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Mercure Tokyu Stay Osaka Namba

4.0 star property
Immerse in Osaka's vibrant streets or recharge at the on-site gym in this ideally situated, highly praised hotel.

Choose dates to view prices

In the heart of Osaka, Mercure Tokyu Stay Osaka Namba is a haven for shopping and relaxation. Guests can unwind at the on-site gym or indulge in local flavors at CENTRE M restaurant. With helpful staff, laundry facilities, and convenient vending machines nearby, this hotel near Dotonbori has everything you need.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
The current price is £120
additional charges may apply
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM

Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Mercure Tokyu Stay Osaka Namba pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 21 Jun 2026 start from £120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Tokyu Stay Osaka Namba?

This property doesn't offer parking.

What time is check-in at Mercure Tokyu Stay Osaka Namba?

Check-in start time: 2:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Mercure Tokyu Stay Osaka Namba?

Checkout is at 11:00 AM.

Where is Mercure Tokyu Stay Osaka Namba located?

Located in Minami, this hotel is within a 15-minute walk of Dotonbori and Namba Grand Kagetsu Theater. Kyocera Dome Osaka and Tsutenkaku Tower are also within 2 mi (3 km). Shinsaibashi Station is 7 minutes by foot and Namba Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 408 out of 648 reviews
Rating 8 - Good. 158 out of 648 reviews
Rating 6 - Okay. 59 out of 648 reviews
Rating 4 - Poor. 16 out of 648 reviews
Rating 2 - Terrible. 7 out of 648 reviews

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near dotonbori. Room was more spacious than the norm
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Exceptionally clean We were upgraded to room with washing machine and microwave which was very handy. Helpful staff
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! Close to everything and was clean, lots of amenities and staff was very friendly and helpful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good breakfast selection. Rooms a bit dark,
Stayed 2 nights in May 2026
Verified

10/10 Excellent

antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location!! Walkable to a few spots and very clean!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the dim lighting, it’s an great hotel in an excellent location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Oniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was impeccable, good location and multiple entrances make it convenient
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to the main shopping street and the famous running man sign. 15 walk to Namba station. The only reason I gave it 4 stars was because it was so dark. The rooms and hallways were dark and the lighting in the room was terrible for putting makeup on.
Level 2 Restaurant and bar
Outside of reception on the ground floor
Entrance to property. Bar at front reception desk down the back.
Stayed 4 nights in May 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are tiny, but clean. The staff was friendly and helpful. The hotel was very dark, poorly lit throughout, I guess it was part of the theme of the property. Breakfast was okay, but you sometimes had to wait for a seat.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was spectacular. Great location. Nice property. Rooms very nice but very dark. Beds nice. In room washer/dryer great but ours broke…but was repaired.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shane

Modern, clean,friendly staff, great location by two main train stations loved our time in this hotel
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities
Fantastic location and room
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Quyen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the room was clean.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

WILFRIDO

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, the toiletries are great, daily water bottle is great, great service both room and the front desk. Great location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very accommodating and clean. Great location!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Johei

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff, light switches were in weird places
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and has a really nice interior. Staffs’ are really professional. Air conditioning and the lights are perfect fine. The breakfast was fantastic. Also only a block away from the fanciest food/shop street in Osaka. There are so much convenient stores near by.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ying Lam

Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with this hotel and it offered baby bed for my 6-month old baby, the room is clean and the location of hotel is close to the train stations, the taxi station and the tourist attractions with many restaurant nearby.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

TIng Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room with washing machine in the room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities
Great location! Clean, friendly staffs
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great room, good space and tidy. Extremely close to dontonburi
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful, room was awesome… only wish could be on a higher floor
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Kind and helpful staff and very clean rooms.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Minou

Liked: Cleanliness, amenities, property conditions & facilities
Everything was convenient, and the place was clean and welcoming.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Room and the hotel were both very clean and the location is fantastic for doing day trips out of.
Stayed 7 nights in Nov 2025