Title: Zenia Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6052742&destination=Proville%2C+Nord%2C+France&selected=3788930&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zenia Hotel & Spa Shoppers find the perfect balance between retail therapy and relaxation with an indoor pool, spa treatments, and fine dining all in one place ## Photo gallery for Zenia Hotel & Spa ![Pool - Zenia Hotel & Spa (Proville)](https://images.trvl-media.com/lodging/4000000/3790000/3789000/3788930/76fef0ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa - Zenia Hotel & Spa (Proville)](https://images.trvl-media.com/lodging/4000000/3790000/3789000/3788930/98c1e4cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Zenia Hotel & Spa (Proville)](https://images.trvl-media.com/lodging/4000000/3790000/3789000/3788930/5f3ace2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Zenia Hotel & Spa (Proville)](https://images.trvl-media.com/lodging/4000000/3790000/3789000/3788930/fa8ec48a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room | Premium bedding, in-room safe, desk, blackout curtains - Zenia Hotel & Spa (Proville)](https://images.trvl-media.com/lodging/4000000/3790000/3789000/3788930/e92c5113.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in a shopping district, Zenia Hotel & Spa offers a vibrant retreat with thoughtful amenities. Guests can book a massage, swim in the indoor pool, work out at the gym, or enjoy French cuisine at the restaurant. Free WiFi and welcoming staff ensure a pleasant stay. ## Reviews 8.0 Very good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=3788930&PinnedHotelID=3788930&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=3788930&PinnedHotelID=3788930&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=3788930&PinnedHotelID=3788930&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=3788930&PinnedHotelID=3788930&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=3788930&PinnedHotelID=3788930&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=3788930&PinnedHotelID=3788930&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=3788930&PinnedHotelID=3788930&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=3788930&PinnedHotelID=3788930&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Family Room ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3790000/3789000/3788930/7d5b819d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Blackout curtains Premium bedding Hairdryer - 431 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Luxury Room ![Luxury Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3790000/3789000/3788930/e92c5113.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room ### Highlights Soundproofed Air conditioning Connecting rooms available HDTV Blackout curtains Premium bedding Hairdryer Rainfall showerhead - 323 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3790000/3789000/3788930/7d5b819d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.8 Good 23 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Blackout curtains Premium bedding Hairdryer - 215 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Twin Room ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3790000/3789000/3788930/eccbd12f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Blackout curtains Premium bedding Hairdryer - 237 sq ft - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCambrai-Hotels-Zenia-Hotel-Spa.h3788930.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCambrai-Hotels-Zenia-Hotel-Spa.h3788930.Hotel-Information) ## About the area Located in Proville, Zenia Hotel & Spa is in a shopping district. German Cemetery on the Solesmes Road and Abbaye de Vaucelles are local landmarks, and the area's natural beauty can be seen at Avesnois Regional Nature Park and Scarpe-Escaut Regional Natural Park. Spend some time exploring the area's activities, including golfing. [Visit our Proville travel guide](https://www.expedia.co.uk/Proville.dx6052742) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.15017%2C3.21760&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R1PBiB90S9CasJHiowunQutsYQg=) CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267 ### What's nearby - Musée des Beaux-Arts de Cambrai 4 min drive \- 1.9 miles - Fine Arts Museum Cambrai 4 min drive \- 1.9 miles - Cambrai Cathedral 5 min drive \- 1.8 miles - Aristide-Briand Square 5 min drive \- 2.0 miles - City Hall of Cambrai 5 min drive \- 2.0 miles ### Getting around - Cambrai Station 9 min drive - Roissy - Charles de Gaulle Airport (CDG) 93 min drive ### Restaurants - Pub St Martin 5 min drive - palais impérial 5 min drive - Le Commerce 6 min drive - KFC 6 min walk - Le Garage Café 5 min drive ## About this property ### Zenia Hotel & Spa Hotel in a shopping district A shopping centre on-site, a bar and a gym are just a few of the amenities provided at Zenia Hotel & Spa. Free in-room WiFi and a conference centre are available to all guests. Other perks include: - Free self-parking - Buffet breakfast (surcharge), express check-out and a lift - Smoke-free property, multilingual staff and a table football - Guest reviews speak highly of the helpful staff Room features All guest rooms at Zenia Hotel & Spa offer perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and hairdryers - 24-inch HDTVs with digital channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/64000000/63490000/63484000/63483902/60130c57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B