Wyndham Garden Norfolk Downtown

Photo gallery for Wyndham Garden Norfolk Downtown

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, Select Comfort beds, in-room safe, desk

Overview of Wyndham Garden Norfolk Downtown

Wyndham Garden Norfolk Downtown

3.5 star property
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
700 Monticello Avenue, Norfolk, VA, 23510

Explore the area

  • Popular LocationHampton Roads Naval Museum15 min walk
  • Popular LocationUSS Wisconsin BB-6415 min walk
  • Popular LocationWaterside Festival Marketplace17 min walk
  • AirportNorfolk, VA (ORF-Norfolk Intl.)16 min drive

Choose dates to view prices

About this area

Norfolk

In the entertainment district, Wyndham Garden Norfolk Downtown is in Downtown Norfolk, a walkable area in Norfolk with good shopping. Nauticus National Maritime Center and Chrysler Museum of Art are cultural highlights, and travellers looking to shop may want to visit Waterside Festival Marketplace and Greenbrier Mall. USS Wisconsin BB-64 and Virginia Zoo are also worth visiting. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with skydiving.

What's nearby

  • Chrysler Hall - 6 min walk
  • Hunter House Victorian Museum - 9 min walk
  • Hampton Roads Naval Museum - 15 min walk
  • USS Wisconsin BB-64 - 15 min walk
  • Waterside Festival Marketplace - 17 min walk

Getting around

  • Norfolk Station - 3 min drive
  • Monticello Station - 6 min walk
  • Norfolk, VA (ORF-Norfolk Intl.) - 16 min drive

Restaurants

  • Sirena Cucina Italiana - 5 min walk
  • Monastery Restaurant - 5 min walk
  • Grilled Cheese Bistro - 7 min walk
  • Freemason Abbey Restaurant - 8 min walk
  • Freemason Abbey Restauurant - 8 min walk

About this property

Wyndham Garden Norfolk Downtown

3.5-star Norfolk hotel in Downtown Norfolk, walk to Norfolk Scope
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. All 204 rooms feature comforts such as Select Comfort beds and premium bedding, while conveniences include fridges and microwaves. In-room free WiFi and room service are standard, as are TVs with cable channels.
Wyndham Garden Norfolk Downtown offers 204 accommodations with a safe and coffee/tea makers. Select Comfort beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Cruise terminal shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15000 square feet of space)
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Restaurants on site

  • Black Tuna Bar and Grill

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express checkout

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 May to 30 June:
  • Fitness facilities
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per pet, per stay
Welcoming dogs and cats only
2 per room (up to 60 lbs/27 kg)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 35.00 per stay (for stays between 1 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Overall score and ratings

2.9
Rating 5 - Excellent. 141 out of 974 reviews
5 - Excellent 14%
Rating 4 - Good. 211 out of 974 reviews
4 - Good 22%
Rating 3 - Okay. 214 out of 974 reviews
3 - Okay 22%
Rating 2 - Poor. 220 out of 974 reviews
2 - Poor 23%
Rating 1 - Terrible. 188 out of 974 reviews
1 - Terrible 19%

3.2/5

Cleanliness

3.3/5

Staff & service

2.9/5

Amenities

2.8/5

Property conditions & facilities

3.1/5

Eco-friendliness

1/5 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is good but I didn’t stay because the room smelled moldy and the air conditioner wasn’t working. I am currently waiting for your company to reimburse me. Please let me know ASAP!
Stayed 2 nights in May 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff very nice and helpful but the room dirty with cockroaches
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not clean or kept up.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice big suite-that’s it. 2 paper cups for coffee (what about water etc?)-that’s it. Tiny bathroom. Water was terrible both sink (no cold water) and shower (no hot water) go figure. Kitchen? So what-nothing there-period. mattress uncomfortable (to me anyway-did not sleep well). location is very noisy (but it is what it is-we chose it as across the street from the Arena). Anyway, rather mundane to say the best.
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities
Poorly staffed, long wait times at check-in. Restaurant closed early and abruptly. When we tried to find food in the lobby shop there was a terrible selection. Looked like it was stocked for a teenager, junk food and candy only. Terrible stay and quality for the price we paid and we won’t be back.
Stayed 1 night in Apr 2022