Ratings based on 233 Verified Reviews

4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Horley

Great hotel

Posted 09-Oct-2017
Pros: Very comfortable . You can take your dog
Cons: Nothing I can think of
Location: Depends what you want. Opposite is the biggest Auchon supermarket I have ever seen.
We used this Hotel during a visit to the 1st World War locations. Easy to find. A good experience. Staff great. Has a great breakfast and a great restaurant for evening meals. Will use it again
Comment from Hotel Management
14-Oct-2017 by General manager, Hotel Management
Dear John, Thank you for this amazing comment about your stay with us ! Your satisfaction is our best reward. We are pleased to read that you enjoyed the comfort of our room, and the quality of our breakfast and restaurant. We have shared your review with all of our teams and it has been welcomed with a real pride. We hope to see you again very soon at the Novotel Lens Noyelles. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveller from suffolk

Great hotel, close to shops for your duty free

Posted 07-Sep-2017
Great hotel, the only negative thing was the price of drinks at the bar, €7.50 for a 3/4 pint of Heineken was a bit much, we had two lagers and two soft drinks and that was €24, but otherwise it's a very nice hotel, child friendly and felt safe
Comment from Hotel Management
09-Sep-2017 by La Direction, Hotel Management
Dear Guest, Thank you for taking the time to share about your stay with us. We are pleased to read that you and your family enjoyed your stay. Regarding the bar we had transmitted your notes to the manager. We hope to see you again very soon at the Novotel Lens Noyelles. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Aug-2017
A Pleasant stay, nice garden to relax in. Spacious rooms with coffee making facility
Comment from Hotel Management
28-Aug-2017 by La Direction, Hotel Management
Dear Guest, Thank you for taking the time to share about your stay with us. We are pleased to read that you enjoyed your stay, and the swimming pool area. We have shared your review with all of our teams and it has been welcomed with a real pride. We hope to see you again very soon at the Novotel Lens Noyelles. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Aug-2017
Easy to find, convenient hotel if you are breaking your journey from the South back to the UK and are on an early shuttle the following day.
Comment from Hotel Management
28-Aug-2017 by La Direction, Hotel Management
Dear Guest, The team of the Novotel Lens Noyelles thank you for your comment. We are pleased to read that you and your family enjoyed your stay on your way back to the UK. We hope to have the pleasure to welcome you again in our hotel. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Child friendly

Posted 20-Aug-2017
Convenient location and good for kids as allowed more than one in the room for free. Hotel wasn't overbearing and was perfect for a stopover.
Comment from Hotel Management
24-Aug-2017 by La direction,, Hotel Management
Dear Ben, The team of the Novotel Lens Noyelles thank you for your comment. We are pleased to read that you and your family enjoyed your stay, and our location. We hope to see you again very soon. Sincerely,
4 out of 5
by Benjamin

Posted 17-Jul-2017 on Hotels
Comment from Hotel Management
16-Aug-2017
Dear Benjamin, We would like to thank you for taking the time to share about your experience at the Novotel Lens Noyelles. We are pleased to read that you enjoyed your stay. We hope to see you again very soon.
4 out of 5
by Christopher

Stopover

Posted 25-Jun-2017 on Hotels
one night stopover, all was fine, friendly staff
Comment from Hotel Management
16-Aug-2017
Dear Christopher, The team of the Novotel Lens Noyelles thank you for your comment. We are delighted to read that you appreciated the friendliness of our staff. We very much appreciate your compliments. We hope to have the pleasure to welcome you again in our hotel.
4 out of 5
by Matthew

1-night Business stay

Posted 20-Jun-2017 on Hotels
Good clean hotel. Friendly welcome and fast check-in. The room was spacious and well laid out, with a good-sized modern bathroom. The free WiFi was good enough for what I needed, and the breakfast was pleasant and freshly stocked. The hotel is on the site of an out-of-town retail park, with a large Auchan supermarket open until 9:00pm, so convenient if you need anything. There is also a self-service (only) petrol station next door to the hotel.
Comment from Hotel Management
16-Aug-2017
Dear Matthew, Thank you very much for taking the time to share about your experience with us. We are pleased to read that you enjoyed the comfort of our rooms, and the friendliness and helpfulness of our staff, as well as our location. Your satisfaction is our best reward. We hope to see you again very soon at the Novotel Lens Noyelles.
5 out of 5
by Christopher

A Little Gem in Hot Weather

Posted 16-Jun-2017 on Hotels
Stayed for one night on a cycling trip. Arrived at 15:00 and it was 37 degrees outside so the outdoor pool was extremely welcoming. Bar had a good selection of drinks and the staff friendly and helpful.
5 out of 5
by Richard

This traveller left a rating score only Posted 20-Feb-2017 on Hotels