Title: Smile Hotel Shinosaka Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Smile Hotel Shinosaka Hotel with a restaurant, near Grand Front Osaka Mall ![Exterior](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/b67c18dc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/c3b23292.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Twin Room | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/4df7bd90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/76876ed8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/6134913c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near lively Dotonbori, Smile Hotel Shinosaka offers practical comforts. Guests can use laundry facilities, dine at the on-site restaurant, and access WiFi in their rooms. The 24-hour front desk provides assistance, and the lobby features a TV for casual viewing. 9.2 Wonderful ## Popular amenities - - - Parking available - 24/7 front desk - Laundry - Air conditioning £42 additional charges may apply 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=63847742&PinnedHotelID=63847742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=63847742&PinnedHotelID=63847742&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=63847742&PinnedHotelID=63847742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=63847742&PinnedHotelID=63847742&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=63847742&PinnedHotelID=63847742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=63847742&PinnedHotelID=63847742&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=63847742&PinnedHotelID=63847742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=63847742&PinnedHotelID=63847742&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Basic Double Room | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/49adf8ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 9.2 Wonderful 142 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Toilet with electronic bidet Shower/bath combination Hairdryer Private bathroom - 161 sq ft - Sleeps 2 - 1 Double Bed ![Basic Twin Room | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/4df7bd90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room 9.4 Exceptional 39 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Toilet with electronic bidet Shower/bath combination Hairdryer Private bathroom - Sleeps 2 - 2 Large Single Beds ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/d5eaefe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room【Non-Smoking】 10.0 Exceptional 1 review - Sleeps 2 ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/9ae17a10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room【Non-Smoking】 8.0 Very good 1 review - Sleeps 2 ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/18000000/17860000/17857400/17857390/5a73b8bc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel The Celestine Kyoto Gion Gion - Free WiFi - Restaurant - Air conditioning - Parking available 9.4 Exceptional 996 reviews £375 6 Nov - 7 Nov [](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-THE-CELESTINE-KYOTO-GION.h17857390.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/38000000/37240000/37235000/37234951/ea931fde.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Good Nature Hotel Kyoto Shimogyo Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 571 reviews £217 20 Nov - 21 Nov [](https://www.expedia.co.uk/Kyoto-Hotels-Good-Nature-Hotel-Kyoto.h37234951.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) Ad ![4 restaurants, breakfast, lunch, dinner served; Chinese cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27000/26999/a23438b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Miyako Hotel Kyoto Hachijo Minami Ward - Free WiFi - Restaurant - Breakfast available - Parking available 9.0 Wonderful 1,313 reviews £99 additional charges may apply 18 Nov - 19 Nov [](https://www.expedia.co.uk/Kyoto-Hotels-Miyako-Hotel-Kyoto-Hachijo.h26999.Hotel-Information?chkin=2025-11-18&chkout=2025-11-19&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57210000/57209100/57209082/9b2a2d7b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa Central Kyoto - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 109 reviews £1,093 additional charges may apply 5 Nov - 6 Nov [](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-The-Mitsui-Kyoto.h57209082.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) Ad ![11 restaurants, breakfast served, local and international cuisine](https://images.trvl-media.com/lodging/1000000/180000/178600/178548/fc462e3b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel New Otani Osaka Chuo - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 2,707 reviews £110 additional charges may apply 1 Dec - 2 Dec [](https://www.expedia.co.uk/Osaka-Hotels-Hotel-New-Otani-Osaka.h178548.