f2d1969.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fine Biwako I Moriyama - Parking included - Free WiFi - Air conditioning - Room service 8.0 Very good 119 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=5792202&PinnedHotelID=5792202&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/17000000/16260000/16251800/16251783/b54561da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sakura Terrace The Atelier Minami Ward - Free WiFi - Air conditioning - Laundry - Microwave 8.8 Excellent 1,006 reviews £20 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=16251783&PinnedHotelID=16251783&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/9000000/8280000/8274700/8274627/d19edd83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apa Hotel Biwako Seta Ekimae Otsu - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 503 reviews £42 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=8274627&PinnedHotelID=8274627&HadPinnedHotel=true®ionId=-1&adults=2) ![Room with hot spring view, 2 Twin Beds, Non Smoking, Lake View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17710000/17705700/17705639/931615a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Biwa Marriott Hotel Moriyama - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 258 reviews £97 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=17705639&PinnedHotelID=17705639&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/17000000/16130000/16121600/16121508/09b87891.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calendar Hotel Otsu - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 251 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=16121508&PinnedHotelID=16121508&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free Japanese breakfast available daily 6:00 AM to 11:00 AM ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - DVD player - Flat-screen TV - Streaming services ### Food and drink - Limited room service - Minibar - Refrigerator - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children 5 and younger are not allowed at this property; all guests older than 5 are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Children 5 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Luna Otsu Otsu Hotel Luna Otsu Hotel Hotel Luna Otsu Hotel Otsu Hotel Luna Otsu Adult only Hotel Luna Otsu Adults Only ## Frequently asked questions ### Is Hotel Luna Otsu pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Luna Otsu? > Self-parking is free at this property. ### What time is check-in at Hotel Luna Otsu? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Luna Otsu? > Checkout is at 11:00 AM. ### Where is Hotel Luna Otsu located? > Situated in Otsu, this hotel is within 3 miles (5 km) of Lake Biwa, Biwako Hall and Ishiyamadera Temple. Lake Biwa Canal and Lake Biwa Museum are also within 9 miles (15 km). Seta Station is 26 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Luna Otsu Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.8 Amenities ### 8.8 Staff & service ### 7.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 9 8 - Good 6 6 - Okay 1 4 - Poor 4 2 - Terrible 2 ### 2/10 Terrible #### Mario 5 Apr 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Save yourself a headache Severely outdated hotel. Most definitely NOT a family hotel as it is a "love hotel" and NOT safe for families. Entire room covered in yellow nicotine and the smell was horrendous. ##### Mario Stayed 2 nights in Mar 2025 ### 8/10 Good #### Wing Shan Bonita 6 Apr 2024 Liked: Staff & service It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom. ##### Wing Shan Bonita Stayed 8 nights in Mar 2024 ### 4/10 Poor #### Audra 7 Apr 2024 Liked: Staff & service Disliked: Cleanliness, amenities So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning. ##### Audra Stayed 8 nights in Mar 2024 ### 10/10 Excellent #### KEY YOUNG 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 다음에 또 가고 싶어요. ##### KEY YOUNG Stayed 1 night in Aug 2025 ### 10/10 Excellent #### FRANCISCO 10 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Me gustó mucho Es la mejor habitación que me ha tocado en su categoría. Tiene todas las amenidades. La vista de mi habitación estaba muy bonita. Es curioso que uno tenga que solicitar a recepción que le abran la puerta de la habitación. Todo está en japonés, sería recomendable que hubiera instrucciones básicas en inglés, como el número de recepción y como encender las luces de la habitación. ##### FRANCISCO Stayed 1 night in Oct 2024 ### 8/10 Good #### MASAAKI 24 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities メンバーサービスが充実してます。 