Title: EM Wellness Kurashino Hakko Lifestyle Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # EM Wellness Kurashino Hakko Lifestyle Resort Hot springs hotel connected to the convention centre in Kitanakagusuku with 2 hot tubs ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/2152b5d5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/2db647d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/194c8ea2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room (Courtyard View) Non Smoking | Balcony view](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/11256f69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee shop](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/3cc0b6fe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies EM Wellness Kurashino Hakko Lifestyle Resort near American Village offers a quiet escape. Guests can play golf, rejuvenate in the sauna and steam room, enjoy reflexology and massage services, and dine at two Japanese restaurants. WiFi is available for connectivity. 8.4 Very good ## Popular amenities - - - Bar - Hot tub - Parking included - 24/7 front desk £72 24 Nov - 25 Nov ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=4532602&PinnedHotelID=4532602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=4532602&PinnedHotelID=4532602&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4532602&PinnedHotelID=4532602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4532602&PinnedHotelID=4532602&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4532602&PinnedHotelID=4532602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4532602&PinnedHotelID=4532602&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4532602&PinnedHotelID=4532602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4532602&PinnedHotelID=4532602&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Standard Double Room (Courtyard View) Non Smoking | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/d195154d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (Courtyard View) Non Smoking 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Blackout curtains - 323 sq ft - Sleeps 3 - 1 Double Bed ![View from room](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/a1d04a48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (High Floor, Wide View) Non Smoking 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Blackout curtains - 355 sq ft - City view - Sleeps 4 - 2 Large Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/a0638e37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Wide View) Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Blackout curtains - 355 sq ft - City view - Sleeps 4 - 2 Large Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/503c7e3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (City View) Non Smoking 7.0 Good 2 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Blackout curtains - 333 sq ft - City view - Sleeps 4 - 2 Large Single Beds ![Standard Room (Courtyard View) Non Smoking | Balcony view](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/11256f69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Courtyard View) Non Smoking 9.2 Wonderful 12 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Blackout curtains - 333 sq ft - Sleeps 4 - 2 Large Single Beds ![Ryukyu tatami Japanese room [Yukuru] Non Smoking | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/cf4d0017.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ryukyu tatami Japanese room \[Yukuru\] Non Smoking ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Blackout curtains - 344 sq ft - Sleeps 4 - 4 Single Futons ![Junior Suite (City View) Non Smoking | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/5000000/4540000/4532700/4532602/8441fcc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (City View) Non Smoking ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Down duvet Separate bedroom Blackout curtains - 710 sq ft - 1 bedroom - City view - Sleeps 8 - 2 Large Single Beds and 2 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOkinawa-Hotels-EM-Wellness-Resort-Costavista-Okinawa-Hotel-Spa.h4532602.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOkinawa-Hotels-EM-Wellness-Resort-Costavista-Okinawa-Hotel-Spa.h4532602.