Hôtel de l'Univers

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Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Hôtel de l'Univers

Hôtel de l'Univers

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
3-5 Place de la Croix Rouge, Arras, Pas-de-Calais, 62000

Explore the area

  • Popular LocationNotre Dame Cathedral5 min walk
  • Popular LocationGrand Place8 min walk
  • Popular LocationArras War Cemetery15 min walk
  • AirportLille (LIL-Lesquin)40 min drive

Choose dates to view prices

About this area

Arras

Located in Arras, Hôtel de l'Univers is near a train station. Maison Robespierre and Wellington Quarry Museum are cultural highlights, and some of the area's activities can be experienced at Nautical Base of Saint-Laurent-Blangy and Arras Golf. Guests appreciate the hotel's central location.

What's nearby

  • Maison Robespierre - 3 min walk
  • Arras Hotel de Ville - 5 min walk
  • Notre Dame Cathedral - 5 min walk
  • Grand Place - 8 min walk
  • Arras War Cemetery - 15 min walk

Getting around

  • Arras Station - 8 min walk
  • Lille (LIL-Lesquin) - 40 min drive

Restaurants

  • Pizzeria Du Petit Théatre - 3 min walk
  • La marquise - 3 min walk
  • Le Carpe Diem - 3 min walk
  • Le Domaine de Chavagnac - 5 min walk
  • Au Bureau - 5 min walk

About this property

Hôtel de l'Univers

4-star hotel with free breakfast and business centre
This smoke-free hotel features a restaurant, a bar/lounge and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Hôtel de l'Univers offers 38 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Le Clusius
  • Le Saint Vincent

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Conference space (1937 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Turndown service

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Policies

Check-in

Check-in from 4:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 13 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 13 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger are not permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de L'Univers Arras
Hotel de L'Univers Arras
Najeti Hôtel l'Univers Arras
Najeti Hôtel l'Univers
Najeti l'Univers Arras
Najeti l'Univers

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 119 out of 298 reviews
5 - Excellent 40%
Rating 4 - Good. 130 out of 298 reviews
4 - Good 44%
Rating 3 - Okay. 31 out of 298 reviews
3 - Okay 10%
Rating 2 - Poor. 12 out of 298 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 298 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
"Non"
Poor attitude. Parking is NOT included. I selected 'Parking' in my hotel search for Arras because I knew we would arrive late and did not want to be searching for secure parking elsewhere. The hotel description states "Parking available". On arrival we were told we had not booked parking and that none was available. We could see was not the case as the 15 spaces had just 4 cars parked. We were 'allowed' to move the car to the front door to unload and then had to go and find street parking. The hotel was clean but very dated. In the morning, the car park was still the same with just 4 cars, and checked they would open the gates to let us in to load our luggage, but no! The woman on reception, who also happens to be a Director of the hotel, and her colleague insisted the car park was fully booked and so we would have to cart our bags out to the street. My wife speaks fluent French so nothing was lost in translation. The attitude was diabolical and the staff we dealt with should change job from 'front of house' because they do not have the words in their head to say "how can I help......" instead of "Non".
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness
Very nice and central great breakfast in our room
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean warm and comfortable. Excellent central location.
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019