タブレットで注文等が出来るのも良いと思います。 ##### MASAAKI Stayed 1 night in Aug 2024 ### 10/10 Excellent #### ふうき 29 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 設備が整っていて、ビールサーバーがあったりと楽しめるホテルでした‪‪❤︎‬ ##### ふうき Stayed 2 nights in Mar 2024 ### 8/10 Good #### FENGTUNG 26 Nov 2023 Liked: Cleanliness, staff & service, amenities 英語較難溝通。 ##### FENGTUNG Stayed 1 night in Nov 2023 ### 2/10 Terrible #### KWOK YIU 11 Nov 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### 不會入住! 给人被軟禁的感覺!出門口的自由都沒有!因長時間沒有人入住,連飲水都有味!永不入住! ##### KWOK YIU Stayed 1 night in Nov 2023 ### 10/10 Excellent #### ともこ 15 Jun 2022 Liked: Staff & service, amenities, property conditions & facilities 12時チェックアウトが嬉しいです 泡風呂を2つ入れて欲しいです 次回は、違う部屋を利用してみたいです とても楽しい時間を過ごせて楽しませて頂いてます。ありがとうございます ##### ともこ Stayed 1 night in Jun 2022 ### 10/10 Excellent #### toshihiro 27 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 朝食無料、ウェルカムドリンクありなどサービスいっぱいのホテルでした。 ##### toshihiro Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller 20 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 空気清浄機までついていてコロナ対策がしっかりしていてとても良かった ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Noa 21 Oct 2025 ##### Noa Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### NAOYA 19 Apr 2025 ##### NAOYA Stayed 1 night in Apr 2025 ### 4/10 Poor #### ?? 8 Aug 2024 Disliked: Property conditions & facilities ##### ?? Stayed 1 night in Aug 2024 ### 8/10 Good #### Yuta 4 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Yuta Stayed 1 night in May 2024 ### 10/10 Excellent #### Frederick 4 Apr 2024 ##### Frederick Stayed 3 nights in Apr 2024 ### 4/10 Poor #### セイジ 9 May 2023 Liked: Staff & service Disliked: Cleanliness ##### セイジ Stayed 1 night in May 2023 ### 8/10 Good #### たけお 6 May 2023 ##### たけお Stayed 1 night in May 2023 ### 4/10 Poor #### Shunichi 19 Nov 2021 ##### Shunichi Stayed 1 night in Nov 2021 ### 6/10 Okay #### HIRAI 28 Feb 2021 ##### HIRAI Stayed 1 night in Feb 2021 ### 8/10 Good #### Hiromichi 16 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hiromichi Stayed 1 night in Dec 2020 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Hotels in Mykonos](https://www.expedia.co.uk/Mykonos-Hotels.d1707.Travel-Guide-Hotels) > > [Pendragon Country Cottages](https://www.expedia.co.uk/Camelford-Hotels-Pendragon-Country-House.h19292410.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [VOI Praia de Chaves Resort](https://www.expedia.co.uk/Boa-Vista-Hotels-VOI-Praia-De-Chaves-Resort.h3018337.Hotel-Information) > > [Sé Boutique Hotel](https://www.expedia.co.uk/Funchal-Hotels-Se-Boutique-Hotel.h19531083.Hotel-Information) > > [Trivelles Mayfair](https://www.expedia.co.uk/Stockport-Hotels-Trivelles-Mayfair.h15049260.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Kappa Resort](https://www.expedia.co.uk/Kassandra-Hotels-Kappa-Resort.h10486039.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Riad Africa](https://www.expedia.co.uk/Marrakech-Hotels-Riad-Africa.h4978629.Hotel-Information) > > [5 Star Hotels in Costa Smeralda](https://www.expedia.co.uk/5Star-Costa-Smeralda-Hotels.s50-0-d6049197.Travel-Guide-Filter-Hotels) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Atlantica Aegean Blue - All Inclusive](https://www.expedia.co.uk/Rhodes-Hotels-Atlantica-Aegean-Blue-All-Inclusive.h12591429.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Lonicera Premium](https://www.expedia.co.uk/Antalya-Hotels-LONICERA-PREMIUM.h40915426.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Castletown Hotel](https://www.expedia.co.uk/Thurso-Hotels-Castletown-Hotel.h1381660.Hotel-Information) > > [Crown Hotel Harrogate](https://www.expedia.co.uk/Harrogate-Hotels-Crown-Hotel-Harrogate.h7865201.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) ### Activities > [Things to do in Truro](https://www.expedia.co.uk/Things-To-Do-In-Truro.d182676.Travel-Guide-Activities) ### Packages > [Zambia Holidays](https://www.expedia.co.uk/Zambia.d199.Holidays-City-Breaks) > > [Mayrhofen Holidays](https://www.expedia.co.uk/Mayrhofen.d6341204.Holidays-City-Breaks)