Norfolk Scope

This property was in such poor shape I can’t even imagine when or if it was ever nice. The parking lot was very small and oddly configured. There were 3 or 4 parallel parking spots that had no business being there. The front desk staff was on the phone for most of check-in and barely paid attention. I was initially offered my choice of floor (1-3) only for her to realize I was already assigned a room. Also, there’s no elevator. Upon walking into the room everything smelled like mold and smoke. The whole room was damp to include the bedding. We were afraid to lay down on the beds or use the pillows. I ended up getting Lysol and air freshener to disinfect the room and get it to smell bearable. We didn’t use the shower because of bits of mold. The mattresses were stiff but usable. There was a leak somewhere that left a permanent puddle on the balcony. The latch for the safety bar on the door was hanging by 2 loose screws and the bathroom handle was very loose. There must have been something on the floor that stained my bag because it had a brown stain which then transferred to the bed as I was packing up. Finally, check out was at 11am and as I was packing the car, hotel staff told my son at 10:30am that we had 10 minutes to get out of the room. The pictures online are very misleading and I don’t know what year they were taken but clearly not recently. I would say these postings for the property give a false impression of its actual state. DO NOT STAY HERE…EVER!

Great