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"Excellent service and amenities."

"The staff were very helpful & friendly. The breakfast was fresh & tasty. The property was very clean. "

"This was our family’s first time staying in Kyoto and I would come back again! The staff are super helpful and friendly! Loved the hot springs/onsen, breakfast was amazing and late night ramen snack! Amazing to have a cup of matcha or coffee to go in the morning to start the day! Would highly recommend!"

"Great"

"Amazing onsens and super friendly staff. The breakfast was the best breakfast I've ever had in my life. "

"Everything went really well. The kiosk that they want you to check in at, you have to pay a tax and it didn’t take my debit card for some reason. You needed a card with a PIN. We tried 3 different people on our party, and none of our cards worked. So we were scrambling trying to find the tax money in yen. It wasn’t expensive, I just wasn’t prepared for it. I hadn’t gone to an ATM to get more yen."

"Good"

"Clean and very well appointed room within walking distance of train station and shopping centre."

"The breakfast menu was fairly average, all pre-made and not that appetising (in my option). The staff were friendly and helpful enough, but the time to check in was very slow. One of the servers in the bar took our order then preceded to take other orders, and left us for a good 5 minutes sitting at the bar with nothing....so we left. Laundry facilities were good and inexpensive. The room were very very small and we were not able to unback our bags nor even place them where there they weren't in the way. Big negative. The position of the hotel was very good; close to Gion and good restaurants and other shopping. Probably the best aspect of our stay. "