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/22000000/21920000/21918600/21918553/w3837h2556x3y3-bc9f772e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Kyoto Station Shimogyo Ward - Restaurant - Air conditioning - Breakfast available - Business services 9.4 Exceptional 1,007 reviews £149 additional charges may apply 10 Nov - 11 Nov [](https://www.expedia.co.uk/Kyoto-Hotels-Daiwa-Royal-Hotel-Grande-Kyoto.h21918553.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/10000000/9780000/9777000/9776902/6f2dcf79.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Miyako City Kintetsu Kyoto Station Shimogyo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,029 reviews [](https://www.expedia.co.uk/Kyoto-Hotels-Miyako-City-Kintetsu-Kyoto-Station.h9776902.Hotel-Information?chkin=2025-11-18&chkout=2025-11-19&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/59000000/58800000/58795100/58795046/10a3d1ef.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fauchon Hotel Kyoto Shimogyo Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 222 reviews £334 additional charges may apply 1 Dec - 2 Dec [](https://www.expedia.co.uk/Kyoto-Hotels-FAUCHON-HOTEL-KYOTO.h58795046.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76500000/76497900/76497805/aa4e6ce4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### THE BLOSSOM KYOTO Shimogyo Ward - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 2,376 reviews £145 additional charges may apply 5 Nov - 6 Nov [](https://www.expedia.co.uk/Kyoto-Hotels-THE-BLOSSOM-KYOTO.h76497805.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) Ad ![Standard Twin Room, 2 Single Beds, Non Smoking (with 1 Extra bed) | Desk, blackout curtains, iron/ironing board, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/905200/905163/21704066_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Hotel Osaka Shinsaibashi Minami - Breakfast included - Free WiFi - Air conditioning - Laundry 8.4 Very good 589 reviews £69 10 Nov - 11 Nov [](https://www.expedia.co.uk/Osaka-Hotels-Comfort-Hotel-Osaka-Shinsaibashi.h905163.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=070afb98-5398-4808-8735-70e460addd46&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOsaka-Hotels-Smile-Hotel-Shinosaka.h63847742.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOsaka-Hotels-Smile-Hotel-Shinosaka.h63847742.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.72851%2C135.49745&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TsncvYst7EkPGExI7igxhK7zBVs=) 6-1-11 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011 #### What's nearby - Umeda Arts Theater - 3 min drive - 1.5 miles - Grand Front Osaka Mall - 3 min drive - 1.7 miles - Umeda Sky Building - 4 min drive - 1.9 miles - Osaka Station City - 4 min drive - 1.9 miles - Osaka Castle - 10 min drive - 3.5 miles #### Getting around - Nishinakajima-Minamigata Station - 4 min walk - Shin-Osaka Station - 10 min walk - Osaka (ITM-Itami) - 20 min drive #### Restaurants - ‪横浜家系 麺屋 昴 - ‬3 min walk - ‪道楽うどん 本店 - ‬2 min walk - ‪西中島 光龍益 - ‬1 min walk - ‪ステーキ ハンバーグのタケル 西中島本店 - ‬1 min walk - ‪らーめん鱗 西中島店 - ‬2 min walk ## About this property ### Smile Hotel Shinosaka Hotel near Dotonbori Smile Hotel Shinosaka provides amenities, such as laundry facilities and a restaurant. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk - A lift, a vending machine and luggage storage - Multilingual staff, smoke-free property and a TV in reception - Guest reviews say great things about the helpful staff and location Room features All 197 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property. More amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with toilets with electronic bidets and shower/bath combinations - Flat-screen TVs with cable channels - Fridges, heating and limited housekeeping ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/10000000/9560000/9555400/9555331/fdb17302.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYSTAYS Shin Osaka Conference Center Yodogawa - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.6 Good 1,032 reviews £34 additional charges may apply 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=9555331&PinnedHotelID=9555331&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/7890ef9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JR WEST GROUP VIA INN SHINOSAKA WEST Yodogawa - Free WiFi - Air conditioning - Breakfast available - 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10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=19790488&PinnedHotelID=19790488&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/94000000/93690000/93689000/93688961/d8bbe109.