Nikko Kirifuri Ice Arena

The hotel and staff were great. Very clean, good food and the location was great

Unfortunately, why everything was pretty good including the location and the clean room, we had an issue with the air conditioner. We are on the top floor so it was warm. I brought it up the second day and they were going to take a look at it, but it did not make much of a difference. The Hitachi unit was not only allowed but very inefficient and basically took the entire night to cool the room. So it did work a little bit, but it was minimal and the noise was not not noticeable. Otherwise everything was good, I wish the TV did not have a a volume lock at 40, but that seems to be common at Japanese hotels. Hopefully with the air-conditioning issue being fixed, will definitely stay here again.