Galaxy Grand Hotel

Property class: 3.5

Choose dates to view prices

You can look forward to a terrace, a garden and a playground at Galaxy Grand Hotel. Free in-room WiFi is available to all guests, along with laundry facilities and a restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Balcony, Lakeside

A neatly arranged hotel room with a large bed, a nightstand, and a patterned carpet.

Double Room, Balcony, Lakeside

  • Lake view
  • 236 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

A bedroom with a bed, a desk, a chair, a mirror, a television, and a window with blinds.

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony, Lake View

A hotel room with a large bed, a wooden dresser, and a view of a body of water and greenery.

Deluxe Triple Room, Balcony, Lake View

  • Lake view
  • 2497 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Family Room

  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
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About the area

Nuwara Eliya is home to Galaxy Grand Hotel. Horton Plains National Park and Central Highlands of Sri Lanka reflect the area's natural beauty and area attractions include Pedro Tea Factory and Hakgala Botanic Gardens. Windsurfing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Nuwara Eliya travel guide
Map
82/1 Magasthota, Nuwara Eliya, 22200

What's nearby

  • A winding road through a mountainous landscape with a village and a valley shrouded in clouds.
    Lake Gregory
    1 min walk - 0.1 miles
  • A bar with wooden paneling, a bar counter, stools, and a seating area with a couch and chairs.
    Nuwara Eliya Golf Club
    5 min drive - 2.5 miles
  • A lush green tea plantation with terraced fields and a mountain in the background.
    Pedro Tea Factory
    8 min drive - 3.9 miles
  • A deer with antlers standing in a grassy field.
    Horton Plains National Park
    31 min drive - 17.7 miles
  • Lover's Leap Waterfall
    8 min drive - 3.7 miles

Getting around

  • Haputale Railway Station
    54 min drive

Restaurants

  • Cafe Noshers
    4 min drive
  • Barista
    3 min drive
  • Indian Summer Restaurant
    18 min walk
  • Grand Indian Restaurant
    4 min drive
  • Adman's
    4 min walk

About this property

Galaxy Grand Hotel

  • Property highlights
  • Consider a stay at Galaxy Grand Hotel and take advantage of a terrace, a garden and a playground. In addition to laundry facilities and a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and a front desk safe
  • Room features
  • All guest rooms at Galaxy Grand Hotel have comforts, such as 24-hour room service and fireplaces, in addition to amenities, such as premium bedding and free WiFi.
  • Extra amenities include:
    • Bathrooms with showers and bidets
    • TVs with cable channels
    • Balconies or patios, portable fans and daily housekeeping

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Frequently asked questions

Is Galaxy Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Grand Hotel?

Self-parking is free at this property.

What time is check-in at Galaxy Grand Hotel?

Check-in start time: noon; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Galaxy Grand Hotel?

Checkout is at 11 AM.

Does Galaxy Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Galaxy Grand Hotel located?

Situated in Nuwara Eliya, this hotel is within 2 miles (3 km) of Lake Gregory, Moon Plains Viewpoint and Galway Forest Reserve. Victoria Park and Assemblies of God Church Nuwara Eliya are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Galaxy Grand Hotel Reviews

7.6

Good

7.2

Cleanliness

6.4

Location

7.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved the hotel.

We are proud to be the first Vietnamese couple who stay 2 nights in this hotel. :) It was very new hotel, all the facilities were good. We had a warm welcome by friendly staff. Checking-in is quick & the room was excellent. It is spacious & all new equipments. We had a lake-view room & it is very beautiful seeing the lake with lot of fog like in the heaven. Breakfast & dinner were nice. I loved the ice-cream with fruit & nut for dessert on the 1st evening. Fried rice was beautiful. The receptionist always take care of us & very informative. They answered all the questions we asked, very helpful. In conclusion, this hotel is extremely excellent. Highly recommended for all off my friends & anybody who want to stay in Nuwara Eliya. This is your best choice.
Stayed 2 nights in May 2017
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

فقط الاطلاله حلوه غيره بح

لا يوجد مصعد لا يوجد واي فاي ضعيف اكلهم اعتبره غير موجود لكن بالقرب منهم مطعم هندي دقيقه مشي يسار الفندق وانته طالع منه
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place providing basic facilities. Friendly staff. Breakfast was limited but OK The location of his place is excellent with brilliant lake views
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

جيد

مريحة
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

omfort at a good price.

great one nighter
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great view of the lake