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Osaka Namba Namba - Breakfast included - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 2,653 reviews £57 additional charges may apply 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=93688961&PinnedHotelID=93688961&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (JPY 2,000 per night) - Limited on-site parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children - A restaurant ### Things to do - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Shared microwave - Vending machine ### Guest services - Housekeeping (weekly) - Multilingual staff ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Electric kettle - Refrigerator - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Desk - Electrical adapters - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 1200 for adults and from JPY 1200 for children - Self-parking fee: JPY 2000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Smile Hotel Shinosaka Hotel Smile Hotel Shinosaka Osaka Smile Hotel Shinosaka Hotel Osaka ## Frequently asked questions ### Is Smile Hotel Shinosaka pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Smile Hotel Shinosaka? > As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Smile Hotel Shinosaka on 9 Nov 2025 start from £42.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Osaka-Hotels-Smile-Hotel-Shinosaka.h63847742.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Smile Hotel Shinosaka? > Self-parking is available for JPY 2000 per night. Limited spots are available. ### What time is check-in at Smile Hotel Shinosaka? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Smile Hotel Shinosaka? > Checkout is at 11:00 AM. ### Where is Smile Hotel Shinosaka located? > Located in Yodogawa, this hotel is within 3 miles (5 km) of Umeda Arts Theater, Grand Front Osaka Mall and Hankyu Sanbangai. HEP Five Shopping Mall and Osaka Museum of Housing and Living are also within 3 miles (5 km). Nishinakajima-Minamigata Station is only a 4-minute walk and Higashimikuni Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Smile Hotel Shinosaka Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 669 8 - Good 282 6 - Okay 61 4 - Poor 10 2 - Terrible 9 ### 10/10 Excellent #### Michael 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and close to the train. Really nice hotel and staff. Great breakfast ##### Michael Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Majid 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and accommodating staff. ##### Majid Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Minjeong 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs are welcoming and very kind ##### Minjeong Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Leila 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were really nice, and the hotel clean and spacious. ##### Leila Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Scott 24 Jun 2025 Liked: Cleanliness, property conditions & facilities Great location. Great staff. Great accomodation. ##### Scott Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Gwen 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Easy communication.. Staff spoke English ##### Gwen Stayed 2 nights in Sep 2025 ### 8/10 Good #### Glen 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was nice, fairly simple but pleasant and quiet. Staff was welcoming and professional. The hotel is just a few minutes away from the Shin-Osaka station which made matters nice and convenient. Just a short walk between the hotel and station. ##### Glen Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Mykhailo 3 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great breakfast. New hotel ##### Mykhailo Stayed 1 night in Jun 2025 ### 8/10 Good #### Rachael 30 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only stayed 1 night as passing through the area, apart from occasionally hearing airplanes and metro it was a great stay, comfy and clean ##### Rachael Stayed 1 night in May 2025 ### 10/10 Excellent #### Mikko 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel close to metro line ##### Mikko Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sony 25 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Walking to Shin Osaka station is about 8-10 minutes but a little tougher when you have luggages with you. Overall is good; and I'll come back to stay again. ##### Sony Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Hon Fah 18 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is a short walk from Shin-Osaka station, although we more frequently used Nishi Nakajima Minamigata subway station to Umeda (2 stations away) and Namba. The room is generally bigger than most hotels in Umeda and Namba, and cheaper too. They adopt an eco-plan where the room will only be cleaned every 3 nights of stay, but no worries, they provide fresh towels everyday. There are certainly not as many shops and eateries in