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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.5/5 Wonderful
34 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Map

Explore the area

Popular LocationFine Arts museum10 min walk
Popular LocationMusee des Beaux-Arts10 min walk
Popular LocationValenciennes Golf20 min walk
AirportLille (LIL-Lesquin)40 min drive

Choose dates to view prices

  • Comfort Room (Cosy)

    4/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsComfort Room (Cosy)
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 334 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room
  • Exclusive Room (Privilège)

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsExclusive Room (Privilège)
  • Suite (Duplex)

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuite (Duplex)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Valenciennes

Located in Valenciennes, Royal Hainaut Spa & Resort Hotel is in the city centre and near the airport. Enjoy an event or a match at Stade Nungesser, and consider making time for Pure Aventure—a top attraction that's not to be missed.

Visit our Valenciennes travel guide
Map
Popular Location

What's nearby

  • Fine Arts museum - 10 min walk
  • Musee des Beaux-Arts - 10 min walk
  • Valenciennes Golf - 20 min walk
  • Stade Nungesser - 9 min drive
  • Pure Aventure - 17 min drive

Getting around

  • Valenciennes (XVS-Valenciennes Train Station) - 9 min walk
  • Lille (LIL-Lesquin) - 40 min drive

Restaurants

  • La Storia — 1 min walk
  • La Galerie — 1 min walk
  • Au Moulin des Délices - 2 min walk
  • Le Bistrot d'en Face - 4 min walk
  • Au petit resto - 4 min walk

About this property

Royal Hainaut Spa & Resort Hotel

Hotel with 2 restaurants, near Musee des Beaux-Arts
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, 2 bars/lounges, a 24-hour fitness centre and massage/treatment rooms are on-site. All 79 rooms feature thoughtful touches such as espresso makers and slippers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and coffee/tea makers.
Royal Hainaut Spa & Resort Hotel offers 79 forms of accommodation with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include slippers and complimentary toiletries.

This Valenciennes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Spa by Royal Hainaut has 8 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 18 for adults and EUR 9 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • In-room childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • 8 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 9 for children (approximately)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Royal Hainaut Spa & Resort
Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa & Resort Hotel Hotel Valenciennes

Frequently asked questions

Can I cancel my reservation for free at Royal Hainaut Spa & Resort Hotel and receive a full refund?
Yes, Royal Hainaut Spa & Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Hainaut Spa & Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royal Hainaut Spa & Resort Hotel?
As of 8 Aug 2020, prices found for a 1-night stay for 2 adults at Royal Hainaut Spa & Resort Hotel on 12 Aug 2020 start from £119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.
Is this hotel pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much is parking at this property?
Royal Hainaut Spa & Resort Hotel doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
Located in the heart of Valenciennes, this spa hotel is within 1 mi (2 km) of Musee des Beaux-Arts and Stade Nungesser. Pure Aventure and Avesnois Regional Nature Park are also within 9 mi (15 km). Valenciennes (XVS-Valenciennes Train Station) is 9 minutes by foot and Valenciennes Station is 9 minutes.

Guest reviews

Overall score and ratings for Royal Hainaut Spa & Resort Hotel

4.5
Wonderful
5 - Excellent
22
4 - Good
8
3 - Okay
3
2 - Mediocre
1
1 - Poor
0
4.6
Cleanliness
4.3
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Room

It was by far the best room I have ever stayed in. AMAZING!!!!

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design. The pool and spa are fabulous. Overall a fantastic hotel with super facilities and a great destination.

Stayed 4 nights in Jan 2020

3/5

  • Liked: Property conditions & facilities, room comfort
  • Disliked: Staff & service
3rd time not a charm

Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, the only problem - all restaurants close at 10.30. It would be also nice to have a bathrobe in the room.

Stayed 3 nights in Aug 2019