Title: The Freshwater Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15003947&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # The Freshwater Fun on the slopes, near Niseko Mountain Resort Grand Hirafu ## Photo gallery for The Freshwater ![Interior - The Freshwater (Kutchan)](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/dac74eef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Balcony view - The Freshwater (Kutchan)](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/0d805871.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Bedroom Penthouse Residence | Living area | Flat-screen TV, DVD player - The Freshwater (Kutchan)](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/f459f503.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV, DVD player - The Freshwater (Kutchan)](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/ba46c838.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop - The Freshwater (Kutchan)](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/b5ce49d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from Niseko Mountain Resort Grand Hirafu, The Freshwater provides amenities such as dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this apartment, which offers ski passes, ski equipment hire and skiing lessons. Guests can connect to free in-room WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15003947&PinnedHotelID=15003947&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Superior Studio ![Superior Studio | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/a53daaa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Separate sitting area Heating Kitchenette Fridge Flat-screen TV Separate bedroom Toilet with electronic bidet Private bathroom - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Single Bed OR 1 King Bed ### View all photos for 1 Bedroom Suite ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/0a777019.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Suite ### Highlights Separate dining area Separate sitting area Fireplace Heating Kitchen Fridge Dining table Dishwasher - 721 sq ft - 1 bedroom - Sleeps 4 - 1 Single Bed OR 1 King Bed ### View all photos for 2 Bedroom Suite ![Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/e672f488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite ### Highlights Separate dining area Separate sitting area Fireplace Heating Kitchen Fridge Dining table Dishwasher - 818 sq ft - 2 bedrooms - Sleeps 6 - 2 Single Beds OR 2 King Beds ### View all photos for 2 Bedroom Penthouse Suite ![Balcony view](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/0d805871.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Penthouse Suite ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Heating Kitchen Fridge Dining table - 915 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 2 Single Beds OR 2 King Beds ### View all photos for 2 Bedroom Penthouse Residence ![2 Bedroom Penthouse Residence | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/091e3fb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Penthouse Residence ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Heating Kitchen Fridge Dining table - 915 sq ft - 2 bedrooms - Sleeps 6 - 2 Single Beds OR 2 King Beds ### View all photos for 3 Bedroom Penthouse Suite ![Balcony view](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/0d805871.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Penthouse Suite ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Heating Kitchen Fridge Dining table - 1184 sq ft - 3 bedrooms - Mountain view - Sleeps 8 - 3 Single Beds OR 3 King Beds ### View all photos for 3 Bedroom Penthouse Residence ![3 Bedroom Penthouse Residence | In-room dining](https://images.trvl-media.com/lodging/16000000/15010000/15004000/15003947/17cda9ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Penthouse Residence ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Heating Kitchen Fridge Dining table - 1475 sq ft - 3 bedrooms - Mountain view - Sleeps 8 - 3 Single Beds OR 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-The-Freshwater.h15003947.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-The-Freshwater.h15003947.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.86005%2C140.70665&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bqWz-UNwmeaawSDv4tud7ZbT6hk=) 165-19, Yamada, Abuta, Kutchan, Hokkaido, 044-0081 #### What's nearby - Niseko Mountain Resort Grand Hirafu \- 3 min walk \- 0.2 miles - Niseko-Shakotan-Otarukaigan Quasi-National Park \- 20 min walk \- 1.1 miles - Niseko Annupuri International Ski Area \- 15 min drive \- 7.5 miles - Niseko Hanazono Resort \- 15 min drive \- 5.7 miles - Rusutsu Resort \- 43 min drive \- 22.5 miles #### Getting around - Kutchan Station - 8 min drive - New Chitose Airport (CTS) - 117 min drive #### Restaurants - ‪AFURI ramen + dumpling - ‬2 min walk - ‪Tamashii - ‬2 min walk - ‪Park90 - ‬2 min walk - ‪Méli Mélo -Yuki No Koe- - ‬2 min walk - ‪Ichi Sushi & Sake Bar - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### The Freshwater Fun on the slopes, near Niseko Mountain Resort Grand Hirafu Hit the slopes and relax with The Freshwater's amenities, including ski storage, ski passes and free self parking. Each apartment provides a sitting area and a fridge, plus free WiFi and a flat-screen TV with a DVD player. Added amenities include a microwave, a stovetop and a rice cooker. Limited housekeeping is available. The Freshwater offers 33 accommodations with DVD players and rice cookers. