Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by Philip from London, UK

OK for a one-night stopover

Posted 24-Feb-2016 on Hotels
We arrived at 9pm on Saturday night, and all the neighbourhood shops/restaurants appeared to be closed. We were hoping to have a supermarket nearby to buy food for the Sunday journey home. Overall, the hotel was decent enough but not as nice as other Novotels in Europe. Staff were friendly and responsive, which was a plus.
4out of 5
by Aude

This traveller left a rating score only Posted 09-Feb-2016 on Hotels
4out of 5
by A verified traveller

Perfect stop over.

Posted 31-Jan-2016
The hotel was a little hard to find as not visible from main road. We arrived very late and were made to feel very welcome. The modern room was very comfortable and had a great shower, our beds were comfortable and the children each had their own bed which meant no waking one another up! We didn't have breakfast as we had supplies with us, also I think the rate was quite expensive in comparison with the room rate. We would definitely use a Novotel again 👍
Comment from Hotel Management
08-Feb-2016 by Novotel Lens Noyelles, Hotel Management
Thank you very much for taking the time to post this comment. We are very pleased that you enjoyed your stay and the comfort of our rooms. We hope to have the pleasure of welcoming you again to the Novotel Lens Noyelles. Best regards.
4out of 5
by A verified traveller

Good hotel

Posted 15-Jan-2016 on Hotels
This was a short 1 night stay during a drive from Switzerland to the UK. The hotel was clean, rooms were big and overall a good environment. The hotel is in an area of shops and restaurants. We did not take any time to investigate what the local area had to offer and cannot comment further on that.
5out of 5
by Benoit

This traveller left a rating score only Posted 27-Dec-2015 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Nov-2015 on Hotels
5out of 5
by Terence from Southend on Sea

Posted 19-Nov-2015 on Hotels
A very comfortable stay with good hotel food, ideally located for shopping which is approx. 2 minute walk.
4out of 5
by Alan from Manchester

OK with reservations

Posted 13-Nov-2015 on Hotels
We've stayed here before and has been ok. This time there was building work going on with scaffolding outside our window with the the odd workman walking past - Not good. The Aircon wasn't working which in November is not normally needed, but as we had a warm spell it would have been nice to be cool!
3out of 5
by Alexander

Posted 13-Nov-2015 on Hotels
Hotel very difficult to find. The outside of the hotel is in total refurbishment. Nowhere can a hotel sign be seen! Customers should be warned about this
4out of 5
by sebastien

This traveller left a rating score only Posted 09-Nov-2015 on Hotels