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.30663%2C127.79466&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wniHxSkGUQ95gEjK2dv78tAEzs0=) 1478 Kishaba, Nakagami-gun, Kitanakagusuku, Okinawa-ken, 901-2311 #### What's nearby - Aeon Mall Rycom - 11 min walk - 0.6 miles - Chubu Tokushukai Hospital - 15 min walk - 0.8 miles - Stairway to Heaven - 3 min drive - 1.3 miles - Camp Foster - 3 min drive - 1.7 miles - American Village - 6 min drive - 3.2 miles #### Getting around - Urasoe-Maeda Station - 11 min drive - Naha (OKA) - 40 min drive #### Restaurants - ‪味噌らーめん専門店 麺場 田所商店 - ‬3 min drive - ‪Starbucks - ‬3 min drive - ‪リンガーハット イオンモール沖縄ライカム店 - ‬3 min drive - ‪KOI Thé イオンモール沖縄ライカム店 - ‬4 min drive - ‪つけ麺 舎楽 - ‬3 min drive ## About this property ### EM Wellness Kurashino Hakko Lifestyle Resort Upscale hotel near Aeon Mall Rycom Consider a stay at EM Wellness Kurashino Hakko Lifestyle Resort and take advantage of an adjacent golf course, an indoor public bath (no minerals) and a corner/local shop. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse. For some rest and relaxation, visit the sauna or steam room, and indulge in reflexology, aromatherapy or a detox wrap. The on-site restaurant, キタナカガーデン, offers breakfast, brunch and lunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and designer shops on-site. Other perks at this hotel include: - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and a banquet hall - Multilingual staff, wedding services and massage treatment rooms - Guest reviews give top marks for the helpful staff Room features All 195 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with toilets with electronic bidets and shower/bath combinations - 32-inch flat-screen TVs with digital channels - Balconies, fridges and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/2000000/1090000/1081500/1081406/d63758dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Okinawa Grand Mer Resort Yogi - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,000 reviews £41 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1081406&PinnedHotelID=1081406&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Maisonnette, Non Smoking | Individually decorated, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/36000000/35120000/35117400/35117378/7a0944e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rycom Family Resort Hotel Okinawa - Parking included - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 174 reviews £45 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=35117378&PinnedHotelID=35117378&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/20000/16600/16506/fd12267f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Okinawa NaHaNa Hotel & Spa Naha City Centre - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 2,286 reviews £57 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=16506&PinnedHotelID=16506&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/93000000/92730000/92726500/92726439/644b25a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REF Okinawa Arena by VESSEL HOTELS Yamachi - Pool - Spa - Free WiFi - Air conditioning 9.4 Exceptional 121 reviews £38 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=92726439&PinnedHotelID=92726439&HadPinnedHotel=true®ionId=-1&adults=2) ![Room amenity](https://images.trvl-media.com/lodging/1000000/20000/12000/11931/6490c871.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laguna Garden Hotel Oyama - Pool - Hot tub - Spa - Waterslide 8.8 Excellent 1,000 reviews £89 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11931&PinnedHotelID=11931&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/70000000/69810000/69805600/69805509/w2879h1440x1y0-55635503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Hotel Ginowan Oyama - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 333 reviews £47 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=69805509&PinnedHotelID=69805509&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/4000000/3560000/3558200/3558198/224ccff2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Okinawa Naha Matsugawa - Pool - Kids pool - Free WiFi - Restaurant 9.0 Wonderful 1,039 reviews £62 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3558198&PinnedHotelID=3558198&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Fusion cuisine, sea views ](https://images.trvl-media.com/lodging/43000000/42100000/42095400/42095363/1be7d587.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANA Crowne Plaza Resort Okinawa Uruma Hills by IHG Uruma - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 59 reviews £67 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=42095363&PinnedHotelID=42095363&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5080000/5075700/5075700/b78ea5ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yuinchi Hotel Nanjo Nanjo - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 1,003 reviews £63 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5075700&PinnedHotelID=5075700&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/68000000/67380000/67376500/67376405/8beb6a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oile By Dsh Resorts Chatan - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 394 