HOTEL Cambrai Proville - Pet-friendly - Parking included - Free Wi-Fi - Breakfast available 7.8 Good 84 reviews £47 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=63483902&PinnedHotelID=63483902&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (EUR 6.20 per person)](https://images.trvl-media.com/lodging/2000000/1630000/1628100/1628027/bdc1911c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premiere Classe Cambrai - Proville Proville - Pet-friendly - Parking included - Free Wi-Fi - Breakfast available 7.2 Good 347 reviews £37 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1628027&PinnedHotelID=1628027&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast (EUR 5.25 per person)](https://images.trvl-media.com/lodging/107000000/106290000/106289900/106289882/043ba39b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tip Hotel Cambrai Fontaine-Notre-Dame - 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Saint Nicolas Saint-Nicolas - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 7.8 Good 353 reviews £53 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1609487&PinnedHotelID=1609487&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=3788930&PinnedHotelID=3788930&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3788930,63483902,1628027,106289882,19364482) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 5.50 for children - A bar/lounge ### Restaurants on site - BAR ### Things to do - Billiards/pool table - Books - Foosball table - Gym - Shopping centre - TV in common areas ### Family friendly - Soundproofed rooms ### Conveniences - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Conference centre (3,767 square foot of space) - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 1 floor - Art Deco architecture - Banquet hall - Built in 2010 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 24-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:30 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Express check-out available ### Special check-in instructions The front desk is open Monday - Friday (6:30 AM - 9:00 PM) and Saturday - Sunday (7:00 AM - 9:00 PM) Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday: - Indoor pool - Sauna - Hot tub ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 6 per pet, per day Service animals are welcome, and are exempt from fees 1 total (up to 10 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 5.50 for children - Pet fee: EUR 6 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Zenia Hotel Spa Zenia Hotel Proville Zenia Proville Zenia Hotel Spa Zenia Hotel & Spa Hotel Zenia Hotel & Spa Proville Zenia Hotel & Spa Hotel Proville ## Frequently asked questions ### Is Zenia Hotel & Spa pet-friendly? ### How much is parking at Zenia Hotel & Spa? ### What time is check-in at Zenia Hotel & Spa? ### What time is check-out at Zenia Hotel & Spa? ### Where is Zenia Hotel & Spa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Zenia Hotel & Spa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 2.0 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 113 8 - Good 56 6 - Okay 44 4 - Poor 20 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Gay 7 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff very friendly. room spacious ##### Gay Stayed 1 night in Dec 2025 ### 8/10 Good #### arnaud 24 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good option for a stop over in cambrai Spa facility nice Breakfast also nice A bit far out in commercial zone than center ##### arnaud Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jacqueline 21 Feb 2025 #### Comfortable stay Our second stay & we enjoyed the large room, comfortable bed, & a swim in the indoor pool. The staff are very friendly, efficient & helpful. The check in time is 5pm. ##### Jacqueline Stayed 1 night in Feb 2025 ### 8/10 Good #### Joanna 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good. Spacious room, tea and coffee. 3 arm chairs. Large bed. Friendly service. Good breakfast. Unusual location in a shopping centre. Chinese buffet next door. Swimming pool out of action, but sauna and jacuzzi available. ##### Joanna Stayed 1 night in May 2025 ### 10/10 Excellent #### Kevin 7 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel to relax Lovely hotel & staff ##### Kevin Stayed 11 nights in Jul 2023 ### 6/10 Okay #### Rhodri 13 Mar 2025 Excellent food to be fair ##### Rhodri Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jacqueline 7 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great overnight stay. Very welcoming & efficient staff. A good sized room & shower room. A large comfortable bed. The swimming pool & sauna area is very nice. There’s a nice restaurant at the hotel & a Chinese restaurant next door. ![](https://a.travel-assets.com/ugc/hotel-reviews/10631F40BA7C1973202E855A7277770B285075811665143376484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacqueline Stayed 1 night in Oct 2022 ### 8/10 Good #### Verified traveller 20 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unusual Location It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised ##### Verified traveller Stayed 1 night in May 2023 ### 2/10 Terrible #### Verified traveller 26 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort A soulless place with a leaky aircon. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 8/10 Good #### James 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours. ##### James Stayed 1 night in Jul 2024 ### 8/10 Good #### rafael 5 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities No service all day and night ##### rafael Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Stéphane 2 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Odeur d'égout permanent dans la chambre ! Hôtel a l'abandon ! Choix de l'hôtel par rapport à l'accès au Spa: Piscine hs + sauna hs + 1 seule jacuzzi 4 places pour toute les personnes qui séjourné dans l'hôtel + un hammam qui fonctionne mal. Conclusion : établissement a fuir! Je me permet de vous demander un geste commercial. Cordialement ##### Stéphane Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Julien 4 Dec 2025 Liked: Cleanliness, staff & service, amenities Excellent rapport qualité/prix ! Très bon accueil, agréable et dynamique. Chambre (gamme confort) spacieuse et bien équipée. Et le spa à disposition dans le tarif de la chambre est un très gros plus ! ##### Julien Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Christophe 28 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bon accueil et chambre très confortable ##### Christophe Stayed 1 night in Nov 2025 ### 6/10 Okay #### Nathan 17 Nov 2025 Liked: Cleanliness Odeur pas très agréable dans les parties communes ##### Nathan Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Kevin 11 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Le personnel est adorable. Merci pour ce magnifique séjour grâce à eux. Le jacuzzi est top. À noter que la piscine est en maintenance ainsi que le second jacuzzi (malheureusement depuis mon dernier séjour, le troisième a été condamné) En revanche, cela ne m'a pas empêché de profiter de l'espace zen 😊 Je recommande !!! ##### Kevin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Michel 8 Nov 2025 Liked: Cleanliness, staff & service, amenities Personnel à l'écoute ##### Michel Stayed 1 night in Nov 2025 ### 6/10 Okay #### sampaio-coelho 3 Nov 2025 la piscine pas en service ##### sampaio-coelho Stayed 1 night in Oct 2025 ### 8/10 Good #### Paul 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Drôle d’endroit pour un hôtel, mais appréciable et avec une piscine ce qui est appréciable en pleine campagne. ##### Paul Stayed 1 night in Jun 2025 ### 6/10 Okay #### Ulla 23 Sept 2025 Liked: Cleanliness #### Receptionen vägde upp lite av den trista frukosten Vänligt bemötande vid incheckningen men tyvärr var poolen stängd (spahotell!). Frukosten var en etta; äggkokare men inga ägg (på förfrågan upptäckte servitrisen att det fanns några i köket), brödrost men inga rostebröd, ingen yoghurt, bara mjölk till alla söta flingor… Bestick saknades till ost och skinka, inga grönsaker. Dessutom ointresserade flickor vid disken. Dålig kontroll i rummet - några glödlampor borde ha bytts ut. ##### Ulla Stayed 1 night in Sep 2025 ### 6/10 Okay #### Anne-Marie 17 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel bien situé pour visiter la ville de Cambrai. Equipement spa correct et propre. Dommage que la carte de restauration soit aussi restreinte. ##### Anne-Marie Stayed 2 nights in Aug 2025 ### 6/10 Okay #### SALIM 19 Jul 2025 Liked: Staff & service #### Séjour aurait pu être sympa sans les contrariétés Nous avions réservé une chambre avec lit double màis aucune n'était prête on a dû attendre assez longtemps qu'il la préparent La chambre attribuée était en face du local électrique d'où émanait un bruit infernal toute la nuit Le petit déjeuner sympa La piscine intérieure le sauna et le jacuzzi un vrai plus ##### SALIM Stayed 1 night in Jul 2025 ### 4/10 Poor #### Guillaume 18 Jul 2025 Disliked: Staff & service, room comfort Séjour plutôt catastrophique : lenteur, on me donne une chambre sale et pas faite. Personnel pas tout à fait agréable et chambre juste moyenne qui frôle la correctionnelle. Ambiance bizzare. ##### Guillaume Stayed 1 night in Jul 2025 ### 6/10 Okay #### Andreas 18 Jul 2025 Disliked: Staff & service Kein qualifiziertes Personal, aber freundlich. Hotel und spa sind in die Jahre gekommen ##### Andreas Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Verified traveller 8 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sale, malhonnêteté sur les services et prix Arrivé à 16h30 chambre toujours pas prête Une fois dans la chambre elle était très sale (alors que venait d’être nettoyé) calcaire partout dans la salle de bain, abattant des toilettes cassées, etc… Concernant le spa, photo de 3 jacuzzi mais finalement que 2 réellement qui en plus ne fonctionne pas, la hammam est en « maintenance » le sauna ne chauffe pas… Finalement de « spa » il ne reste qu’une piscine qui n’est même pas chauffée 1 paire de serviette par personne, nous avons donc demandé une serviette supplémentaire à la réception qui nous a dit qu’elle nous l apportait tout de suite à la piscine… nous avons attendu 1h pour ne toujours pas avoir de serviette Nous avons pris une réservation à 80€ en paiement sur place, la reception nous demande de payer 99€, après l’avoir repris elle nous dis non 90€ vous avez raison… toujours pas… Le restaurant ne prends plus de commande après 20h30, le bar est fermé à 22h… Bref nous devions passé un moment détente, nous avons plus cherché à fuir l’hôtel en allant faire les magasins alentours ##### Verified traveller Stayed 1 night in Jul 2025 ### Expedia's Latest Trends ### Hotels > - 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