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Kutchan apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis. 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Ski equipment rentals - Ski lessons - Ski passes - Ski storage ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited number of on-site self parking spaces per unit ### Family friendly - Babysitting (surcharge) - Children stay free (see details) ### Food and drink - Cookware, dishware, and utensils - Hob - Microwave - Oven - Refrigerator - Rice cooker - Toaster ### Bathroom - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Towels provided ### Living spaces - Separate sitting area ### Entertainment - DVD player - Flat-screen TV ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Desk ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Concierge services - Iron/ironing board - Limited housekeeping - Luggage storage - Phone ### Things to do - Ski equipment rentals - Ski lessons - Ski passes - Ski storage ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Fire extinguisher ### General - 33 units - 5 floors - Built in 2008 ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District\] Guests must contact the property in advance for check-in instructions; access will be through a private entrance If you arrive at the property after hours, you'll need to check in at an alternative location: \[Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District, Hokkaido 044-0078, Japan\] To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The listed optional cot/infant bed fee applies every 4 days. Guests may be required to change rooms during their stay. Room upgrades are subject to availability. ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for JPY 7000.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 2.00 per cent will be charged We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: JPY 7000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a security system This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Freshwater Hotel Kutchan Freshwater Kutchan Freshwater Apartment Kutchan The Freshwater Kutchan The Freshwater Apartment The Freshwater Apartment Kutchan ## Frequently asked questions ### Is The Freshwater pet-friendly? ### How much is parking at The Freshwater? ### What time is check-in at The Freshwater? ### What time is check-out at The Freshwater? ### Where is The Freshwater located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Freshwater Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.8 Location ### 9.0 Staff & service ### 8.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 19 8 - Good 9 6 - Okay 2 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Keith 19 Dec 2023 Liked: Cleanliness, room comfort, communication #### Best Value in Town This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town. ##### Keith Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Verified traveller 15 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A gem in Niseko Modern and clean. Free shuttle to the Gondola. ##### Verified traveller ### 10/10 Excellent #### Tayah 4 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times. ##### Tayah Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### MIZUKI 25 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 何度も泊まっています! 快適な施設です! 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです! ##### MIZUKI Stayed 3 nights in Feb 2025 ### 8/10 Good #### Mizuki 17 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 洗濯機もありよかった! ##### Mizuki Stayed 3 nights in Feb 2024 ### 6/10 Okay #### YATO 7 Nov 2021 Liked: Cleanliness, communication ウォシュレットと湯船が有れば最高でした。 ##### YATO Stayed 8 nights in Oct 2021 ### 4/10 Poor #### Alicia 26 Feb 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street. ##### Alicia Stayed 3 nights in Feb 2020 ### 6/10 Okay #### Kent 9 Feb 2020 Liked: Staff & service, property conditions & facilities Good location, very small rooms for price, rooms are a lot smaller than photos appear ##### Kent Stayed 6 nights in Feb 2020 ### 8/10 Good #### JC 1 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor. ##### JC Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 29 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent and cozy apartment with well-equipped kitchen. Staff are so nice. Just next to the main road in Girafu. 2-minute-walk to ski shuttle bus stop and 5-minute-walk to convenient shop. It is so convenient that many restaurants and shops nearby. We didn’t drive this time and we took ski bus from CTS airport. The Freshwater provided compliment shuttle from & to Girafu welcome centre on arrival and departure date. We will stay here again when we go to Niseko next time. 👍 ##### Verified traveller Stayed 4 nights in Dec 2019 ### 2/10 Terrible #### kazu, 神奈川 1 Aug 2019 Disliked: Amenities 6人で利用は無理があるのに、6人で利用できると書いてあり、2人ソファで寝ました。