As of date, this is a relatively new hotel with adequate amendities. Rooms were well maintained - good comfy bed; clean bathroom; television, air conditioner and lights were working fine. Staff was polite and provided great service - they even prepared our breakfast in packed boxes on the day we set off at 5am. The hotel is located conveniently by the main road; there is a good Indian restaurant right next to it (worth a visit even though it is a bit pricey).
Stayed 1 night in Jan 2018
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Overpriced hotel with difficult access to toomd

This hotel has comfortable beds and an ok breakfast but that’s about all it’s got going for it. There are many dodgy stairs to get to reception then a weird ramp for the next level, then even more dodgier stairs from there. Our room was expensive and had a charming view over the neighbours washing and not the lake. We had to ask for a mini bar and soap. Staff are trying hard but just don’t cut it. It’s slso a Muslim run hotel so no alcohol served.
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER Urlaub

Ideal für Familien Urlaub!uns hat es perfekt gepasst und gefallen.
Stayed 4 nights in Oct 2017
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Lovely stay at Galaxy Grand

Nice good new property right on the lake. Rooms are fresh and everything is new. There is no lift. Travellers be wary of many mosquitoes in the room balcony but room remains insulated if you don't open the balcony door. It is due to the weather and presence lake. Also in the restaurant, there are number of flies which Hotel staff could not take care of. Besides this hotel excelled in all other departments.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ليس بذاك الروعة

افضل شي الاطلالة فقط الاكل سيئ جدا ازعاج لانه بجانب الطريق اخلاق الي فيه جميلة ومتعاونين
Stayed 4 nights in Sep 2017
Verified review

10/10 Excellent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a big deception!

the only positive thing to say: the staff is pretty friendly and helpful. everything else was just very bad and we were deceived, it was not at all how we expected. it's a new (or renovated?) "hotel" (actually it's more like a guesthouse). but it isn't in a very good condition. when I took my shower, the installation of the shower fell on me! also there are cables in the shower cabine?! the bathroom had an horrible smell that didn't go away. There is a lot of humidity in the hotel room. breakfast is very poor, really not food quality and very little choice. The location isn't very interesting as well. It really isn't a 3* and definitely not worth the price.
Stayed 1 night in Sep 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service

Grand hotel gran decepción

Hotel con una limpieza nula. El servicio es lento y se les olvida todo cuando pides alguna cosa. Lejos del centro y siempre tienes que moverte con tuk tuk. Sin calefaccion y tuvimos que pedir un calefactor electrico.
Stayed 3 nights in Sep 2017
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort

New hotel with room for improvement

This was a newly finished hotel but clearly not ready for paying guests. We had to ask three times for towels for the room, and when they did eventually come there was only one set and not two sets so we had to ask again for another set of towels. After a full day out touring the area we were upset to find that the room had not been made up or cleaned and also there was a bad drain smell. Although they apologised for not making up the room we felt they were very inexperienced in the hotel business and didn't know what was expected. As the awful smell could not be sorted they did provide an alternative room and helped us move our things. The staff seemed very young and had little knowledge of the surrounding area or indeed how much a tuk tuk should cost to get into the centre of the town. I am sure in time it will improve but for the time being I wouldn't recommend it. (Don't forget to bring a warm jumper and trousers as being so high up it does get cold especially in the evenings.)
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Puutteita

Tallelokero ja takka puuttuivat, vaikka näin varustelutaso ilmoitettiin. Samoin buffet aamiainen oli vain toisena aamuna. Lämmitystä ei ole, joten voi olla hiukan kylmä muuhun maahan verrattuna. Muuten siisti pikkuinen hotellli.
Stayed 2 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Manager was so impressive.We had a great stay in a new hotel.awesome building creations. My mom is a disabled person. The manager(Mohamed) was so adorable. He just became and helped to handle her. front desk staffs are so helpful especially atheef and gawdesh. Breakfast contains so many varieties. Taste and healthy breakfast. The was small issues in our rooms. But they solved the all problems quickly. Rooms were clean and creative. Excellent lake view.Good to see sunrise naturally. I definitely recommend this hotel. Thousand times better than seven stars hotel. I love you this hotel because staffs can understand guests feeling.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable manager

We had a great stay in a new hotel.awesome building creations. My mom is a disabled person. The manager(Mohamed) was so adorable. He just became and helped to handle her. front desk staffs are so helpful especially atheef and gawdesh. Breakfast contains so many varieties. Taste and healthy breakfast. There was small issues in our rooms. But they solved the all problems quickly. Rooms were clean and creative. Excellent lake view.Good to see sunrise naturally. I definitely recommend this hotel
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018