Outdoor pool, pool loungers
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Reviews of Yuna Village Garden Resort

3 out of 5
Yuna Village Garden Resort
Kombo North, Old-Yundum, West Coast Region

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
They were accommodating, the rooms were nice. I would go back again. It’s just in the middle of know where and there are no paved roads to the hotel
Stayed 1 night in Nov 2021
Response from Charles Kassama on 10 Nov 2021
Thank you very much for your feedback! You are always welcome!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing service
Stayed 2 nights in Jul 2021
Response from Marketing Manager on 18 Jul 2021
Hi! Vi are very sorry for not being able to offer you the best service due to personal shortage on that day. Best Regards Modou Joof Marketing Manager Sweden

4/10 Poor

Cheryl

Disliked: Staff & service
Didn’t get our one night stay
They didn’t pick us up from the airport. Taxi couldn’t find the hotel and by 3am we gave up. They were not answering the phone. Haven’t returned email so didn’t even stay. Very poor show.
Stayed 1 night in Feb 2020
Response from Modou Joof on 1 Mar 2020
Hi! We are very sorry that you have gone through all that. We did not recieved any information that you would like to be pick up otherwise we would have been there to pick you up. We are very sorry and apologizing for the inconvenience. Best Regards! Marketing manager Sweden

10/10 Excellent

patrick chukwuneme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place
Stayed 4 nights in Oct 2019
Response from Modou Joof on 1 Mar 2020
Thank you very much for your comments and welcome back! Best Regards Modou Joof MD

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Yuna, again, frm Anna and Ams
Always lovely, thankyou again to Charles and all the Team
Stayed 1 night in Dec 2019
Response from Yuna Village Garden Resort Staffs on 26 Dec 2019
Hi Anna! Thank you very much! We are also happy to see you and Ams and you guys are also very welcome to us! Best Regards From: Yuna Village Garden Resort Staff

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Place
Stayed 21 nights in Aug 2019
Response from Yuna Staffs on 26 Dec 2019
You are always very welcome to us! Best Regards! Yuna Staffs

8/10 Good

Valerie

Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Le toilette n etait pas en bon etat ,pendant la douche on avait les pieds dans l eau sal ,
Stayed 2 nights in Mar 2019
Response from MJ on 27 Mar 2019
Dear Madame Gaye! We are apologising for the bad conditon of your toilet during your stay with us at the Yuna Village Garden Resort. We would look into the mattar and action would be taken as soon possible. Thanks for chossing Yuna Village Garden Resort and you are very welcome back! Regards Modou Joof Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyjątkowe miejsce za niewielkie pieniądze.
Od samego początku byliśmy zadowoleni z dokonanego wyboru: dobry kontakt mailowy z właścicielem, zgodnie z opisem mieliśmy darmowy transport z lotniska, dobre śniadania, przemiła obsługa obsługa na miejscu, piękny basen. Minusy: błędna lokalizacja obiektu zaznaczona na mapach googl'a, awaria wi-fi - ale może mieliśmy pecha:), zbyt miękkie łózka. Ale nie było dla nas bardzo uciążliwe.
Stayed 2 nights in Jan 2019
Response from Modou Joof, Managing Director on 17 Feb 2019
Hej! Thanks you very much för staying st our Resort and sorry för the Wifi inconvieneance. The problem is now been fixed. Thanks for your feedback. You Always welcome! Regards Modou Joof Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Etwas abgelegen, aber guter Transferservice überallhin. Sehr familiär, super Essen, WLAN. Gerne wieder.
Stayed 9 nights in Dec 2018
Response from Modou Joof, Managing Director on 20 Feb 2019
Thanks for the information and action have been taken. Have a great day and you are always welcome to us! Regards Modou Joof