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Upstairs Hotel

3.5 star property
Beachfront hotel for sun and fun

Choose dates to view prices

Photo gallery for Upstairs Hotel

Lobby sitting area
Lobby lounge
Medium Room, Street View | In-room safe, desk, soundproofing, cots/infant beds
Lobby
On the beach
Located in Ostend City Centre near the beach, Upstairs Hotel offers a vibrant atmosphere with an arcade/game room, library, bar, and in-room WiFi, perfect for business and leisure travelers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Free WiFi
The current price is £67
includes taxes & fees
14 Sept - 15 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Medium Room

Medium Room | In-room safe, desk, soundproofing, cots/infant beds

Medium Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
Satellite channels
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Medium Room, Street View

Medium Room, Street View | In-room safe, desk, soundproofing, cots/infant beds

Medium Room, Street View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
Satellite channels
  • 215 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Extra Large Room

Extra Large Room | In-room safe, desk, soundproofing, cots/infant beds

Extra Large Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
Satellite channels
  • 323 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Penthouse

Penthouse | In-room safe, desk, soundproofing, cots/infant beds

Penthouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
Satellite channels
  • 279 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room

Large Room | In-room safe, desk, soundproofing, cots/infant beds

Large Room

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
Satellite channels
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room, Street View

Large Room, Street View | In-room safe, desk, soundproofing, cots/infant beds

Large Room, Street View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
Satellite channels
  • 269 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Room

Small Room | In-room safe, desk, soundproofing, cots/infant beds

Small Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
Satellite channels
  • 150 sq ft
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Hertstraat 15, Ostend, 8400

What's nearby

  • Ostend Beach - 1 min walk - 0.0 miles
  • Casino Kursaal - 3 min walk - 0.2 miles
  • North Sea Aquarium - 7 min walk - 0.4 miles
  • Mercator Floating Museum - 12 min walk - 0.7 miles
  • Mariakerke Beach - 3 min drive - 1.2 miles

Getting around

  • Oostende Ravelingen - 9 min drive
  • Oostende Station - 14 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 12 min drive

Restaurants

  • ‪Lafayette - ‬2 min walk
  • ‪Histøires D'O - ‬1 min walk
  • ‪Koekoek - ‬2 min walk
  • ‪Loungebar Rood - ‬2 min walk
  • ‪Le Bord'Eau - ‬2 min walk

About this property

Upstairs Hotel

Hotel near Ostend Beach
Take advantage of a terrace, an arcade/games room and a library at Upstairs Hotel. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, a banquet hall and meeting rooms
  • A lift, a front desk safe and concierge services
Room features
All 96 rooms offer amenities, such as free WiFi, safes and sound-insulated walls.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, cots/infant beds and heating

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Balcony Room | 1 bedroom, minibar, free WiFi, bed sheets

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
9.6 out of 10, Exceptional, 125 reviews
The price is £67
includes taxes & fees
29 Sept - 30 Sept
Rosa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 20 for adults and EUR 13.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 16.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 13.5 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 13.50 for children
  • Pet fee: EUR 16.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Upstairs Hotel Ostend
Upstairs Ostend
Upstairs Hotel Hotel
Upstairs Hotel Ostend
Upstairs Hotel Hotel Ostend

Frequently asked questions

Is Upstairs Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 16.50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Upstairs Hotel?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Upstairs Hotel on 14 Sept 2025 start from £66.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Upstairs Hotel?

This hotel doesn't offer parking.

What time is check-in at Upstairs Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Upstairs Hotel?

Checkout is at 11 AM.

Where is Upstairs Hotel located?

Nestled on the beach, this Ostend City Centre hotel is within a 5-minute walk of Ostend Beach, Ensor Museum and Casino Kursaal. Statue of Marvin Gaye and Wapenplein Square are also within 5 minutes. Oostende Station is 14 minutes by foot.

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Upstairs Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 181 out of 341 reviews
Rating 8 - Good. 139 out of 341 reviews
Rating 6 - Okay. 14 out of 341 reviews
Rating 4 - Poor. 5 out of 341 reviews
Rating 2 - Terrible. 2 out of 341 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

8/10 Good

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time as a guest. The price/performance ratio is very good. The style of the rooms puts you in a good mood. We had a lot of fun. The staff is cheerful and up for any fun. Greetings from Jörg & Willi the tiny bulldog
Stayed 5 nights in Mar 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, very good facilities
Stayed 2 nights in Apr 2024

8/10 Good

Maik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the most the intereor, very special and comfortable.
Stayed 6 nights in Feb 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Upstairs hotel was a very stylish and fun hotel just steps from the beach. The staff was really friendly and helpful! One small point is if you do book one of the small/cheap rooms, they aren't easily accessible via the lifts. You will need to go down a couple of flights of stairs which can be tough with heavy luggage. Otherwise I highly recommend this hotel when staying in Ostend!
Stayed 1 night in Sep 2024

10/10 Excellent

Dr. Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.
Stayed 1 night in Feb 2023

2/10 Terrible

Laurent

Disliked: Cleanliness, staff & service, room comfort

Pay more for less

I booked at noon for the night. One hour later I receive a call that my payment was refused... In the train there was nothing I could do apart of paying at arrival... At the check in I had to pay 30 euro more... For a room where the shower is switching on every 5 minutes and a TV that switches off at the same pace... And to finish I be been awaken by a crazy cleaning machine ... What a hell
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times
Stayed 2 nights in Jul 2023

6/10 Okay

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider ist das Hotel durch seine Bauart zu hellhörig. Als wir dort waren auch ziemlich viel Krach nach Mitternacht durch Besucher
Stayed 3 nights in Aug 2025

8/10 Good

Tine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuk kindvriendelijk hotel. Nette, verzorgde kamers. Uitgebreidt ontbijt. Er was wel enorm veel lawaai in het hotel (omliggende kamers) tot een stuk in de nacht waardoor ik geen goede nachtrust heb ervaren.
Stayed 1 night in Aug 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Alles was dik in orde. We konden zelfs eerder op onze kamer.
Stayed 1 night in Jul 2025

6/10 Okay

Soechitadevi

Stayed 1 night in Jun 2025

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities
Ein tolles Hotel in zentraler Lage. Die Zimmer sind groß und stylisch eingerichtet. Rundum ein schöner Aufenthalt.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles prima

Alles prima uitzonder ontbijt dat de brood en viennoiseries zijn niet lekker, maar ik weet dat ze zullen veranderen binnekort...Dus een heel goed hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuk , hip en trendy hotel. Service met de glimlach.
Stayed 1 night in Mar 2025

10/10 Excellent

Leonidas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed atmosphere, great breakfast buffet
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leuk mooi hotel

Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk hotel

Heel mooi dit hotel. Geslaagd industrial project en overal vind je wel een gezellig hoekje. We hebben er van genoten. Klein puntje van kritiek: De lege glazen werden in de bar niet opgeruimd, alhoewel het niet superdruk was.
Stayed 1 night in Nov 2024