reviews £33 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=67376405&PinnedHotelID=67376405&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free uncovered self parking on site - Free RV/bus/lorry parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 800 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Hosted evening meal available daily for a fee of JPY 4,000; reservation required - Snack bar/deli ### Restaurants on site - キタナカガーデン - 星ノ庭 - 暮らしの発酵DELI&CAFE ### Things to do - 18-hole adjacent golf course - 2 hot tubs - Books - Designer stores - Full-service spa - Golf carts - Golf clubhouse - Library - Piano - Sauna - Shopping - Steam room ### Family friendly - Grocery/convenience store - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Wedding services ### Business services - 743 square feet of conference space - Coworking space ### Outdoors - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Detox wraps - Facials - Hot stone massages - Hot tub - Public bath open from 6:30 AM - 10:00 PM - Public indoor bath (no minerals) - Reflexology - Sauna - Separate men/women areas in public bath - Spa open daily - Steam room - Thalassotherapy - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Front entrance ramp - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 2 buildings - 5 floors - At least 80% organic food - Banquet hall - Built in 1972 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Iron/ironing board on request - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 800 for children - Hosted evening meal: JPY 4000 - Facilities fee: JPY 1500 per person, per night and includes use of: sauna; hot tub The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Children under 18 years old are not allowed in the spa without adult supervision Guests with tattoos are not able to use the on-site public bathing facilities ### Property is also known as EM Okinawa EM Wellness EM Wellness Costavista EM Wellness Costavista Okinawa EM Wellness Okinawa EM Wellness Resort Costavista Hotel EM Wellness Resort Costavista Okinawa Hotel EM Wellness Resort Costavista Okinawa Hotel Kitanakagusuku EM Wellness Costavista Okinawa Kitanakagusuku EM Wellness Resort Costavista Okinawa Hotel Spa EM WELLNESS KURASHINO HAKKO LIFESTYLE RESORT Hotel EM WELLNESS KURASHINO HAKKO LIFESTYLE RESORT Kitanakagusuku ## Frequently asked questions ### Is EM Wellness Kurashino Hakko Lifestyle Resort pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at EM Wellness Kurashino Hakko Lifestyle Resort? > As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at EM Wellness Kurashino Hakko Lifestyle Resort on 24 Nov 2025 start from £71.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Okinawa-Hotels-EM-Wellness-Resort-Costavista-Okinawa-Hotel-Spa.h4532602.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at EM Wellness Kurashino Hakko Lifestyle Resort? > Self-parking is free at this property. ### What time is check-in at EM Wellness Kurashino Hakko Lifestyle Resort? > Check-in start time: 3 PM; check-in end time: 11:00 PM. After-hours check-in is not available. ### What time is check-out at EM Wellness Kurashino Hakko Lifestyle Resort? > Checkout is at 11 AM. ### Where is EM Wellness Kurashino Hakko Lifestyle Resort located? > Located in Kishaba, this spa hotel is 0.7 mi (1.2 km) from Aeon Mall Rycom and within 3 miles (5 km) of American Village and Camp Foster. Okinawa Arena is 2.6 mi (4.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## EM Wellness Kurashino Hakko Lifestyle Resort Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 372 8 - Good 344 6 - Okay 106 4 - Poor 29 2 - Terrible 15 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Yumi 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Smells good and great stuff and food ##### Yumi Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Abegail 23 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved and enjoyed our stay! The breakfast, sauna and spas were superb! ##### Abegail Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Koon Kit 3 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice food, spacious room, friendly staff ##### Koon Kit ### 4/10 Poor #### Robert 14 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities My family and I have been staying at the EM Resort for over the last 15 years however, the facility has aged considerably. The bidet in bathroom was broken, while the hot water faucet was pushing out cold water. The staff were polite, professional and provided great customer service. This resort requires a little “tender loving care” (TLC). We stayed one night (9/13) and it came with public bath (onsen) however was quite surprised to see the gaunbanyoku (stones) was not included with our