Title: Mercure Centro Port Macquarie Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Centro Port Macquarie Luxury hotel with rooftop terrace and coffee shop/cafe ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/fab054d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/50b9672a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/aee4185d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, international cuisine](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/5c23bd8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/126bf30b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Centro Port Macquarie, in the heart of the shopping district, offers a rooftop terrace, on-site shopping, and international dishes at Restaurant Synergy. Relax in the garden, enjoy free WiFi, express check-in, and staff ready to assist with any needs. 8.4 Very good ## Popular amenities - Breakfast available - Parking available - Bar - Room service - Pool - Housekeeping £104 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1835031&PinnedHotelID=1835031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1835031&PinnedHotelID=1835031&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1835031&PinnedHotelID=1835031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1835031&PinnedHotelID=1835031&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1835031&PinnedHotelID=1835031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1835031&PinnedHotelID=1835031&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1835031&PinnedHotelID=1835031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1835031&PinnedHotelID=1835031&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Premium bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/ca15ff52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Balcony 8.8 Excellent 25 reviews ### Highlights Balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout curtains Eco-friendly toiletries Hairdryer Private bathroom - 388 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Premium bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/fccd184e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed, Balcony 8.8 Excellent 24 reviews ### Highlights Balcony or patio Air conditioning Flat-screen TV Sofa bed Premium bedding Blackout curtains Eco-friendly toiletries Hairdryer - 388 sq ft - Partial ocean view - Sleeps 4 - 1 Queen Bed and 1 Single Sofa Bed ![Premium bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/3a09334d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout curtains Hydromassage showerhead Eco-friendly toiletries Private bathroom - 484 sq ft - City view - Sleeps 4 - 1 King Bed ![Premium bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/50d85bf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 1 King Bed, Balcony (Twin available on request) 8.8 Excellent 3 reviews ### Highlights Balcony or patio Air conditioning Flat-screen TV Premium bedding Blackout curtains Eco-friendly toiletries Hairdryer Private bathroom - City view - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1835100/1835031/fccd184e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 King Bed (Spa) ### Highlights Balcony Air conditioning Flat-screen TV Premium bedding Blackout curtains Hairdryer Eco-friendly toiletries Electric kettle - Sleeps 6 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPort-Macquarie-Hotels-Mercure-Centro-Port-Macquarie.h1835031.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPort-Macquarie-Hotels-Mercure-Centro-Port-Macquarie.h1835031.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-31.43090%2C152.91000&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VOBrXfPNqwvTHAe0KhlArnIv2jc=) 103 William Street, Port Macquarie, NSW, 2444 #### What's nearby - St Thomas Anglican Church - 2 min walk - 0.1 miles - Glasshouse Cultural Centre - 3 min walk - 0.2 miles - Mid North Coast Maritime Museum Pilot Boat Shed - 7 min walk - 0.4 miles - Town Beach - 10 min walk - 0.6 miles - Flynns Beach - 2 min drive - 1.2 miles #### Getting around - Wauchope Station - 19 min drive - Port Macquarie, NSW (PQQ) - 11 min drive #### Restaurants - ‪Pancake Place - ‬3 min walk - ‪Sun Hing - ‬1 min walk - ‪Drury Lane Eatery - ‬3 min walk - ‪Fusion Seven - ‬3 min walk - ‪The Co. Cafe - ‬4 min walk ## About this property ### Mercure Centro Port Macquarie Luxury hotel in a shopping district You can look forward to a rooftop terrace, shopping on-site and a coffee shop/cafe at Mercure Centro Port Macquarie. The on-site international cuisine restaurant, Restaurant Synergy, offers breakfast, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services. You'll also find perks such as: - An outdoor pool - Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, a banquet hall and meeting rooms - A vegetable garden, a front desk safe and free newspapers - Guest reviews speak highly of the helpful staff Room features All 72 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and free newspapers. