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"Not interested"

"The location is great, just on the edge of the commercial area for Nelson Bay, an easy 10minute walk (the walk back will be uphill though!). The staff were lovely and welcoming and the apartment plus the common areas (including the large pool) were very clean. The use of actual keys rather than swipe passes gives a good indication for the property. The apartment itself was tired and needs an update sooner rather than later. In order to have twin beds in the downstairs bedroom, the room needs to be set up in a way that the bedroom door is unable to be shut, there is a bed in the way. The hotwater in the downstairs bathroom was only luke warm (at best) for the duration of our stay, and the oven did not work. The shower in the other bathroom is above a spa bath so there is a big step required to get in & out of the shower and the bathrooms overall were very worn. "

"The room was spacious. The resort design was exquisite and exploding with great ambiance, especially, the landscape all around. The view from the balcony was refreshing (sighted a black swan early in the morning!) The Boathouse was so chic and classy. The spa pool was just perfect even for the kids to enjoy. Everything... It's just, Wow! "

"Great location. Spacious apartment. Friendly staff."

"Good for a stop over. Wouldn’t rave about it, as they didn’t even have our booking to begin with when we booked through WOTIF."

"The good thing is that the property is close to Nelson Bay. The amenities could be better. The bathroom did not have hot water which came as a surprise and this I realised after turning onbthe shower. "

"There were no in-room amenities beyond tea, coffee, and a kettle. As competitive bodybuilders, a microwave is essential, and I should have checked beforehand. Underground parking was full, so we parked in the outdoor lot, which had poor lighting in the rain, and mud tracked into the room on arrival. The air conditioning needs servicing—the filter was filthy, making it inefficient. The pillows were hard like straw, and the mattress lacked a topper. Additionally, a team member named James (Jamie) emailed my husband accusing him of stealing a cup and a chopping board. There isn’t even a toaster, so a chopping board isn’t a reasonable expectation. He also claimed he tried to call, but we were unavailable, even though we run a business and received calls all day. So, no, I won’t be returning or recommending this resort. On the positive side, the restaurant was lovely. The steak was divine, and the gluten-free pizza was excellent with no cross-contamination issues."

"We loved our stay. Great location, lovely staff, the rooftop is a bonus. "

"Clean room. Staff friendly"