Search Hotels with Room Service in Northwest El Paso

"Hot tub is broken. Staff reported no cook on site for dinner. 3 day stay. Room do not get cleaned, had to ask for clean towels and coffee"

"Room was out dated, beds were hard and very uncomfortable. Breakfast was not good tasting and very limited food items no fruit out no hotcakes or waffles "

"Very nice hotel. Has everything you would need. Nice bar and lounge area. Rooms are very nice and the staff was pleasant. "

"We were given a room with dirty sheets, trash in the trash cans and no working phone. We had to walk back down without belongings. We informed the person that checks us in and his response was as if he didn’t care, no apology at all! We informed him that we had pictures and he didn’t want to see them. We were given another room and it also felt dirty so we asked to cancel the booking. Now we need to wait to see when we get our money back. What a disappointment! "

"Used to be our favorite El Paso Hotel. Now: no free breakfast if you book through Expedia, they only clean your room every three days, if you’re staying several days, you have to set your trash cans in the hall for the staff to pick up, you have no place to hang your bath towels since the staff only cleans your room every three days and the staff seems to hate their jobs. I will be looking for another place to stay. Really sad."