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hairdryers - Flat-screen TVs with premium channels - Wardrobes/cupboards, balconies and cots/infant beds ## Similar properties ![Outdoor pool, open 8:30 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/8000000/7040000/7035500/7035437/bec0d0bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mantra Quayside Port Macquarie - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 1,890 reviews £122 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=7035437&PinnedHotelID=7035437&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/870000/867100/867096/390b8ca0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Port Macquarie Port Macquarie - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 195 reviews £119 includes taxes & fees 30 Nov - 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Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 1,003 reviews £99 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=178950&PinnedHotelID=178950&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/1000000/30000/22800/22711/3224be8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palm Court Motor Inn Port Macquarie - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 843 reviews £112 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=22711&PinnedHotelID=22711&HadPinnedHotel=true®ionId=-1&adults=2) ![Waterfront Suite | Minibar, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/4000000/3960000/3954700/3954676/3ba58c8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Motor Inn Port Macquarie - Pool - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 1,004 reviews £103 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=3954676&PinnedHotelID=3954676&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Studio (1st Floor) | Desk, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1830000/1823900/1823813/5d03852c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Port Aloha Motel Port Macquarie - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 1,000 reviews £74 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1823813&PinnedHotelID=1823813&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Secured parking on site (AUD 10 per night) - Wheelchair-accessible parking available ### Food and drink - Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 32 for adults and AUD 15 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Restaurant Synergy ### Things to do - Outdoor pool - Shopping ### Family friendly - Cot (surcharge) - Laundry facilities - Outdoor pool ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Beach towels - Garden - In a nature reserve - Picnic area - Rooftop terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2007 - Comprehensive recycling policy - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Cot (surcharge) - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability Express check-out available ### Special check-in instructions The property charges 1.4 per cent for credit card payments The front desk is open daily from 7:00 AM - 9:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours), lockbox ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 30.0 per night. Cots (infant beds) are available for AUD 10.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately AUD 32 for adults and from AUD 15 for children - Secured self-parking fee: AUD 10.00 per night - Crib (infant bed) fee: AUD 10.0 per night - Rollaway bed fee: AUD 30.0 per night - Credit card charges are subject to a surcharge of 1.4 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia. ### Property is also known as Centro Port Macquarie Mercure Centro Port Macquarie Hotel Mercure Centro Hotel Mercure Centro Hotel Port Macquarie Mercure Centro Port Macquarie Mercure Port Macquarie Port Macquarie Mercure Mercure Centro Port Macquarie Hotel Mercure Centro Port Macquarie Port Macquarie Mercure Centro Port Macquarie Hotel Port Macquarie ## Frequently asked questions ### Does Mercure Centro Port Macquarie have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Mercure Centro Port Macquarie? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Centro Port Macquarie on 23 Nov 2025 start from £104.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Port-Macquarie-Hotels-Mercure-Centro-Port-Macquarie.h1835031.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Centro Port Macquarie pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Mercure Centro Port Macquarie? > Self-parking is available for AUD 10.00 per night. ### What time is check-in at Mercure Centro Port Macquarie? > Check-in start time: 2 PM; check-in end time: 9:00 PM. ### What time is check-out at Mercure Centro Port Macquarie? > Checkout is at 10 AM. ### Where is Mercure Centro Port Macquarie located? > Located in the heart of Port Macquarie, this luxury hotel is steps away from St Thomas Anglican Church and Port Macquarie Courthouse. Glasshouse Cultural Centre and Port Macquarie Museum are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Centro Port Macquarie Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 446 8 - Good 373 6 - Okay 123 4 - Poor 48 2 - Terrible 10 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Ross 16 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place to stay at Port Macquarie. ##### Ross Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rajneil 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location with undercover parking too (paid). ![View from the west side of the building looking over Port Macquarie. ](https://a.travel-assets.com/ugc/hotel-reviews/ff8a7d37-1f04-41c6-9889-610f156559ed-1751584662596.