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4.4
Excellent
Rating 5 - Excellent. 456 out of 793 reviews
5 - Excellent 58%
Rating 4 - Good. 263 out of 793 reviews
4 - Good 33%
Rating 3 - Okay. 50 out of 793 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 793 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 793 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, good service, cosy room!
Service staff were friendly and helpful with directions and recommendations, breakfast buffet food was amazing, hotel room is cosy and clean with bath tub. I loved my time here!
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff seemed to have above and beyond to accommodate me. Even going so far as escorting me to a separate coin laundromat outside the hotel so I could wash my clothes. However, I didn't care for the washing machines provided, in that I spent a good 5 hours trying to do my laundry and putting in money, to find the dryer function on their washer-dryer combo didn't seem to work. Everything's else was great. Thank you to the hardworking staff members of Sarasa Hotel.
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were great, breakfast was also delicious.
Stayed 2 nights in Feb 2020