Nuevo Durango Holidays from £1,098

Everything was wonderful.

Me quede en abitacion 3 y quede enamorado del lugat el de recepción era un hombre muy attento y ayudo mucho

Quiet, relaxing, clean. Getting a little dated, but still a beautiful boutique resort. Staff at Siwa were kind and friendly. Onsite restaurant was the best I’ve ever had at a stay in Mexico - very much an amazing culinary experience for my husband and I!

Clean, cute, friendly place on a beautiful beach. We appreciated the small property (only 14 rooms), and the quiet vibe that allowed. Only downside to that is that the pool and lounge area was also very small, with only four loungers total. so, you hope for the other visitors to be out and about ;). The staff is very attentive and friendly, and the grounds are beautiful in the Tulum boho/rustic vibe. We also found the location to be great for great restaurants and shopping, and we walked to virtually everywhere we wanted to go (about a mile or two walk in either direction). We really loved our time here.

At first we were a little upset because when we checked in the decided to upgrade our 2 bedroom oceanfront rooms to VIP suites, this would have been fine but we were on a girls trip and each room needed to have two beds and the upgraded rooms were king size beds. They said that they had no other rooms available so we would have to take these rooms until they could get us put into new rooms the following day. We had paid extra for a birthday package so that was now going to be messed up in the rooms we were going to be moved to. We’re no longer the oceanfront rooms that we had paid extra for. With the Hotel staff, knowing that we were extremely upset and disappointed. They pulled a few strings and were actually able to get us into a villa and that was absolutely amazing. They went above and beyond and we are so appreciative and grateful.