- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Room
It was by far the best room I have ever stayed in. AMAZING!!!!
Stayed 1 night in Jan 2020
Photo gallery
Guest reviews
Wonderful
34 reviews
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Map
6 Place De L'Hôpital Général, Valenciennes
Explore the area
Fine Arts museum10 min walk
Musee des Beaux-Arts10 min walk
Valenciennes Golf20 min walk
Lille (LIL-Lesquin)40 min drive
Choose dates to view prices
Comfort Room (Cosy)
Photos of Comfort Room (Cosy)
Comfort Room (Cosy)
4/5 guest room ratingMore detailsRoom amenities
- 312 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
29 square metres m2
Layout – bedrooms
Internet – Free WiFi
Entertainment – Flat-screen TV with satellite channels
Food & Drink – Espresso maker, minibar, electric kettle and limited room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNon-Smoking
Superior Room
Photos of Superior Room
Superior Room
5/5 guest room ratingMore detailsRoom amenities
- 334 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
31 square metres m2
Layout – bedrooms
Internet – Free WiFi
Entertainment – Flat-screen TV with satellite channels
Food & Drink – Espresso maker, minibar, electric kettle and limited room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNon-Smoking
Exclusive Room (Privilège)
Photos of Exclusive Room (Privilège)
Exclusive Room (Privilège)
5/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Queen Bed
32 square metres m2
Layout – bedrooms
Internet – Free WiFi
Entertainment – Flat-screen TV with satellite channels
Food & Drink – Espresso maker, minibar, electric kettle and limited room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Wheelchair accessible
Non-Smoking
Suite (Duplex)
Photos of Suite (Duplex)
Suite (Duplex)
More detailsRoom amenities
- 646 sq ft
- Sleeps 3
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Queen Bed
60 square metres m2
Layout – bedrooms
Internet – Free WiFi
Entertainment – Flat-screen TV with satellite channels
Food & Drink – Espresso maker, minibar, electric kettle and limited room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNon-Smoking
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Valenciennes
Located in Valenciennes, Royal Hainaut Spa & Resort Hotel is in the city centre and near the airport. Enjoy an event or a match at Stade Nungesser, and consider making time for Pure Aventure—a top attraction that's not to be missed.
Visit our Valenciennes travel guideWhat's nearby
- Fine Arts museum - 10 min walk
- Musee des Beaux-Arts - 10 min walk
- Valenciennes Golf - 20 min walk
- Stade Nungesser - 9 min drive
- Pure Aventure - 17 min drive
Getting around
- Valenciennes (XVS-Valenciennes Train Station) - 9 min walk
- Lille (LIL-Lesquin) - 40 min drive
Restaurants
- La Storia — 1 min walk
- La Galerie — 1 min walk
- Au Moulin des Délices - 2 min walk
- Le Bistrot d'en Face - 4 min walk
- Au petit resto - 4 min walk
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
Food and drink
- Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 18 for adults and EUR 9 for children
- 2 restaurants
- 2 bars/lounges
- Room service available
Things to do
- 24-hour fitness centre
- Full-service spa
- Indoor pool
Family friendly
- Dry-cleaning service
- Indoor pool
- In-room childcare (surcharge)
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
Languages spoken
- English
- French
- Italian
- Spanish
Business services
- 11 meeting rooms
- Business centre
Outdoors
- Terrace
Spa
- 8 treatment rooms
- Massages
- Massage/treatment rooms
- Sauna
- Spa open daily
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Roll-in shower
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Climate control (heating)
- Linens
Bathroom
- Free toiletries
- Hairdryer (on request)
- Towels
Entertainment
- TV/satellite channels
- Flat-screen TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Minibar
More
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per night
Dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 18 for adults and EUR 9 for children (approximately)
- Pet fee: EUR 25 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
We should mention
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
Property is also known as
Royal Hainaut Spa & Resort
Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa & Resort Hotel Hotel Valenciennes
Frequently asked questions
Guest reviews
4.6
Cleanliness
4.3
Service and Staff
4.7
Amenities
4.8
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design. The pool and spa are fabulous. Overall a fantastic hotel with super facilities and a great destination.
Stayed 4 nights in Jan 2020
- Liked: Property conditions & facilities, room comfort
- Disliked: Staff & service
3rd time not a charm
Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.
Stayed 3 nights in Dec 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, the only problem - all restaurants close at 10.30. It would be also nice to have a bathrobe in the room.
Stayed 3 nights in Aug 2019
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