stay. ##### Robert Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rebecca 29 Sept 2024 Liked: Amenities Excellent ! Love the onsen and location. ##### Rebecca Stayed 1 night in Sep 2024 ### 8/10 Good #### Dale 14 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfasts are excellent. The hotel is older but good value for money. ##### Dale Stayed 17 nights in Aug 2023 ### 10/10 Excellent #### Michael 26 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Great ##### Michael Stayed 1 night in May 2024 ### 10/10 Excellent #### Robert 10 Feb 2024 Liked: Amenities, property conditions & facilities A nice place to relax and enjoy the hot SPA ##### Robert Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Emma 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the breakfast. Absolutely delicious. ##### Emma Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Chun Wai 17 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff, quiet on the hill but near Aeon shopping mall, overall a very good experience. ##### Chun Wai Stayed 7 nights in Apr 2024 ### 10/10 Excellent #### Mark S 26 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the hot baths and the free washers/dryers. The breakfast was healthy and the staff were very friendly! ##### Mark S Stayed 5 nights in Jul 2023 ### 8/10 Good #### Brian 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great in hotel shops, food & pastries. Great breakfast buffet. They even had outside vendors come in. We really enjoyed most everything there. Major problem we had was the mattresses were terrible. Basically a spring frame with a half inch of material on it so you could feel the springs in it. They gotta change the mattresses. Then the a/c went out @ midnight. Didn’t have it checked since we were checking out. Also we got massages there. Different than a western massage. You keep your clothes on & they do pressure points. I thought it was still good but the others in the group didn’t enjoy it as much. ##### Brian Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### joanne 6 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Terrific breakfast ##### joanne Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Hector 13 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very accommodating and kind. Hotel gives off a peaceful vibe. Room was comfortable, beautiful view from room. Breakfast buffet was delicious. ##### Hector Stayed 11 nights in Sep 2023 ### 10/10 Excellent #### MAVENUS 6 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service and foods. Definitely coming back ☺️☺️☺️ ##### MAVENUS Stayed 3 nights in May 2023 ### 4/10 Poor #### Arcelia 30 Apr 2025 Liked: Staff & service Disliked: Cleanliness The lobby’s presentation is great. My experience with the rooms was not pleasant. The room smells dirty, the carpet is old and, dusty abd outdated ##### Arcelia Stayed 9 nights in Apr 2025 ### 6/10 Okay #### Joseph 14 Mar 2025 Liked: Staff & service, amenities Beds are extremely hard and old. Carpets around the property are very old, worn, and stained. Buffett is nice and they have an onsen, but did not try it out ##### Joseph Stayed 1 night in Mar 2025 ### 8/10 Good #### james 19 Mar 2023 Liked: Cleanliness, staff & service Organic approach to food and amenities ##### james Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Shaneika 21 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities This place is first class. I really enjoyed staying here. The facility smells like aromatherapy. I bought organic food and drink at the front deli. I booked a full body massage and it was fantastic. Was given tea and ice cream to cap off the experience. Great check in and out. Just wonderful. Very convenient to the mall and freeway. I would definitely stay here again ##### Shaneika Stayed 2 nights in Aug 2023 ### 4/10 Poor #### BO BING PETER 20 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities big but far, service is poor, not friendly to business traveller ##### BO BING PETER Stayed 1 night in Jan 2024 ### 6/10 Okay #### Helen 7 May 2025 Liked: Staff & service Disliked: Property conditions & facilities The staff is great, they are extremely helpful and friendly. Loved their service to the max. The property is too old and needs to be refurbished. The first room they gave me was stuffy and dusty (I could not see dust in the room but i kept sneezing and started feel unwell right after entering the room). But the amazing staff was kind enough to change my room as soon as i notified them. For some reason, the taxi drivers are unable to locate the hotel when the online address is given to them. I advice that their address be updated to one that can be located and should be written in Japanese as well on Orbitz and on the payment receipt. ##### Helen