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rajneil Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Angelo 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, clean & modern rooms. ##### Angelo Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Roger 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable hotel. Enjoyable short stay ##### Roger Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Scott 28 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mercure Centro Port Macquarie It was a lovely overnight stay on a road trip. The staff were friendly and helpful. The room was clean and adequately equipped. ##### Scott Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Cynthia 6 Oct 2024 Stayed in this hotel for only one night but could not fault it. Staff nice and friendly, room very clean and well presented. Everyone was happy to help with any inquiries. Great stay ##### Cynthia Stayed 1 night in Oct 2024 ### 8/10 Good #### Lisa 24 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was good - a little water damage in the bathroom but overall very nice stay ##### Lisa Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Kylie 16 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Our room was upgraded without me even asking And able to park two cars secure for the price of one extremely friendly helpful staff. A great stay 🙏 ##### Kylie Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Ghaith 3 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Front desk team was helpful Clean and tidy Recommended ##### Ghaith Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Lucy 25 Sept 2023 Liked: Amenities Great location, within walking distance to shops restaurants and the beach. Staff were lovely, room was very clean, spacious and accommodating. Highly recommend if staying in Port Mac ##### Lucy Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Harry 12 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is conveniently located to shops and restaurants and the foreshore. ##### Harry Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Sharon 8 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it is quiet and in a convenient location. ##### Sharon Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Sarah 28 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay, staff were friendly and welcoming. Room was a good size and clean and tidy. Central location so easy to get to everything. ##### Sarah Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Hussain 3 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love staying here for a stopover in Port Macquarie. Great service from all the staff here. Very convenient location and reasonably priced. The hotel is starting to age but very well looked after. Would stay here again! ##### Hussain Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Lynda 29 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities I have stayed there before and would stay there again, staff very friendly, central to the shops, close to the Glasshouse Theatre so very convenient for shows etc. ##### Lynda Stayed 2 nights in May 2023 ### 4/10 Poor #### Stephen 1 Jan 2025 Disliked: Staff & service Had Breakfast on last morning there $32 each buffet poor quality and not much there . There was mould in the shower silicone ##### Stephen Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Kylie 16 Mar 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Overpriced.. it was dirty and way to much to pay for what it was ##### Kylie Stayed 3 nights in Mar 2022 ### 4/10 Poor #### Kris 4 Jul 2023 Liked: Cleanliness Disliked: Property conditions & facilities Unfortunately we spent a lot of money to stay here and were extemely disappointed. The bed was uncomfortable and the shower was luke warm AT BEST! Would not recommend for the hefty price. ##### Kris ### 4/10 Poor #### Graeme 13 Mar 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities My room was promoted as having a balcony - it faced a rooftop carpark. Curtains in the room were stained, and when I went looking for a tissue, there wasn't a box of tissues in the room. Overpriced. ##### Graeme Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Edward 21 Nov 2024 We arrived at the hotel for check-in, only to be told that no room was available, despite our confirmed reservation. This was incredibly disappointing, as we had made our booking well in advance and expected to have a room upon arrival. Due to this situation, we were unable to stay at the hotel and had to make alternative arrangements. We are extremely unhappy with the lack of service and would like to request a full refund, as we did not stay at the property at all. This experience was a major inconvenience and far below our expectations. ##### Edward Stayed 1 night in Oct 2024 ### 6/10 Okay #### Lynn 11 Feb 2024 Booked room for 3 adults 1 child . Cups etc only for 2 . No basic plates bowels or microwave for heating baby’s food . Linen sheets and towels very thin . Had to ask for new towels that were on the floor even though room had new tiny milk delivered . Tissue box empty bin full but not emptied . Room booked said city view n partial ocean view … none of the above . Room above reception doors . Very noisey . Sorry won’t recommend or be back . So many more motels ##### Lynn Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Robert 2 Jul 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The staff at reception were very good. The room was appalling. The shower recess was mouldy. The heating system did not work - turned it up to 28c but no warmth. We almost froze. Only parking on-site was for a fee- you’ve got to be kidding. The restaurant food was mixed. I had a special steak which cost $44. That was very expensive as it was very ordinary. For a room which cost over $200 it was poor value. The bathroom was tiny. I would hate to have stayed there any longer. We were thinking of joining Accor, but the experience was so bad I would never join. Mercure needs to urgently upgrade their property. At best it is second rate. ##### Robert Stayed 1 night in Jun 2023 ### 8/10 Good #### Zehra 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was clean, staff friendly ##### Zehra Stayed 1 night in Oct 2025 ### 4/10 Poor #### Sandra 6 Oct 2025 Liked: Staff & service, amenities Badezimmer winzig - man konnte sich kaum umdrehen - Frühstück für 4\* Hotel sehr übersichtlich und Kaffee gab es nur als Kapselkaffee für alle anderen hätte man zahlen müssen! Nur 1 Aufzug, der auch vom Personal genutzt wurde - beim Frühstück ewige Wartezeiten bis der Aufzug zu nutzen war. Personal sehr freundlich und zuvorkommend! Für eine Nacht in Ordnung- längeren Urlaub würde ich nicht machen ##### Sandra Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jeff 4 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Soap dispenser very difficult to operate. ##### Jeff Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Fairmont Resort Blue Mountains MGallery Collection](https://www.expedia.co.uk/Sydney-Hotels-Fairmont-Resort-Spa-Blue-Mountains.h522363.Hotel-Information) > > [Club Wyndham Airlie Beach](https://www.expedia.co.uk/Airlie-Beach-Hotels-Club-Wyndham-Airlie-Beach.h2802992.Hotel-Information) > > [Bannisters Port Stephens](https://www.expedia.co.uk/Soldiers-Point-Hotels-Bannisters-Port-Stephens.h27355893.Hotel-Information) > > [5 Star Hotels in Las Vegas](https://www.expedia.co.uk/5Star-Las-Vegas-Hotels.s50-0-d178276.Travel-Guide-Filter-Hotels) > > [Ozone Hotel Kangaroo Island](https://www.expedia.co.uk/Kingscote-Hotels-Aurora-Ozone-Hotel.h2737459.Hotel-Information) > > [RAC Ningaloo Reef Resort](https://www.expedia.co.uk/Coral-Bay-Hotels-Ningaloo-Reef-Resort.h4257765.Hotel-Information) > > [Lilianfels Resort & Spa - Blue Mountains](https://www.expedia.co.uk/Sydney-Hotels-Lilianfels-Resort-Spa-Blue-Mountains.h872.Hotel-Information) > > [Torquay Foreshore Caravan Park](https://www.expedia.co.uk/Torquay-Hotels-Torquay-Foreshore-Caravan-Park.h6001296.Hotel-Information) > > [Wyndham Resort Torquay](https://www.expedia.co.uk/Torquay-Hotels-Wyndham-Resort-Torquay.h1927122.Hotel-Information) > > [Coral Sea Resort](https://www.expedia.co.uk/Airlie-Beach-Hotels-Coral-Sea-Marina-Resort.h1047180.Hotel-Information) > > [Exmouth Escape Resort](https://www.expedia.co.uk/Exmouth-Hotels-Exmouth-Escape-Resort.h4032424.Hotel-Information) > > [Glamping at Truffle Lodge](https://www.expedia.co.uk/Gretna-Hotels-Truffle-Lodge.h22239606.Hotel-Information) > > [Rochester Riverside Holiday Park](https://www.expedia.co.uk/Rochester-Hotels-Rochester-Riverside-Caravan-Park.h65341713.Hotel-Information) > > [Sheraton Grand Mirage Resort, Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-Sheraton-Grand-Mirage-Resort.h8065.Hotel-Information) > > [The Carrington Hotel](https://www.expedia.co.uk/Sydney-Hotels-The-Carrington-Hotel.h474003.Hotel-Information) > > [Kangaroo Island Wilderness Retreat](https://www.expedia.co.uk/Karatta-Hotels-Kangaroo-Island-Wilderness-Retreat.h2041654.Hotel-Information) > > [By The Sea Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-By-The-Sea-Port-Douglas.h3024406.Hotel-Information) > > [Heron Island Resort](https://www.expedia.co.uk/Heron-Island-Hotels-Heron-Island-Resort.h1636471.Hotel-Information) > > [Sunborn London](https://www.expedia.co.uk/London-Hotels-Sunborn-London.h7857542.Hotel-Information) > > [The Copa Cabana at Copacabana](https://www.expedia.co.uk/Copacabana-Hotels-The-Copa-Cabana-At-Copacabana.h33554165.Hotel-Information) > > [Mercure Hunter Valley Gardens](https://www.expedia.co.uk/Pokolbin-Hotels-Mercure-Resort-Hunter-Valley-Gardens.h1877968.Hotel-Information) > > [Mandalay Luxury Beachfront Apartments](https://www.expedia.co.uk/Port-Douglas-Hotels-Mandalay-Luxury-Beachfront-Apartments.h2648804.Hotel-Information) > > [The Lost Camel](https://www.expedia.co.uk/Yulara-Hotels-The-Lost-Camel.h4805954.Hotel-Information) > > [Heritage Trail Lodge Margaret River](https://www.expedia.co.uk/Margaret-River-Hotels-Heritage-Trail-Lodge-Margaret-River.h9624427.Hotel-Information) > > [Tregenna Castle Resort](https://www.expedia.co.uk/St-Ives-Hotels-Tregenna-Castle-Resort.h3347849.Hotel-Information) > > [RAC Monkey Mia Dolphin Resort](https://www.expedia.co.uk/Monkey-Mia-Hotels-RAC-Monkey-Mia-Dolphin-Resort.h2650828.Hotel-Information) ### Activities > [Things to do in Kos](https://www.expedia.co.uk/Things-To-Do-In-Kos.d1804.Travel-Guide-Activities) > > [Things to do in Agios Gordios](https://www.expedia.co.uk/Things-To-Do-In-Agios-Gordios.d6094937.Travel-Guide-Activities) ### Packages > [Bath Holidays](https://www.expedia.co.uk/Bath.d6084496.Holidays-City-Breaks)