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"Sadly the spa pool was cold and murky and the following morning it was unavailable. We pay big prices to have these amenities and they are unavailable, very disappointing"

"I dont know"

"We had an early morning international flight. Location was perfect. Easy shuttle to the airport and collection upon our return. Vehicle conveniently parked on site."

"Very comfy bed!"

"Close to international airport"

"no commemt"

"Bar was not stocked, room was clean"

"We organised a one-night staycation and were unfortunately disappointed with the overall condition of the room. The couch was stained and overall cleanliness was terrible, the furniture felt outdated, and there was no dining table in the suite we booked. To make matters worse, the bathtub drainage wasn’t working properly, and the toilet flush button was also faulty. It was clear that the property hasn’t been maintained to the standard expected. The hotel looks impressive in the booking photos, but our experience did not reflect a true five-star level of quality. Sadly, based on this stay, I wouldn’t consider it a five-star experience."

"Great location right beside Spark Arena, and within easy walking distance to Britomart, and Queen Street. Comfy bed, but limited coffee & tea supplies. Reception team helpful but not particularly friendly. Yummy chicken burger via very prompt room service. Overall would stay again."