Stayed 2 nights in May 2025 ### 10/10 Excellent #### Theron 17 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely love this Wellness Center! Very relaxing and peaceful. The Spa is great and the breakfast had a lot of options that were healthy and filling. I highly recommend to come here when you need to decompress and treat yourself. The rooms are sufficient. One note: the bed mattresses are very firm. you can ask for a padding for your bed. Amazing customer service. Very attentive. Overall, excellent and I will be back again and again. ##### Theron Stayed 1 night in Dec 2023 ### 10/10 Excellent #### MASAHIKO 17 Nov 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities 客室のバスは 入ると床がポコポコと 出たり沈んでり 割れるのではないかと そこだけは 安心して お風呂に入れませんでした。 改善は難しいのでしょうか ##### MASAHIKO Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Machiko 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋も綺麗で広く、スパにはEMのクレンジングや洗顔も置いてありました。ミストサウナも気持ちよかったです。 ##### Machiko Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Isoko 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食を付け忘れて予約してしまったけど、すんなりと朝食付けられるようにご案内してくれました！ アメニティも地球と人に優しい物をチョイスしてくださっていて、手洗いやシャンプーが安心でした。 ##### Isoko Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [HM Gran Fiesta Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-HM-Gran-Fiesta-Hotel.h894257.Hotel-Information) > > [Paradisus Salinas Lanzarote – All Inclusive – Adults Only](https://www.expedia.co.uk/Teguise-Hotels-Paradisus-Salinas-Lanzarote.h869319.Hotel-Information) > > [Hotels in St Neots](https://www.expedia.co.uk/St-Neots-Hotels.d6130551.Travel-Guide-Hotels) > > [B&B Malahide](https://www.expedia.co.uk/Malahide-Bed-And-Breakfasts.d55023-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [All-Inclusive Hotels in Jordan](https://www.expedia.co.uk/Destinations-In-Jordan-All-Inclusive-Hotel.0-0-d90-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Spa Hotels in Hay on Wye](https://www.expedia.co.uk/Hay-On-Wye-Hotels-Spa-Hotels.0-0-d7763-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Sports Hotels in Las Vegas Strip](https://www.expedia.co.uk/Las-Vegas-Strip-Las-Vegas-Hotels-Adventure-Sport-Hotel.0-n800045-0-tAdventureSportHotel.Travel-Guide-Filter-Hotels) > > [Parkers House Bed & Breakfast](https://www.expedia.co.uk/Newtown-Hotels-Parkers-House-Bed-Breakfast.h22878573.Hotel-Information) > > [Sunprime Dogan Side Beach - Adults Only](https://www.expedia.co.uk/Side-Hotels-Sunprime-Dogan-Side-Beach-Adults-Only.h19110174.Hotel-Information) > > [Caravan Parks Westward Ho](https://www.expedia.co.uk/Westward-Ho-Caravan-Parks.d3000009368-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotels in Austin](https://www.expedia.co.uk/Austin-Hotels.d178234.Travel-Guide-Hotels) > > [Dream Apartments Adelphi Wharf](https://www.expedia.co.uk/Salford-Hotels-Dream-Apartments-Adelphi-Wharf.h58038464.Hotel-Information) > > [Hotels with Connecting Rooms in Paris](https://www.expedia.co.uk/Paris-Hotels-Hotel-With-Connecting-Rooms.0-0-d179898-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [Hotels in Villefranche-sur-Mer](https://www.expedia.co.uk/Villefranche-Sur-Mer-Hotels.d5574.Travel-Guide-Hotels) ### Flights > [Flights from Bristol (BRS) to Lisbon District (LIS)](https://www.expedia.co.uk/lp/flights/brs/lis/bristol-to-lisbon) > > [Flights from Exeter (EXT) to Swansea (SWS)](https://www.expedia.co.uk/lp/flights/ext/sws/exeter-to-swansea) > > [Flights from Delhi (DEL) to Bengaluru (BLR)](https://www.expedia.co.uk/lp/flights/del/blr/delhi-to-bengaluru) > > [British Airways Warsaw (WAW) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-frederic-chopin-to-heathrow/ba/waw/lhr) > > [Flights from London (LHR) to Pereira (PEI)](https://www.expedia.co.uk/lp/flights/lhr/pei/london-to-pereira) > > [Flights from Barcelona (BCN) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/bcn/ncl/barcelona-to-newcastle) > > [Flights from Edinburgh (EDI) to Bengaluru (BLR)](https://www.expedia.co.uk/lp/flights/edi/blr/edinburgh-to-bengaluru) > > [Flights from La Motte-Servolex (CMF) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/cmf/man/chambery-to-manchester) ### Cars > [Convertible Car Hire in Málaga](https://www.expedia.co.uk/Convertible-Car-Rentals-In-Malaga.d5261121-tConvertible.Car-Rental-Guide-Class) ### Activities > [Things to do in Lancaster](https://www.expedia.co.uk/Things-To-Do-In-Lancaster.d6057574.Travel-Guide-Activities) ### Packages > [Yorkshire Air Museum](https://www.expedia.co.uk/Yorkshire-Air-Museum-York.d6079287.Attraction) > > [Martinique](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/113/Martinique) ### General > [Visit Bernese Alps](https://www.expedia.co.uk/Bernese-Alps.dx6052373) > > [Visit Budapest](https://www.expedia.co.uk/Budapest.dx179994)