Search Hotels with Gym in Northfield

"Wasn't extremely clean, breakfast was good "

"The staff was excellent extremely excellent and friendly The hotel was exceptionally clean, very clean. Loved it. The breakfast was awesome. Better continental breakfast than most places. The amenity that we didn’t like as we were at adult time with the hot tub downstairs by the pool and it did not work And the night staff that was on didn’t know much about the hot tub "

"Fun atmosphere "

"Room was clean, staff was very friendly and we appreciated not having to pay extra to park."

"Started out with a ten minute wait to check in. There was no parking in the front. Traveling as a solo lady had to park in the back wich was dark and there was not a near door. The closest door had me carrying my luggage up stairs. Im a 60 year old lady. The place was not your usual nice homey country Inn and suites it was showing it's ware. The toilet struggled to flush. The carpetting stained and dirty. The shower was handicapped with a shower seat that had obviously not been cleaned. No shelf in shower to put soap or anything. There were no towels stocked in the bathroom. When I called the front desk the person who answered said oh ok but didnt even offer any be brought up.( which would have been too late anyhow."

"Clean room with nice layout, especially washsink outside toilet/shower room. Staff was very friendly and helpful. Breakfast was good. Nice stay!"

"We had a reservation for several nights but ended up checking out after one night due to the extremely uncomfortable beds. I had reserved a room with 2 Queen beds but the beds were only doubles. The mattresses were very firm and unsupportive. My entire spine hurt from sleeping on this mattress and therefore I did not get any sleep. My husband experienced the same."

"A little older which was perfectly fine because its in a safe area with tons of shopping and food options. Not the fanciest but a place you can feel secure especially with children and/or pets. Very helpful staff."

"My recent stay at this property was deeply disappointing due to a severe lack of cleanliness, neglected maintenance, and unprofessional management. The room itself was in unacceptable condition: the TV didn't work, the bathtub was stopped up and visibly dirty, and the toilet looked like it hadn't been cleaned in a month. To make matters worse, the smoke alarms kept going off. When no staff bothered to investigate or fix the issue, I was forced to take the unit down myself just to get some peace in the room. The staff at check-in was as helpful as he could be given the fact he said he was new and didn't know how to check me into the computer while a night audit was going on. At first he said I would have to come back after 7am (it was just after midnight when I arrived) The rest of the staff were completely uninterested in their jobs, but the biggest issue was the management. When I went to the front desk to ask a random question, the manager's response was to immediately threaten me with a fire department fine rather than addressing the actual problem. She was pushy, loud, and constantly blamed third-party companies instead of taking accountability. Good management anticipates issues, calmly resolves them, and empowers their staff—they do not make excuses or burden guests with their internal problems. Overall, the hotel is severely neglected and customer service is nonexistent. This is simply not a place I would ever recommend or be proud to say I stayed at."