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Queensway Hotel, Sure Hotel Collection by Best Western

Photo gallery for Queensway Hotel, Sure Hotel Collection by Best Western

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Queensway Hotel, Sure Hotel Collection by Best Western

Queensway Hotel, Sure Hotel Collection by Best Western

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
147-149 Sussex Gardens, London, England, W2 2RY

Explore the area

  • Popular LocationKensington Gardens7 min walk
  • Popular LocationOxford Street13 min walk
  • Popular LocationMarble Arch15 min walk
  • AirportLondon (LHR-Heathrow)28 min drive

Choose dates to view prices

About this area

London

Queensway Hotel, Sure Hotel Collection by Best Western is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near a metro station. Marble Arch and Baker Street are local landmarks, and travellers looking to shop may want to visit Oxford Street and Park Lane. Madame Tussauds Wax Museum and ZSL London Zoo are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Paddington Underground Station is 3 minutes on foot and Lancaster Gate Underground Station is 7 minutes.

What's nearby

  • Hyde Park - 6 min walk
  • Kensington Gardens - 7 min walk
  • Oxford Street - 13 min walk
  • Marble Arch - 15 min walk
  • Baker Street - 17 min walk

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • San Marco - 2 min walk
  • Ya Hala - 3 min walk
  • Noor Jahan - 3 min walk
  • Salt & Honey - 3 min walk
  • The Victoria - 3 min walk

About this property

Queensway Hotel, Sure Hotel Collection by Best Western

Victorian London hotel in London City Centre with 24-hour front desk
Dry cleaning, a 24-hour front desk and express check-in are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff are on-site. All 42 rooms feature modern comforts such as TVs with digital channels, plus free WiFi and free wired Internet. Other amenities available to guests include coffee makers, hairdryers and safes.
Queensway Hotel, Sure Hotel Collection by Best Western offers 42 forms of accommodation with a safe and coffee/tea makers. Televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 8.95 per person

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Hindi
  • Urdu

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 8.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards; cash is not accepted

Property is also known as

Hotel Queensway
Queensway Hotel
Queensway Hotel London
Queensway London
Queensway Hotel London, England
Queensway Hotel Sure Hotel Collection by Best Western
Queensway Hotel, Sure Hotel Collection by Best Western Hotel
Queensway Hotel, Sure Hotel Collection by Best Western London

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 102 out of 970 reviews
5 - Excellent 11%
Rating 4 - Good. 361 out of 970 reviews
4 - Good 37%
Rating 3 - Okay. 338 out of 970 reviews
3 - Okay 35%
Rating 2 - Poor. 126 out of 970 reviews
2 - Poor 13%
Rating 1 - Terrible. 43 out of 970 reviews
1 - Terrible 4%

3.5/5

Cleanliness

3.5/5

Staff & service

3.4/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Stayed 4 nights in Nov 2019

1/5 Terrible

Business traveller
Disliked: Property conditions & facilities, room comfort
Room was in the attic, couldn’t turn the heating down and room was really hot; bathroom was tiny - the sink was in my lap when I used the toilet!
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! The room was spotless clean.
Stayed 3 nights in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/5 Good

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020