See all properties

Residence Inn Norfolk Downtown

3.0 star property
Hotel with free breakfast, near Waterside District

Choose dates to view prices

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Property amenity
Lobby
Suite, 1 Double Bed | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
The Residence Inn Norfolk Downtown is centrally located, offering comfort and practicality. Guests enjoy a continental breakfast, indoor pool, gym, and free in-room WiFi. The staff consistently receives positive reviews from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is £117
includes taxes & fees
17 Sept - 18 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

TV

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

You may also like

Ad
Television

Motel 6 Norfolk, VA

Norfolk
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
5.2 out of 10, 1,003 reviews
The price is £66
includes taxes & fees
1 Sept - 2 Sept
Motel 6 Norfolk, VA
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
227 West Brambleton Avenue, Norfolk, VA, 23510

What's nearby

  • Norfolk Scope - 6 min walk - 0.4 miles
  • The NorVa - 7 min walk - 0.4 miles
  • Chrysler Hall - 8 min walk - 0.4 miles
  • Waterside District - 15 min walk - 0.8 miles
  • Old Dominion University - 5 min drive - 2.5 miles

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 17 min drive

Restaurants

  • ‪aLatté Cafe - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬8 min walk
  • ‪Cure Coffeehouse - ‬5 min walk
  • ‪Freemason Abbey Restaurant - ‬5 min walk
  • ‪The Grilled Cheese Bistro - ‬6 min walk

About this property

Residence Inn Norfolk Downtown

Hotel near Waterside District
Consider a stay at Residence Inn Norfolk Downtown and take advantage of free continental breakfast, a free food/drink shopping service and dry cleaning/laundry services. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Self-parking (surcharge), smoke-free property and free newspapers
  • 1 meeting room, a lift and a 24-hour front desk
  • Coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 160 rooms include comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with premium channels
  • Separate sitting areas, separate dining areas and recycling

Similar properties

Exterior

Courtyard by Marriott Norfolk Downtown

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 1,008 reviews
The price is £79
includes taxes & fees
1 Sept - 2 Sept
Courtyard by Marriott Norfolk Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 18 per day)
  • Parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-off cleaning fee of USD 125
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 125 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

Does Residence Inn Norfolk Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Residence Inn Norfolk Downtown?

As of 29 Aug 2025, prices found for a 1-night stay for 2 adults at Residence Inn Norfolk Downtown on 17 Sept 2025 start from £117.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn Norfolk Downtown pet-friendly?

Yes, Residence Inn Norfolk Downtown allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 125 also applies. Service animals are exempt from fees.

How much is parking at Residence Inn Norfolk Downtown?

Self-parking is available for USD 18 per night.

What time is check-in at Residence Inn Norfolk Downtown?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn Norfolk Downtown?

Checkout is at noon.

Where is Residence Inn Norfolk Downtown located?

Situated in Norfolk, this hotel is within 1 mi (2 km) of Chrysler Museum of Art and Waterside District. Old Dominion University is 2.6 mi (4.1 km) away. York Street-Free Mason Station is only a 3-minute walk and Monticello Station is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 929 reviews
Rating 8 - Good. 262 out of 929 reviews
Rating 6 - Okay. 83 out of 929 reviews
Rating 4 - Poor. 51 out of 929 reviews
Rating 2 - Terrible. 48 out of 929 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! Wonderful breakfast spread
Stayed 5 nights in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Except there is no hot water in the shower.
Stayed 1 night in Aug 2025

8/10 Good

maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for traveling with a family
Stayed 4 nights in May 2025

10/10 Excellent

Debra

The front desk staff was wonderful!!
Stayed 1 night in May 2025

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While visiting my friend in the hospital, I needed a place to rest and this place was magnificent!!
Stayed 1 night in May 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great. Very helpful and friendly front staff. Will come back!
Stayed 1 night in May 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
The beds were terrible -- too soft, saggy, and just worn out. We had to move rooms after 1 night because there was no hot water on the 2nd floor. The breakfast buffet was OK, but some hot food items were cold. You should add a microwave oven so guests can reheat cold food.
Stayed 1 night in Jul 2025

8/10 Good

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and the room was comfortable. Breakfast wasn’t very good. All the hot food was barely warm, and the staff couldn’t keep up. The tv and internet is very slow. But, still a good hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in May 2025

2/10 Terrible

vanessa

Disliked: Staff & service, amenities, property conditions & facilities
The AC was broken on my first night, and the customer service was terrible, completely unattended. Every time we ask for a simple task it was a problem and attitude.
Stayed 3 nights in Aug 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 5 nights in Feb 2025

8/10 Good

QUIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa

Liked: Amenities
The hotel was clean. The staff were amazing. Very friendly and willing to help anytime. Definitely recommend this hotel
Stayed 5 nights in May 2025

10/10 Excellent

Marilyn J

Liked: Cleanliness, property conditions & facilities
Great hotel. Quiet location. Great included breakfast. Friendly front counter staff and breakfast area staff. Large room with full sized fridge and microwave. TV rotates for viewing from table and bed.
Stayed 3 nights in May 2025

2/10 Terrible

Yasmine

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled like mildew and very worn down. Not at all like the pictures
Stayed 7 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
It would have been nice if parking was included.
Stayed 1 night in Jun 2025

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, everything worked, plenty of soap/shampoo in pump dispensers in shower. Mattresses super (too) firm. Housekeeping only showed up once on a 4-night stay with 2 adults and 3 kids registered in a room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great! Area was very accomodating for our stay. Rooms little dated but clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Benju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to the arena and all the waterside attractions in downtown Norfolk. The hotel was clean and the breakfast was very good. The staff was amazing. Brett was outstanding, friendly and attentive. He was always busy helping other guests and helping clean up during breakfast. All in all, the stay was exceptional.
Stayed 3 nights in May 2025

8/10 Good

gregory

Liked: Staff & service, property conditions & facilities, room comfort
It was okay
Stayed 2 nights in May 2025

4/10 Poor

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
We didn’t have air conditioning either day so it was uncomfortable to be in the room. We notified the staff and they had someone working on it but it never got fixed.As of right now I’m waiting for some form of compensation.
Stayed 2 nights in Aug 2025

8/10 Good

Quran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here when we are visiting family. Good location, walkable, staff is amazingly helpful and friendly. We will be back
Stayed 5 nights in Mar 2025