それなのに、2人の追加料金が2万も取られて、ホテルマネージャーに抗議しましたが、訳のわからない返答で、本当に嫌な思いをしました。 ##### kazu Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 20 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly. ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 13 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern apartment that is very close to everything. ##### Verified traveller Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 11 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very friendly staff. Even though our buss was 30 minutes late there was someone waiting to drive us to the apartment. ##### Verified traveller Stayed 8 nights in Feb 2019 ### 10/10 Excellent #### Jinsoo 8 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was big enough to stay for three people with very clean condition. Location is amazing probably best ever location if you have plan to ride gondola mostly. ##### Jinsoo Stayed 5 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 7 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean. Easy to locate. Staff was helpful from before arrival till we depart. Wonderful experience! ##### Verified traveller Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 3 Feb 2019 Liked: Cleanliness, property conditions & facilities Excellent location to lifts, restaurants, and shops ##### Verified traveller Stayed 8 nights in Jan 2019 ### 10/10 Excellent #### ryoko, yokohama,japan 7 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities レセプションなどでスタッに遭遇すると(特に男性スタッフ)食事のことから日々の送迎のことまで隅々まで気にかけてくださり、できる限りのことをしてくださいます。私の下手な英語にも一生懸命答えてくださって大変素敵な滞在となりました。 ##### ryoko Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### James 2 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Freshwater Great option in Hirafu ##### James Stayed 2 nights in Dec 2018 ### 8/10 Good #### Verified traveller 11 Apr 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service We stayed in the Freshwater and there was no one at the reception to offer assistance the whole time during our stay. The apartment is nice and the location is very convenient. ##### Verified traveller Stayed 2 nights in Apr 2018 ### 8/10 Good #### Verified traveller 12 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, great staff and an overall great lodging experience. Only wish there was a hot tub or sauna on the premises. ##### Verified traveller Stayed 3 nights in Feb 2018 ### 10/10 Excellent #### Stephen 1 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic convienient location and very comfy !! Spacious comfortable accomodation in a great location only a few minutes walk to the family chair, bars restaurants, massage, hire shops etc. Would definately consider again. ##### Stephen Stayed 5 nights in Feb 2018 ### 10/10 Excellent #### Annika, USA/Sweden 22 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A hotel close to everything Maybe not a ski in and ski out hotel but with the shuttel bus it is not a problem and it is walking distance to everything anyway. ##### Annika Stayed 7 nights in Feb 2018 ### 8/10 Good #### Tom, Australia 17 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice functional room close to everything We had the studio room with little kitchen, nice and clean and a very comfy bed. It’s was really close to the slopes and main intersection, the only downside was the adjoining room is really close and you can hear the neighbors talking, we had to tell them to be quite one night. Aside from that it was great ##### Tom Stayed 5 nights in Feb 2018 ### 10/10 Excellent #### Steve, Brisbane, Queensland, Australia 13 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are fantastic, nothing was an issue, Very comfortable bed, great location, I highly recommend Freshwater to stay in Niseko. ##### Steve ## Expedia's Latest Trends ### Hotels > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Leonardo Hotel Inverness](https://www.expedia.co.uk/Inverness-Hotels-Jurys-Inn-Inverness.h20408.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [ Central Serviced Apartments](https://www.expedia.co.uk/Cheltenham-Hotels-Central-Serviced-Apartments.h32599943.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Good Hotel London](https://www.expedia.co.uk/London-Hotels-Good-Hotel-London.h16300604.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Hotels in Hurghada](https://www.expedia.co.uk/Hurghada-Hotels.d1512.Travel-Guide-Hotels) > > [Hotels in Braga](https://www.expedia.co.uk/Braga-Hotels.d6349.Travel-Guide-Hotels) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Catalonia Mirador des Port](https://www.expedia.co.uk/Mahon-Hotels-Catalonia-Mirador-Des-Port.h115708.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [5 Star Hotels in Berwick-upon-Tweed](https://www.expedia.co.uk/5Star-Berwick-Upon-Tweed-Hotels.s50-0-d182451.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Barry (CWL) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/cwl/edi/cardiff-to-edinburgh) ### Activities ### Packages > [Sun City Holidays](https://www.expedia.co.uk/Sun-City.d2609.Holidays-City-Breaks) ### General > [Visit Marina di Pietrasanta](https://www.expedia.co.uk/Marina-Di-Pietrasanta.dx6034925) ---