comparison to Umeda and Namba, but quite a handful on the other side of the subway station, including a couple of supermarkets and fast food restaurants. The hotel staffs are nice, and facilities include coin laundry, ice machine, vending machine etc. A few convenience stores near the hotel too. Didn't try their breakfast, no comment on that. We almost had our breakfast daily from Komeda Coffee nearby. Will consider staying at this hotel again, especially if we are using Shinkansen. ##### Hon Fah Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Jose 31 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Self checking was straightforward, sauna was good, staff (when available) is super helpful, I like that they are clear on what services they provide and what you should expect as a customer ##### Jose Stayed 2 nights in May 2025 ### 10/10 Excellent #### Andrea Giselle 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We LOVED our stay at Smile Hotel. It is our first time in Japan. From the services and amenities, everything was EXCEPTIONAL. We loved the helpful staff, even though they were not speaking english, we manage to communicate with the translator. I forgot an adapter for my laptop and I needed one as I was writing a final exam during my stay and they lended me one. I also needed a ethernet cable and I found one when I arrived. For western residents wondering about the bed sizes, we are a chubby couple and their double bed was more than enough for both of us. They have laundry with auto-detergent (meaning you don't need to add detergent as it has itself), they can provide you an iron at the front desk. I’ll just say that if you have any question about something you may need, don’t hesitate to ask them, they will answer you and if they can they will definitely help you too :) Thank you so much! We are looking forward to staying with you again! ❤️ ##### Andrea Giselle Stayed 4 nights in Oct 2025 ### 8/10 Good #### Conni 16 Jul 2025 Liked: Property conditions & facilities, room comfort #### Nothing fancy, but it works Ok stay. Nothing fancy and nothing extraordinary either with the service or the interior. But it works and the hotel is close to stations that’ll take you to either the city centre or further. I’m puzzled why the hotel has no coffee at all. I mean, I like green tea, but it would’ve been nice to be able to have coffee too. ##### Conni Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Suwannee 26 Jul 2025 Liked: Cleanliness 'Convenient location, clean, and safe. Most of the staff were friendly. During this trip, I stayed at four different hotels, and this was the only one where I had to request towels and a bath mat at the front desk. Drinking water was not provided, and guests were expected to bring their own trash bags out to the hallway. There also seemed to be an excessive number of staff at the front desk during the day. It might be more efficient to reduce the number of front desk staff and instead allocate resources toward providing basic amenities in-room. ##### Suwannee Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Verified traveller 14 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad hotel! Can't smile here! I booked a room for 4 people but the hotel just allows 2 people per room that i had to pay extra money for one more room. The attitude of the Japanese guy at the front desk (seem like the manager there) was not good. I had really bad experience here. Never come back again! ##### Verified traveller Stayed 1 night in Jul 2025 ### 6/10 Okay #### Victoria 19 Jul 2025 Liked: Cleanliness Disliked: Staff & service, amenities We stayed for 5 nights, initial check in was great. The staff at the front desk had a good level of English, but was reluctant to speak Japanese when I attempted to practice some basic phrases with them. Hotel has great links to both Osaka metro and the JR shinkansen line, but there's no shops or places of interest around the hotel so it felt quite isolated. Breakfast was extremely off-putting as my family and young son were watched the entire duration we were in the breakfast room and were then told breakfast was closed and we're hurried out. The majority of staff had limited English and communicated through a translation app, which was fine but a little more effort either in English or responding to my level of Japanese would have been appreciated. ##### Victoria Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Satoru 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても綺麗 ##### Satoru Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jan 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Hotel ist einfach eine 5/5. Die Metro verbindung zur Stadt ist weniger als 5 Minuten entfernt, man hat Shin-Osaka Station direkt vor der Tür, wodurch die Verbindung zu Kyoto direkt gegeben ist. Das Personal war Super Nett und haben immer direkt geholfen ##### Jan Stayed 14 nights in Oct 2025 ### 6/10 Okay #### YUMIKO 3 Nov 2025 Liked: Cleanliness タオルの品質が悪すぎるのが残念です。 ##### YUMIKO Stayed 2 nights in Oct 2025 ### 8/10 Good #### ?? 2 Nov 2025 Liked: Cleanliness, amenities 清潔感があって良かった。 ##### ?? Stayed 1 night in Oct 2025 ### 8/10 Good #### Rachelle 1 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was close to the train station and metro station. Area was quiet and clean. The hotel staff was friendly and accommodating. Room was small but clean. ##### Rachelle Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### CHIAHUI 1 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 早餐品項不算強，但該有的都有，每樣都夾，可以吃很飽。 機器現沖的玉米濃湯又香又濃。 電梯有三座，而且排程很有效率。 價格實惠，前台很專業又友善。 ##### CHIAHUI Stayed 5 nights in Oct 2025 ### 8/10 Good #### ジュン 30 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 綺麗だった。エレベーターの匂いは良くなかった。 ##### ジュン Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [STAY&GO Shinsaibashi](https://www.expedia.co.uk/Osaka-Hotels-Stay-Go-Shinsaibashi.h41678166.Hotel-Information) > > [Hotel Cordia Osaka](https://www.expedia.co.uk/Osaka-Hotels-Hotel-Cordia-Osaka.h18406432.Hotel-Information) > > [Citadines Namba Osaka](https://www.expedia.co.uk/Osaka-Hotels-Citadines-Namba-Osaka.h44458626.Hotel-Information) > > [HOTEL UNIVERSAL PORT VITA](https://www.expedia.co.uk/Osaka-Hotels-Hotel-Universal-Port-Vita.h22632329.Hotel-Information) > > [Holiday Inn Express Osaka City Centre - Midosuji by IHG](https://www.expedia.co.uk/Osaka-Hotels-Holiday-Inn-Express-Osaka-City-Centre-Midosuji.h32004586.Hotel-Information) > > [Agora Place Osaka Namba](https://www.expedia.co.uk/Osaka-Hotels-Agora-Place-Osaka-Namba.h4756871.Hotel-Information) > > [Dormy Inn Premium Namba Natural Hot Spring](https://www.expedia.co.uk/Osaka-Hotels-Dormy-Inn-Premium-Namba-Natural-Hot-Spring.h6438577.Hotel-Information) > > [Oriental Hotel Universal City](https://www.expedia.co.uk/Osaka-Hotels-ORIENTAL-HOTEL-UNIVERSAL-CITY.h68823132.Hotel-Information) > > [Zentis Osaka](https://www.expedia.co.uk/Osaka-Hotels-Zentis-Osaka.h53138469.Hotel-Information) > > [Hilton Osaka](https://www.expedia.co.uk/Osaka-Hotels-Hilton-Osaka.h1179.Hotel-Information) > > [Hotel Hankyu RESPIRE OSAKA](https://www.expedia.co.uk/Osaka-Hotels-Hotel-Hankyu-RESPIRE-OSAKA.h35881577.Hotel-Information) > > [THE LIVELY OSAKA HONMACHI](https://www.expedia.co.uk/Osaka-Hotels-The-Lively-Honmachi-Osaka.h37127750.Hotel-Information) > > [Candeo Hotels Osaka Namba](https://www.expedia.co.uk/Osaka-Hotels-Candeo-Hotels-Osaka-Namba.h17556477.Hotel-Information) > > [Holiday Inn Osaka Namba by IHG](https://www.expedia.co.uk/Osaka-Hotels-Holiday-Inn-Osaka-Namba.h2850247.Hotel-Information) > > [The Royal Park Hotel Iconic Osaka Midosuji](https://www.expedia.co.uk/Osaka-Hotels-The-Royal-Park-Hotel-Iconic-Osaka-Midosuji.h39192278.Hotel-Information) > > [Dotonbori Hotel](https://www.expedia.co.uk/Osaka-Hotels-The-Dotonbori-Hotel.h2537459.Hotel-Information) > > [HOTEL UNIVERSAL PORT](https://www.expedia.co.uk/Osaka-Hotels-Hotel-Universal-Port.h1843275.Hotel-Information) > > [Hotel Wing International Select Osaka Umeda](https://www.expedia.co.uk/Osaka-Hotels-Hotel-Wing-International-Select-Osaka-Umeda.h23127337.Hotel-Information) > > [HOTEL THE FLAG Shinsaibashi](https://www.expedia.co.uk/Osaka-Hotels-HOTEL-THE-FLAG-Shinsaibashi.h22442485.Hotel-Information) > > [Osaka View Hotel Honmachi](https://www.expedia.co.uk/Osaka-Hotels-Osaka-View-Hotel-Honmachi.h23127660.Hotel-Information) > > [Conrad Osaka](https://www.expedia.co.uk/Osaka-Hotels-Conrad-Osaka.h17310194.Hotel-Information) > > [APA Hotel Osaka Higobashi Ekimae](https://www.expedia.co.uk/Osaka-Hotels-APA-Hotel-Osaka-Higobashi-Ekimae.h3895692.Hotel-Information) > > [Hotel Relief Namba Daikokuchou](https://www.expedia.co.uk/Osaka-Hotels-HOTEL-RELIEF-Namba-Daikokuchou.h8369066.Hotel-Information) > > [RIHGA Royal Hotel Osaka, Vignette Collection by IHG](https://www.expedia.co.uk/Osaka-Hotels-RIHGA-Royal-Hotel-Osaka.h467062.Hotel-Information) > > [Resol Hotel Trinity Osaka](https://www.expedia.co.uk/Osaka-Hotels-Resol-Hotel-Trinity-Osaka.h44224601.Hotel-Information) > > [LIBER HOTEL OSAKA](https://www.expedia.co.uk/Osaka-Hotels-Liber-Hotel-At-Universal-Studios-Japan.h35057638.Hotel-Information) > > [Cross Hotel Osaka](https://www.expedia.co.uk/Osaka-Hotels-Cross-Hotel-Osaka.h6311.Hotel-Information) > > [Imperial Hotel Osaka](https://www.expedia.co.uk/Osaka-Hotels-Imperial-Hotel-Osaka.h45948.Hotel-Information) > > [The Royal Park Canvas - Osaka Kitahama](https://www.expedia.co.uk/Osaka-Hotels-The-Royal-Park-Canvas-Osaka-Kitahama.h31967640.Hotel-Information) > > [Granbell Hotel Osaka](https://www.expedia.co.uk/Osaka-Hotels-Granbell-Hotel-Osaka.h63848095.Hotel-Information)